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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 3
We emphasized that leadership is the "driver" of a total quality system. What does this statement imply and what implications does it have for future CEOs? Middle managers? Supervisors?
Explanation
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The statement "leadership is the driver ...
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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