Multiple Choice
In a meeting with a supplier, Janice listens to his sales pitch and then says, "So the two main advantages of this product are that it will save us money and it is better for the environment. Is that correct?" What active listening skill has Janice used?
A) clarifying
B) paying attention
C) reflecting
D) summarizing
E) sharing
Correct Answer:

Verified
Correct Answer:
Verified
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