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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 17
Research the strategic planning practices of recent Baldrige Award winners. Discuss different approaches that these firms use and why they seem appropriate for their organizations. How do they reflect the leading practices described in this chapter?
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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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