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Human Relations in Organizations: Applications and Skill Building 8th Edition by Robert Lussier
Edition 8ISBN: 978-0073602370Human Relations in Organizations: Applications and Skill Building 8th Edition by Robert Lussier
Edition 8ISBN: 978-0073602370 Exercise 20
Group Performance Through reorganization, Christen has been assigned three additional departments that produce the same product. Ted, Jean, and Paul are the supervisors of these departments. Christen would like to increase productivity, so she set up a group to analyze the present situation and recommend ways to increase productivity. The group consists of Christen, the three supervisors, an industrial engineer, and an expert on group dynamics from personnel.
The group analyzed the present situation in each department as follows:
Group 1: Ted's department produces at or above standard on a regular basis. It averages between 102 and 104 percent of standard on a monthly basis. (Standard is 100 percent.) Members work well together; they often go to lunch together. Members' productivity levels are all about the same.
Group 2: Jean's department produces between 95 and 105 percent on a monthly basis. However, it usually produces 100 percent. The members do not seem to interact too often. Part of the reason for the standard production level is two employees who consistently produce at 115 percent of standard. Jean will be retiring in six months, and they both want to fill her position. There are three members who consistently produce at 80 to 90 percent of standard.
Group 3: Paul's department achieves between 90 and 92 percent of standard on a monthly basis. Betty is a strong informal leader who oversees the productivity level. She lets members know if they produce too much or too little. John is the only member in the department who reaches production standards. The rest of the department members do not talk to John. At times they intentionally keep his level of production down. All other department members produce at about 90 percent of standard.
Answer the following questions. Then in the space between the questions, state why you selected that answer.
Betty primarily plays a role for her group.
A) task
B) maintenance
C) self-interest
The group analyzed the present situation in each department as follows:
Group 1: Ted's department produces at or above standard on a regular basis. It averages between 102 and 104 percent of standard on a monthly basis. (Standard is 100 percent.) Members work well together; they often go to lunch together. Members' productivity levels are all about the same.
Group 2: Jean's department produces between 95 and 105 percent on a monthly basis. However, it usually produces 100 percent. The members do not seem to interact too often. Part of the reason for the standard production level is two employees who consistently produce at 115 percent of standard. Jean will be retiring in six months, and they both want to fill her position. There are three members who consistently produce at 80 to 90 percent of standard.
Group 3: Paul's department achieves between 90 and 92 percent of standard on a monthly basis. Betty is a strong informal leader who oversees the productivity level. She lets members know if they produce too much or too little. John is the only member in the department who reaches production standards. The rest of the department members do not talk to John. At times they intentionally keep his level of production down. All other department members produce at about 90 percent of standard.
Answer the following questions. Then in the space between the questions, state why you selected that answer.
Betty primarily plays a role for her group.
A) task
B) maintenance
C) self-interest
Explanation
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Verified
In the reorganization of the firm, Perso...
Human Relations in Organizations: Applications and Skill Building 8th Edition by Robert Lussier
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