
Business Communication 9th Edition by Amy Newman
Edition 9ISBN: 978-1305081420
Business Communication 9th Edition by Amy Newman
Edition 9ISBN: 978-1305081420 Exercise 5
Plan the organization of messages.
For the situations in Exercise 5, imagine what the audience reaction might be and write a sequential outline of your points. Explain why you chose the order you did.
REFERENCE:
Identify general-purpose statements and communication objectives for several situations.
Read the following situations and write a general-purpose statement and a specific communication objective-the results you want-for each.
As the manager of a small retail clothing store, you write an email to let employees know they're getting a $1 per hour wage increase.
As the assistant manager of a movie theater, you write an email to tell a customer you found the earring she lost the night before.
As a newly hired advertising director, you write an email to the president of the company requesting a 10% increase in your advertising budget.
As a CEO, you write a blog post on your investor website about your company's falling stock price.
As a marketing manager, you write a letter to customers announcing a new product that will be available in your store starting next month.
As a student, you write a letter to your college newspaper editor about the increase in tuition costs.
As a warehouse manager, you write an email to an employee about the facility being left unlocked last night.
For the situations in Exercise 5, imagine what the audience reaction might be and write a sequential outline of your points. Explain why you chose the order you did.
REFERENCE:
Identify general-purpose statements and communication objectives for several situations.
Read the following situations and write a general-purpose statement and a specific communication objective-the results you want-for each.
As the manager of a small retail clothing store, you write an email to let employees know they're getting a $1 per hour wage increase.
As the assistant manager of a movie theater, you write an email to tell a customer you found the earring she lost the night before.
As a newly hired advertising director, you write an email to the president of the company requesting a 10% increase in your advertising budget.
As a CEO, you write a blog post on your investor website about your company's falling stock price.
As a marketing manager, you write a letter to customers announcing a new product that will be available in your store starting next month.
As a student, you write a letter to your college newspaper editor about the increase in tuition costs.
As a warehouse manager, you write an email to an employee about the facility being left unlocked last night.
Explanation
1) Brainstorm Ideas
The first step is t...
Business Communication 9th Edition by Amy Newman
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