Question 1

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Accepted Answer

A) True 
 B)False

Question 2

Competency-based rewards tend to improve levels of product and service quality.

Accepted Answer

A) True 
 B)False

Question 3

Empowerment is the process of putting employees in situations involving job rotation and job enlargement.

Accepted Answer

A) True 
 B)False

Question 4

Job rotation has all of the following effects EXCEPT:

Accepted Answer

A) reducing boredom on the job. 
B) reducing repetitive strain injuries. 
C) helping employees to learn skills to work in multiple jobs. 
D) testing each person's level of self-leadership. 
E) None of the answers apply.

Question 5

Which of these statements about self-leadership is FALSE?

Accepted Answer

A) Employees with a high degree of conscientiousness have a more natural tendency to apply self-leadership. 
B) Research indicates that self-leadership generally improves employee motivation and performance. 
C) Self-leadership is practiced by people with particular personality characteristics and cannot be learned. 
D) Self-leadership is the process of influencing oneself to establish the self-direction and self-motivation to perform a task. 
E) Some elements of self-leadership come from sports psychology.

Question 6

Which of the following is NOT a component of empowerment?

Accepted Answer

A) Impact 
B) Meaning 
C) Mental imagery 
D) Self-determination 
E) Competence

Question 7

Which of these job design actions is mainly a form of job enlargement?

Accepted Answer

A) Increasing the number of tasks within the job. 
B) Establishing client relationships. 
C) Empowering employees. 
D) Forming natural work units. 
E) Establishing client relationships and forming natural work units.

Question 8

Which of these performance-based rewards tends to create the strongest psychological connection between the individual employee's work effort and the reward received?

Accepted Answer

A) Profit sharing plan 
B) Gainsharing plan 
C) Employee stock ownership plan 
D) Employee stock option plan 
E) None of these rewards offer any psychological connection between the individual employee's work effort and the reward received.

Question 9

According to the self-leadership model, positive self-talk:

Accepted Answer

A) should never be practiced on the job. 
B) represents the most important way to monitor our own performance. 
C) occurs when employees are unable to control their own behavior on the job. 
D) improves self-efficacy and employee motivation. 
E) must occur only after the task has been accomplished.

Question 10

Self-monitoring and designing natural rewards are both:

Accepted Answer

A) constructive thought pattern practices. 
B) forms of job specialization. 
C) discouraged by organizational behaviour scholars. 
D) part of the self-leadership process. 
E) elements of competency-based rewards.

Question 11

Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill, effort, responsibility and working conditions.

Accepted Answer

A) True 
 B)False

Question 12

Job evaluation mainly supports the competency approach to rewards.

Accepted Answer

A) True 
 B)False

Question 13

Compare and contrast gainsharing with employee share ownership plans.

Accepted Answer

The answer of Compare and contrast gainsharing with employee share...

Question 14

Team rewards increase employee preferences for team-based work arrangements.

Accepted Answer

A) True 
 B)False

Question 15

Which of these factors, according to Herzberg, is a hygiene factor?

Accepted Answer

A) Autonomy 
B) Job security 
C) Responsibility 
D) Personal growth 
E) All of the answers are correct.

Question 16

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

Accepted Answer

A) True 
 B)False

Question 17

The economic benefits of job specialization were discovered in the 1950s.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an advantage of job specialization?

Accepted Answer

A) The quality of work increases. 
B) Jobs can be mastered quickly. 
C) Employees are more involved with their jobs. 
D) The work is less repetitive. 
E) Task specialization has no clear advantages to the organization.

Question 19

ClamCo, a large energy company, was once a bureaucratic organization that valued long service and promotions through a steep hierarchy.After several years of difficult change, it is now a much flatter organization that places more responsibility with self-directed work teams.Explain what changes ClamCo probably made (or should have made) to align its reward system with this new corporate philosophy.

Accepted Answer

The answer of ClamCo, a large energy company, was once...

Question 20

Scientific Management is the process of systematically dividing work into its smallest possible elements and standardizing work activities to achieve maximum efficiency.

Accepted Answer

A) True 
 B)False

Exam 6: Applied Performance Practices

People with a high level of conscientiousness have difficulty applying self-leadership strategies.

Competency-based rewards tend to improve levels of product and service quality.

Empowerment is the process of putting employees in situations involving job rotation and job enlargement.

Job rotation has all of the following effects EXCEPT:

Which of these statements about self-leadership is FALSE?

Which of the following is NOT a component of empowerment?

Which of these job design actions is mainly a form of job enlargement?

Which of these performance-based rewards tends to create the strongest psychological connection between the individual employee's work effort and the reward received?

According to the self-leadership model, positive self-talk:

Self-monitoring and designing natural rewards are both:

Job evaluations systematically evaluate the worth of each job within the organization by measuring its required skill, effort, responsibility and working conditions.

Job evaluation mainly supports the competency approach to rewards.

Compare and contrast gainsharing with employee share ownership plans.

Team rewards increase employee preferences for team-based work arrangements.

Which of these factors, according to Herzberg, is a hygiene factor?

Positive self-talk motivates employees by increasing their effort-to-performance expectancy.

The economic benefits of job specialization were discovered in the 1950s.

Which of the following is an advantage of job specialization?

Scientific Management is the process of systematically dividing work into its smallest possible elements and standardizing work activities to achieve maximum efficiency.