Deck 19: Interview Techniques and Ethics: Understanding the Interview Process

Question 1

When it has no bearing on job performance and is not a legitimate criterion for ethical decision making, it is unethical to ask questions about certain kinds of information. What are three of the criteria it would be discriminatory to base a hiring decision upon in the United States?

Answer 1

Answers should include three of the following criteria: race, color, religion, national origin, sex, age, disability, and marital/family status. Although it is not barred federally at the time of this book's publication, some states also provide protection on the basis of sexual orientation and gender identity.

Question 2

Describe a tunnel sequence interview.

Answer 2

Tunnel sequence interviews involve questions that are all at the same level-all broad open questions or all specific closed questions.

Question 3

What are the three issues that should be addressed in the opening of any interview?

Answer 3

During the opening of any interview, the three issues that should be addressed are the task of the interview, establishing a relationship between the participants, and the motivation for the interview.

Question 4

List five types of information typically included in a résumé.

Question 5

Interviewers will often ask questions related to the interviewee's personality and character. How would you describe the difference between these two types of information?

Question 6

What is the difference between an information-gathering interview and a selection interview?

Question 7

How do closed questions differ from bipolar questions?

Question 8

Imagine you find yourself frustrated by your roommate, who has a markedly lower standard of cleanliness than you do. You're frustrated lately that the kitchen and bathroom are disgustingly dirty, and you have decided to sit down for a problem-solving interview with your roommate. Provide an example of a loaded question you would not want to ask during this interview.

Question 9

What are two things the authors of your textbook suggest that you should send to an interviewer following the interview?
Answer Key

Question 10

List and briefly describe two of the responsibilities of an interviewer.

Question 11

Provide an example from your experience or a fictitious example of a problem-solving interview.

Question 12

Provide an example of an open question that would be typical in an employment selection interview.