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Business Communication 9th Edition by Amy Newman
Edition 9ISBN: 978-1305081420Business Communication 9th Edition by Amy Newman
Edition 9ISBN: 978-1305081420 Exercise 12
Identify communication barriers between a retail sales representative and a customer.
Watch the video clip from the fictitious retail store, Aggresshop. Identify the verbal and nonverbal barriers of communication in this scene. Think about the interaction from both perspectives: the sales associate's and the shopper's.
Watch the video clip from the fictitious retail store, Aggresshop. Identify the verbal and nonverbal barriers of communication in this scene. Think about the interaction from both perspectives: the sales associate's and the shopper's.
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Business Communication 9th Edition by Amy Newman
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