Question 1

MIS can be an important enabler of business success and innovation.Which of the following statements is accurate when referring to MIS?

Accepted Answer

A) MIS equals business success and innovation. 
B) MIS represents business success and innovation. 
C) MIS is not a valuable tool that leverages talent. 
D) MIS is a valuable tool that can leverage the talents of people who know how to use and manage it effectively.

Question 2

If you were thinking about a washing machine as a system, which of the following represents the inputs?

Accepted Answer

A) The dirty clothes, water, and detergent. 
B) The clean clothes. 
C) The wash and rinse cycle. 
D) The light indicating that the washer is off balance and has stopped.

Question 3

Shawn McGill is on the executive board for ABC pharmaceuticals.The company produces the number-one-selling cancer-fighting drug on the market.Due to its incredible success, ABC Pharmaceuticals has decided to increase the cost of the drug from $8 a pill to $15 a pill.Which force is ABC Pharmaceutical using to increase its drug price?

Accepted Answer

A) Supplier power. 
B) Buyer power. 
C) Threat of false entrants. 
D) Business power.

Question 4

Susan Stewart is an executive at Equity Title, where she is responsible for collecting, maintaining, and distributing knowledge for the company.What is Susan's role at Equity Title?

Accepted Answer

A) Chief knowledge officer (CKO). 
B) Chief technology officer (CTO). 
C) Chief information officer (CIO). 
D) Chief security officer (CSO).

Question 5

Which of the following is the key term that defines the confirmation or validation of an event or object?

Accepted Answer

A) Buyer power. 
B) Data. 
C) Fact. 
D) Entry barrier.

Question 6

Which of the following does not offer a good example of a system?

Accepted Answer

A) A car. 
B) A laptop. 
C) The light-rail tram. 
D) A pencil.

Question 7

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

Accepted Answer

A) Scottrade Corp.creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items. 
B) A system for the sales and marketing departments to track specific sales targets and follow up processes. 
C) An easy electronic survey, similar to the Survey Monkey, to be sent to the customer right after a service was completed. 
D) Royal Crest Dairy using their custom order and delivery system through an easily accessible web portal for the customer to track delivery status.

Question 8

Information is data converted into useful, meaningful context.What are data characteristics that change or vary over time?

Accepted Answer

A) Facts. 
B) Variables. 
C) Supplies. 
D) Vulnerable.

Question 9

Competitive intelligence is the process of gathering information about the competitive environment, including _________.

Accepted Answer

A) Competitors' employees. 
B) Competitors' differentiated processes. 
C) Competitors' plans. 
D) All of these.

Question 10

How can a company reduce the threat of substitute products or services?

Accepted Answer

A) Market the product to less than ten customers. 
B) Ignore competitive forces. 
C) Offer additional value through wider product distribution. 
D) Offer less value, making the product far more generic and similar to the competition.

Question 11

If you were thinking about a washing machine as a system, which of the following represents the outputs?

Accepted Answer

A) The dirty clothes, water, and detergent. 
B) The clean clothes. 
C) The wash and rinse cycle. 
D) The light indicating that the washer is off balance and has stopped.

Question 12

Which of the following is included in Porter's Five Forces Model?

Accepted Answer

A) Loyalty expenses. 
B) Supply chain management. 
C) The power of competitors. 
D) Systems thinking.

Question 13

The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a ________ or ________________.

Accepted Answer

A) Focused strategy; product differentiation. 
B) Focused strategy; cost advantage. 
C) Cost advantage; primary value activities. 
D) Cost advantage; product differentiation.

Question 14

Your boss, Tom Repicci, has asked you to analyze the airline industry using Porter's three generic strategies.Which of the following companies are using a cost leadership strategy?

Accepted Answer

A) Southwest, Horizon, Frontier, JetBlue. 
B) British Airways, Singapore Airlines, Virgin Atlantic. 
C) Sky Taxi-a rent-by-the-hour personal plane service. 
D) All of these.

Question 15

Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health-conscious individuals.Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of knowledge that Cheryl would be using to successfully perform her job?

Accepted Answer

A) Craig Newmark is customer number 15467. 
B) Trina Hauger is customer 45673AA-3. 
C) Best-selling product by day. 
D) Best-selling product changes when Tony, the best baker, is working.

Question 16

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers?

Accepted Answer

A) Supplier power. 
B) Operations management. 
C) Porter's Five Forces Model. 
D) The value chain analysis.

Question 17

Which of the following is not a topic associated with the information age?

Accepted Answer

A) Collection of data. 
B) Storage of data. 
C) College statistics for data. 
D) Use of data.

Question 18

The value chain will group a company's activities into two categories: primary value activities and support value activities.

Accepted Answer

A) True 
 B)False

Question 19

What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

Accepted Answer

A) Supplier's intelligence. 
B) Social intelligence. 
C) Employee intelligence. 
D) Business intelligence.

Question 20

MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.

Accepted Answer