Highly Customer-Oriented Salespeople Engage in Which Behavior

Multiple Choice

Highly customer-oriented salespeople engage in which behavior?

A) They avoid actions that sacrifice customer interest for the sake of short-term benefit to the company.
B) They strive to see things from their own company's perspective in order to boost sales.
C) They focus on short-term sales rather than long-term relationships.
D) They understand that the impact of a lost deal is greater than the impact of a customer making a bad buying decision.
E) They focus on the quantity of customer sales rather than the quality of customer relationships.