Deck 8: Goal Setting

Question 1

Attaining employee commitment is important because:

A) it singles out the less capable.
B) managers are able to focus on the employees with the best abilities.
C) it helps set realistic goals.
D) a and b
E) all of the above

Answer 1

C

Question 2

To gain goal commitment, managers should:
I) create a supportive climate.
II) lower expectations to match employee participation.
III) use employee participation.

A) only I
B) only II
C) only III
D) I and II
E) I and III

Answer 2

E

Question 3

To obtain results from goal setting, managers must:

A) leave the target open so employees will work as far as possible on the project.
B) let employees coordinate competing goals when a conflict arises.
C) determine how performance should be measured.
D) give employees freedom in defining tasks and objectives.
E) none of the above

Answer 3

C

Question 4

The basics of defining and setting goals include all but which of the following:

A) Be specific
B) Set time limits
C) Make goals easily obtainable
D) Get employee participation
E) Get feedback

Question 5

In regard to feedback, which of the following is true? Feedback

A) allows managers to know who to reward and who to punish.
B) should ideally be provided externally to avoid biases.
C) can increase employees' efforts.
D) should be self-generated.
E) none of the above

Question 6

Rating goals is important because it:

A) gives credit to individuals for trying difficult tasks.
B) gives a comprehensive assessment of overall performance.
C) allows employees to set hard goals and only partially achieve them.
D) allows a manger to evaluate an employee who accomplishes only an easy task.
E) all of the above

Question 7

Which of the following statements about setting goals is true?

A) Stating goals assures that employees accept and are committed to fulfilling them.
B) Offering rewards is a weak means to obtain goal commitment.
C) Participation reduces employee commitment to goals.
D) Setting specific goals stagnates employee innovation.
E) None of the above

Question 8

Goals for middle managers are likely to involve which of the following time spans?

A) One day to several months
B) Three months to a year
C) Two to three year
D) Five years
E) Daily goals exclusively