Multiple Choice
What are the three management functions that are central to meeting the needs of service customers?
A) Marketing, operations, and finance.
B) Marketing, operations, and human resources.
C) Marketing, finance, and accounting.
D) Marketing, finance, and operations.
E) Finance, accounting, and human resources.
Correct Answer:

Verified
Correct Answer:
Verified
Q24: Give an example of a service that
Q25: Give an example of how the Internet
Q26: People processing, possession processing, mental stimulus processing,
Q27: Give an example of a government policy
Q28: Rolls Royce introduced TotalCare® to do which
Q30: Describe the possible differences in customer choice
Q31: What are the three vital roles of
Q32: Other customers typically do not impact the
Q33: Firms' market offerings are divided into _
Q34: In most possession-processing services, the customer's involvement