Grace Works for a Pet Store Where Everyone Is Committed

Multiple Choice

Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiencing the effects of ________.

A) decentralization
B) organizational climate
C) high departmentalization
D) low formalization
E) high work specialization