Multiple Choice
Dana greets customers with a friendly smile whether she actually feels happy or not."It's all part of the job!" Dana comments to a customer when they ask her why she is always smiling.Dana's comment is best referred to as:
A) felt emotions.
B) mindfulness.
C) contrast effects.
D) emotional labour.
E) moral emotions.
Correct Answer:
Verified
Correct Answer:
Verified
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