Business Communication 9th Edition by Amy Newman

Exercise 21

Organize a bad-news message.
For the following situations, would you use the direct or indirect organizational plan for a written message When you choose an organizational plan, you're making assumptions about your readers and how they might react. Discuss your ideas in small groups.
• After three on-site job interviews, you decline an offer for a summer internship with an alumnus of your college.
• After meeting a CEO at an on-campus job fair, you decline an interview with the company because it is not in your hometown.
• You decline a lunch invitation from a college friend who works for a competitor.
• You decline an employee's vacation request because he wants to be away during your busy season.
• You inform a supplier that you do not plan to renew your contract.
• You inform customers that a product has been discontinued.