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Deck 10: The Sociology of Emotions and Relationships
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Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of emotion referring to the changes in our body that reflect the emotion in a given situation.
____ Element of emotion referring to the changes in our body that reflect the emotion in a given situation.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A heightened sense of excitement produced by a feeling of belonging in society.
____ A heightened sense of excitement produced by a feeling of belonging in society.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Expectations about when and how to act excited or angry or any other emotion.
____ Expectations about when and how to act excited or angry or any other emotion.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ In exchange theory, it is the beliefs about the fairness of what people get.
____ In exchange theory, it is the beliefs about the fairness of what people get.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Attributing secondary (i.e., human) emotions to our in-groups and not our out-groups.
____ Attributing secondary (i.e., human) emotions to our in-groups and not our out-groups.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The process of hyperrationality of the service workforce, applying assembly-line techniques to interpersonal work.
____ The process of hyperrationality of the service workforce, applying assembly-line techniques to interpersonal work.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The study of emotion that assumes that social conditions shape our emotions and, in turn, that our emotions act to maintain social structures.
____ The study of emotion that assumes that social conditions shape our emotions and, in turn, that our emotions act to maintain social structures.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Societies in which relationships are based on family and kinship.
____ Societies in which relationships are based on family and kinship.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of an emotion referring to the indications we give of the emotion we are experiencing.
____ Element of an emotion referring to the indications we give of the emotion we are experiencing.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Information about when and what emotions are appropriate in a given social setting.
____ Information about when and what emotions are appropriate in a given social setting.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A society's expectation about how to experience different emotions.
____ A society's expectation about how to experience different emotions.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The generation of prescribed emotion in order to meet the demands of a job.
____ The generation of prescribed emotion in order to meet the demands of a job.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ An evaluative component of an emotion.
____ An evaluative component of an emotion.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Thrill seeking behaviors designed to produce intense emotions.
____ Thrill seeking behaviors designed to produce intense emotions.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Rules that tell us how we should feel in different social interactions.
____ Rules that tell us how we should feel in different social interactions.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Exchange-based theory in which exchange relationships are thought to produce emotions which are used as an internal source of rewards and punishments for developing cohesion among individuals and groups.
____ Exchange-based theory in which exchange relationships are thought to produce emotions which are used as an internal source of rewards and punishments for developing cohesion among individuals and groups.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Our ability to control and employ emotions in our social environments.
____ Our ability to control and employ emotions in our social environments.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A diffuse emotional state that lasts a relatively long period of time.
____ A diffuse emotional state that lasts a relatively long period of time.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Feelings that incorporate situational cues, physiological changes, expressive gestures, and an emotion label.
____ Feelings that incorporate situational cues, physiological changes, expressive gestures, and an emotion label.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of emotion referring to the terms we use to label our feelings.
____ Element of emotion referring to the terms we use to label our feelings.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Those emotions that compel us to follow the rules of society.
____ Those emotions that compel us to follow the rules of society.
Question
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A system for regulating emotional resources among people.
____ A system for regulating emotional resources among people.
Question
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Internal states associated with a particular emotion.
____ Internal states associated with a particular emotion.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Theory that emphasizes the role of emotions in maintaining macrosociological institutions.
____ Theory that emphasizes the role of emotions in maintaining macrosociological institutions.
Question
Question
Question
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Societies in which relationships are based on self-interest.
____ Societies in which relationships are based on self-interest.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The tendency to be attracted to others who have similar characteristics, such as being from the same ethnic, religious, or social class background.
____ The tendency to be attracted to others who have similar characteristics, such as being from the same ethnic, religious, or social class background.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of emotion that tells when and what emotion is appropriate in a given social interaction.
____ Element of emotion that tells when and what emotion is appropriate in a given social interaction.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Emotions that derive from primary emotions when we attach varying meanings to primary emotions.
____ Emotions that derive from primary emotions when we attach varying meanings to primary emotions.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The study of emotions based on the idea that human emotions result from real, anticipated, imagined, or recollected outcomes of social relations.
____ The study of emotions based on the idea that human emotions result from real, anticipated, imagined, or recollected outcomes of social relations.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The amount of sympathy that a person can expect from other people.
____ The amount of sympathy that a person can expect from other people.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The exchange of symbols and emotion between individuals essential to maintaining society.
____ The exchange of symbols and emotion between individuals essential to maintaining society.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Physiologically grounded emotions that we inherit through evolutionary processes, including anger, fear, depression, and satisfaction.
____ Physiologically grounded emotions that we inherit through evolutionary processes, including anger, fear, depression, and satisfaction.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ In exchange theory, it is the beliefs about the fairness of the methods used to make distributions.
____ In exchange theory, it is the beliefs about the fairness of the methods used to make distributions.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A feeling that has been given meaning by society.
____ A feeling that has been given meaning by society.
Question
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Theory that argues that the primary means of learning about emotions comes from social instruction, primarily through family, friends, and schooling.
____ Theory that argues that the primary means of learning about emotions comes from social instruction, primarily through family, friends, and schooling.
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Deck 10: The Sociology of Emotions and Relationships
1
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of emotion referring to the changes in our body that reflect the emotion in a given situation.
