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Human Relations in Organizations: Applications and Skill Building 8th Edition by Robert Lussier
Edition 8ISBN: 978-0073602370Human Relations in Organizations: Applications and Skill Building 8th Edition by Robert Lussier
Edition 8ISBN: 978-0073602370 Exercise 5
The following critical thinking questions can be used for class discussion and/or as written assignments to develop communication skills. Be sure to give complete explanations for all questions.
Select a few friends and/or coworkers. Do you spend more time talking or listening, or do you spend an equal amount of time talking and listening when you are with them? Write down each person's name and the percentage of time you spend talking and listening. For example, 25 percent talking and 75 percent listening, 50-50, 35-65, etc. After recording the percentages, ask each person what percentage they believe you talk and listen. How accurate was your perception? Should you change the amount of time you spend talking versus listening, and if so, how will you go about changing?
Select a few friends and/or coworkers. Do you spend more time talking or listening, or do you spend an equal amount of time talking and listening when you are with them? Write down each person's name and the percentage of time you spend talking and listening. For example, 25 percent talking and 75 percent listening, 50-50, 35-65, etc. After recording the percentages, ask each person what percentage they believe you talk and listen. How accurate was your perception? Should you change the amount of time you spend talking versus listening, and if so, how will you go about changing?
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Human Relations in Organizations: Applications and Skill Building 8th Edition by Robert Lussier
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