Multiple Choice
Which of the following represents the most appropriate apology for an adjustment letter?
A) We understand your reliance on a high performance router and apologize for the incomplete installation of your DataServe router.
B) We are sorry for any inconvenience this may have caused.
C) We regret the error that caused the system failure you claim on your DataServe router.
D) It is unfortunate that your DataServe router has failed, and we promise that this failure will not occur again.
Correct Answer:

Verified
Correct Answer:
Verified
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