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Marketing 3rd Edition by Dhruv Grewal,Michael Levy
Edition 3ISBN: 978-0077622114Marketing 3rd Edition by Dhruv Grewal,Michael Levy
Edition 3ISBN: 978-0077622114 Exercise 18
Provide a specific situation in which a service provider could have avoided a service failure if he or she had been empowered by an employer to do so. What should that person have done?
Explanation
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Service:
Companies provide products or ...
Marketing 3rd Edition by Dhruv Grewal,Michael Levy
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