The Sales Process at Xerox Typically Follows the Six Stages

Multiple Choice

The sales process at Xerox typically follows the six stages of the personal selling process.During the first stage,Xerox identifies potential clients through __________.

A) responses to advertising,referrals,and telephone calls
B) sending their salesforce to visit competitors' customers
C) sending their salesforce to visit former customers to win them back
D) an agreement with local repair shops that supply customer information in exchange for the right to carry Xerox products in their stores
E) selling printer paper with the Xerox watermark to create brand awareness