By 2002, UPS Had Converted 10,000 Part-Time Jobs to Full-Time

Multiple Choice

By 2002, UPS had converted 10,000 part-time jobs to full-time and then agreed in negotiations that year to convert another 10,000 part-time jobs to full-time during the 2002-2008 agreement. This was a result of:

A) An arbitration of labor disputes.
B) Collective bargaining.
C) The Justice Department.
D) Congress interference.