Question 1

According to experts,which of the following has had the most significant impact on how training is conducted?

Accepted Answer

A)  globalization 
B)  outsourcing 
C)  internships 
D)  technology

Question 2

A strengths/weakness balance sheet survey is an example of a formal career planning assessment tool.

Accepted Answer

A) True 
 B)False

Question 3

Dan works for a U.S.accounting firm in its Singapore office.Over the weekend,Dan plans to complete one of the firm's training courses using his home computer.Which of the following most likely describes the type of training in which Dan is participating?

Accepted Answer

A)  dynamic training 
B)  static training 
C)  just-in-time training 
D)  reinforcement training

Question 4

Career planning is a general course that a person chooses to pursue throughout his or her working life.

Accepted Answer

A) True 
 B)False

Question 5

The planned and systematic attempt to change the organization,typically to a more behavioral environment is referred to as ________.

Accepted Answer

A)  management development 
B)  vestibule system training 
C)  organization development 
D)  on-demand training

Question 6

Organization development is implemented to change which of the following?

Accepted Answer

A)  individual employees 
B)  an entire company 
C)  a single department 
D)  quality circles

Question 7

Hybrid programs permit students to take some classes online and some in a traditional university setting.

Accepted Answer

A) True 
 B)False

Question 8

A key element of success in online higher education is ________.

Accepted Answer

A)  a high score on the Graduate Record Exam 
B)  government scholarships 
C)  a brand new computer 
D)  discipline

Question 9

All of the following are reasons for the use of peers during orientation EXCEPT for their ________.

Accepted Answer

A)  accessibility 
B)  empathy 
C)  experience 
D)  benchmarking

Question 10

Although training and development has been shown to improve employee morale and job satisfaction,training and development has no effect on recruitment.

Accepted Answer

A) True 
 B)False

Question 11

Some believe that having a ________ is essential to make it to the top,and the lack of one may explain the difficulty women and minorities have encountered with the glass ceiling.

Accepted Answer

A)  coach 
B)  mentor 
C)  development program 
D)  succession training program

Question 12

For T&D programs to be successful,top management support is required.

Accepted Answer

A) True 
 B)False

Question 13

Horton Consulting is considering investing in a video conferencing system.How would the firm primarily benefit from such a system?

Accepted Answer

A)  saving time and money traveling to meetings 
B)  eliminating the need for costly software upgrades 
C)  minimizing the time it takes to train employees 
D)  providing variety to employees through job rotation

Question 14

Firms most likely implement reverse mentoring programs to ________.

Accepted Answer

A)  discourage the retirement of experienced managers 
B)  provide job rotation opportunities for minorities 
C)  help older employees learn from younger ones 
D)  address federal hiring requirements

Question 15

Regarding online higher education,all of the following EXCEPT ________ are true.

Accepted Answer

A)  skepticism regarding the quality of online degrees is at an all-time high 
B)  employees can attend class at lunchtime, during the day, or in the evening 
C)  it saves employees time because they don't have to commute to school 
D)  it increases the range of learning opportunities for employees

Question 16

Employees view career development opportunities as more important than ________.

Accepted Answer

A)  indirect financial compensation 
B)  employee benefits 
C)  pay 
D)  work-life balance

Question 17

As an ongoing process,________ requires an individual to set career goals and identify the means to achieve them.

Accepted Answer

A)  life-long learning 
B)  career planning 
C)  behavioral modeling 
D)  just-in-time training

Question 18

A ________ is a flexible line of movement through which a person may travel during his or her work life.

Accepted Answer

A)  career path 
B)  series of ups and downs 
C)  work-life balancing act 
D)  journey of discovery

Question 19

The example of Hamburger University was used in your text as an example of what type of T&D delivery system?

Accepted Answer

A)  corporate university 
B)  community colleges 
C)  online higher education 
D)  vestibule system

Question 20

In terms of learning,some researchers maintain that the Chinese believe in constant change and the importance of the relationships between things whereas Westerners embrace a more deterministic world that is rule-based.

Accepted Answer

A) True 
 B)False

Exam 8: Training and Development

According to experts,which of the following has had the most significant impact on how training is conducted?

A strengths/weakness balance sheet survey is an example of a formal career planning assessment tool.

Dan works for a U.S.accounting firm in its Singapore office.Over the weekend,Dan plans to complete one of the firm's training courses using his home computer.Which of the following most likely describes the type of training in which Dan is participating?

Career planning is a general course that a person chooses to pursue throughout his or her working life.

The planned and systematic attempt to change the organization,typically to a more behavioral environment is referred to as ________.

Organization development is implemented to change which of the following?

Hybrid programs permit students to take some classes online and some in a traditional university setting.

A key element of success in online higher education is ________.

All of the following are reasons for the use of peers during orientation EXCEPT for their ________.

Although training and development has been shown to improve employee morale and job satisfaction,training and development has no effect on recruitment.

Some believe that having a ________ is essential to make it to the top,and the lack of one may explain the difficulty women and minorities have encountered with the glass ceiling.

For T&D programs to be successful,top management support is required.

Horton Consulting is considering investing in a video conferencing system.How would the firm primarily benefit from such a system?

Firms most likely implement reverse mentoring programs to ________.

Regarding online higher education,all of the following EXCEPT ________ are true.

Employees view career development opportunities as more important than ________.

As an ongoing process,________ requires an individual to set career goals and identify the means to achieve them.

A ________ is a flexible line of movement through which a person may travel during his or her work life.

The example of Hamburger University was used in your text as an example of what type of T&D delivery system?

In terms of learning,some researchers maintain that the Chinese believe in constant change and the importance of the relationships between things whereas Westerners embrace a more deterministic world that is rule-based.