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A Building Supply Company Has Many High-Volume as Well as Low-Volume

Question 7

Multiple Choice

A building supply company has many high-volume as well as low-volume customers.


A) Every November,send each customer a new calendar that has the phone number of the building supply company printed on the cover.
B) Once or twice a year,mail a new product catalogue to each customer.
C) Give each low-volume customer the company Web address so this customer can check building supply products being sold by this company.
D) Every six months,have a customer service representative from the building supply company call each customer.
E) Have a sales representative make a personal one-on-one appointment with each and every low-volume customer at least twice a month.

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