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book Business Communication 9th Edition by Amy Newman cover

Business Communication 9th Edition by Amy Newman

Edition 9ISBN: 978-1305081420
book Business Communication 9th Edition by Amy Newman cover

Business Communication 9th Edition by Amy Newman

Edition 9ISBN: 978-1305081420
Exercise 20
Rewrite a management response.
In this chapter, we saw that Amy, of Amy's Baking Company, didn't do such a good job responding to a customer's review (Figures 14 and 15). Rewrite Amy's response to get a better reaction.
Explanation
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A better response to a customer's review...

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Business Communication 9th Edition by Amy Newman
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