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    Organizational Behavior Study Set 3
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    Exam 4: Workplace Emotions, Attitudes, and Stress
  5. Question
    Managing Others' Emotions Is
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Managing Others' Emotions Is

Question 66

Question 66

Multiple Choice

Managing others' emotions is:


A) a negative, highly activated emotion.
B) one of three types of organizational commitment.
C) an outcome of emotional dissonance.
D) the highest level of emotional intelligence.
E) the opposite of employability.

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