Question 1

The Sarbanes-Oxley Act of 2002 imposes criminal penalties for corporate governing and accounting lapses.

Accepted Answer

A) True 
 B)False

Question 2

When a company participates in lean thinking they evaluate current practices to

Accepted Answer

A)  do minimal work with highest attention and care for details. 
B)  deliver the best customer service while compromising on volume and quantity. 
C)  create quality products and services using maximum resources. 
D)  do more with less effort, time, space, and equipment. 
E)  discourage training and quality programs.

Question 3

Today's workforce is changing. Many recent college graduates will expect to be allowed to work a flexible schedule that meets their needs. How is this different from the baby boomer generation?

Accepted Answer

A)  They surrender to establishments. 
B)  They lack social conscientiousness. 
C)  They do not conform to rules. 
D)  They are considered to be workaholics. 
E)  They focus on maintaining a hierarchy, even at the cost of justice.

Question 4

When a firm shifts to evidence-based HRM, it should stop using workforce analytics.

Accepted Answer

A) True 
 B)False

Question 5

Companies have historically looked at HRM as a means to contribute to profitability and quality.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is a characteristic of Millennials?

Accepted Answer

A)  They are not comfortable with using computers and the Internet. 
B)  They are pessimistic and cynical. 
C)  They have low levels of self-esteem. 
D)  They are eager to learn, work, and please. 
E)  They are not narcissistic.

Question 7

Which of the following arguments states that companies with the best reputations for managing diversity will win the competition for talent?

Accepted Answer

A)  System flexibility argument 
B)  Marketing argument 
C)  Employee attraction and retention argument 
D)  Problem-solving argument 
E)  Creativity argument

Question 8

What is a human resource information system (HRIS)? Explain the benefits of using an HRIS.

Accepted Answer

The answer of What is a human resource information system...

Question 9

Traditionally, the HRM department was primarily a(n)

Accepted Answer

A)  proactive agency. 
B)  finance expert. 
C)  employer advocate. 
D)  administrative expert. 
E)  payroll expert.

Question 10

When considering a balanced scorecard that depicts a company from a(n) ________ perspective, the critical HR indicators are employee satisfaction with HR department services and employee perceptions of the company as an employer.

Accepted Answer

A)  learning 
B)  internal 
C)  financial 
D)  customer 
E)  innovation

Question 11

When Joe responded to Terri's email about how to find information on benefits and compensation, Joe was providing

Accepted Answer

A)  performance management. 
B)  self-service. 
C)  employee engagement. 
D)  talent management. 
E)  shared service.

Question 12

Which of the following statements is true about the composition of the U.S. labor force in the next decade?

Accepted Answer

A)  Immigration will cease to affect the size and diversity of the workforce. 
B)  The largest proportion of the labor force is expected to be in the age group of 16-24 years. 
C)  The percentage of highly skilled immigrants will continue to remain lower than the percentage of low-skilled immigrants. 
D)  The median age of the labor force will increase to the highest number ever. 
E)  The high cost of health insurance and a decrease in health benefits will cause many employees to quit working.

Question 13

Workers with disabilities can be a source of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 14

Bread and Butter has decided to adopt total quality management (TQM). In doing so, training in quality was offered to only the employees who oversee the ovens and baking.

Accepted Answer

A) True 
 B)False

Question 15

An HR dashboard is a series of indicators that

Accepted Answer

A)  only HR managers have access to. 
B)  requires communication via an extranet. 
C)  allows the public to understand the HR policies of a company. 
D)  enables workforce analytics and evidence-based HR. 
E)  helps managers hire new employees based on secondary data.

Question 16

When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in

Accepted Answer

A)  organizational navigation. 
B)  HR technical expertise and practice. 
C)  global and cultural effectiveness. 
D)  business acumen. 
E)  critical evaluation.

Question 17

Mani is unsure of which 401K and retirement plan will meet his needs. He should make an appointment to see a counselor who works with

Accepted Answer

A)  training and development. 
B)  employee relations. 
C)  compensation benefits. 
D)  employee data and information systems. 
E)  legal compliance.

Question 18

Measuring employees' performance is a part of the compensation function of HR.

Accepted Answer

A) True 
 B)False

Question 19

The three product lines of HR as a business are administrative services and transactions, business partner services, and strategic partner roles.

Accepted Answer

A) True 
 B)False

Question 20

What is an HR dashboard? Explain a few ways in which it supports managers and employees.

Accepted Answer

The answer of What is an HR dashboard? Explain a...

Exam 1: Human Resource Management: Gaining a Competitive Advantage

The Sarbanes-Oxley Act of 2002 imposes criminal penalties for corporate governing and accounting lapses.

When a company participates in lean thinking they evaluate current practices to

Today's workforce is changing. Many recent college graduates will expect to be allowed to work a flexible schedule that meets their needs. How is this different from the baby boomer generation?

When a firm shifts to evidence-based HRM, it should stop using workforce analytics.

Companies have historically looked at HRM as a means to contribute to profitability and quality.

Which of the following is a characteristic of Millennials?

Which of the following arguments states that companies with the best reputations for managing diversity will win the competition for talent?

What is a human resource information system (HRIS)? Explain the benefits of using an HRIS.

Traditionally, the HRM department was primarily a(n)

When considering a balanced scorecard that depicts a company from a(n) ________ perspective, the critical HR indicators are employee satisfaction with HR department services and employee perceptions of the company as an employer.

When Joe responded to Terri's email about how to find information on benefits and compensation, Joe was providing

Which of the following statements is true about the composition of the U.S. labor force in the next decade?

Workers with disabilities can be a source of competitive advantage.

Bread and Butter has decided to adopt total quality management (TQM). In doing so, training in quality was offered to only the employees who oversee the ovens and baking.

An HR dashboard is a series of indicators that

When an HR professional is evaluated on how well she embraces inclusion and how effectively she works with diverse populations, she is being evaluated on her competency in

Mani is unsure of which 401K and retirement plan will meet his needs. He should make an appointment to see a counselor who works with

Measuring employees' performance is a part of the compensation function of HR.

The three product lines of HR as a business are administrative services and transactions, business partner services, and strategic partner roles.

What is an HR dashboard? Explain a few ways in which it supports managers and employees.