____ Element of emotion referring to the changes in our body that reflect the emotion in a given situation.
F
2
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A heightened sense of excitement produced by a feeling of belonging in society.
____ A heightened sense of excitement produced by a feeling of belonging in society.
T
3
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Expectations about when and how to act excited or angry or any other emotion.
____ Expectations about when and how to act excited or angry or any other emotion.
S
4
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ In exchange theory, it is the beliefs about the fairness of what people get.
____ In exchange theory, it is the beliefs about the fairness of what people get.
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5
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Attributing secondary (i.e., human) emotions to our in-groups and not our out-groups.
____ Attributing secondary (i.e., human) emotions to our in-groups and not our out-groups.
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6
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The process of hyperrationality of the service workforce, applying assembly-line techniques to interpersonal work.
____ The process of hyperrationality of the service workforce, applying assembly-line techniques to interpersonal work.
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Unlock for access to all 65 flashcards in this deck.
Unlock Deck
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7
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The study of emotion that assumes that social conditions shape our emotions and, in turn, that our emotions act to maintain social structures.
____ The study of emotion that assumes that social conditions shape our emotions and, in turn, that our emotions act to maintain social structures.
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8
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Societies in which relationships are based on family and kinship.
____ Societies in which relationships are based on family and kinship.
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9
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of an emotion referring to the indications we give of the emotion we are experiencing.
____ Element of an emotion referring to the indications we give of the emotion we are experiencing.
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10
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Information about when and what emotions are appropriate in a given social setting.
____ Information about when and what emotions are appropriate in a given social setting.
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11
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A society's expectation about how to experience different emotions.
____ A society's expectation about how to experience different emotions.
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12
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The generation of prescribed emotion in order to meet the demands of a job.
____ The generation of prescribed emotion in order to meet the demands of a job.
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13
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ An evaluative component of an emotion.
____ An evaluative component of an emotion.
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14
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Thrill seeking behaviors designed to produce intense emotions.
____ Thrill seeking behaviors designed to produce intense emotions.
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15
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Rules that tell us how we should feel in different social interactions.
____ Rules that tell us how we should feel in different social interactions.
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16
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Exchange-based theory in which exchange relationships are thought to produce emotions which are used as an internal source of rewards and punishments for developing cohesion among individuals and groups.
____ Exchange-based theory in which exchange relationships are thought to produce emotions which are used as an internal source of rewards and punishments for developing cohesion among individuals and groups.
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17
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Our ability to control and employ emotions in our social environments.
____ Our ability to control and employ emotions in our social environments.
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18
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A diffuse emotional state that lasts a relatively long period of time.
____ A diffuse emotional state that lasts a relatively long period of time.
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19
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Feelings that incorporate situational cues, physiological changes, expressive gestures, and an emotion label.
____ Feelings that incorporate situational cues, physiological changes, expressive gestures, and an emotion label.
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20
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of emotion referring to the terms we use to label our feelings.
____ Element of emotion referring to the terms we use to label our feelings.
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21
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Those emotions that compel us to follow the rules of society.
____ Those emotions that compel us to follow the rules of society.
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22
The moment that society gives meaning to an emotion it becomes a __________.
A) sentiment
B) feeling
C) mood
D) affect
A) sentiment
B) feeling
C) mood
D) affect
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23
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A system for regulating emotional resources among people.
____ A system for regulating emotional resources among people.
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24
Which of the following emotions is considered a primary emotion?
A) guilt
B) pride
C) conceit
D) anger
A) guilt
B) pride
C) conceit
D) anger
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25
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Internal states associated with a particular emotion.
____ Internal states associated with a particular emotion.
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26
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Theory that emphasizes the role of emotions in maintaining macrosociological institutions.
____ Theory that emphasizes the role of emotions in maintaining macrosociological institutions.
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27
Clem has been feeling sad all day long. What term best describes his emotional state?
A) sentiment
B) feeling
C) mood
D) affect
A) sentiment
B) feeling
C) mood
D) affect
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28
What emotion did wheelchair users employ when managing interactions with "stand-up" people, in Cahill and Eggleston's study of people with handicaps?
A) fear
B) anger
C) love
D) humor
A) fear
B) anger
C) love
D) humor
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29
Based on Thoit's treatment of emotions, which of the following are dimensions of emotion?
A) situational cues
B) moods
C) arousals
D) values
A) situational cues
B) moods
C) arousals
D) values
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30
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Societies in which relationships are based on self-interest.
____ Societies in which relationships are based on self-interest.
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31
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The tendency to be attracted to others who have similar characteristics, such as being from the same ethnic, religious, or social class background.
____ The tendency to be attracted to others who have similar characteristics, such as being from the same ethnic, religious, or social class background.
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32
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Element of emotion that tells when and what emotion is appropriate in a given social interaction.
____ Element of emotion that tells when and what emotion is appropriate in a given social interaction.
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33
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Emotions that derive from primary emotions when we attach varying meanings to primary emotions.
____ Emotions that derive from primary emotions when we attach varying meanings to primary emotions.
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34
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The study of emotions based on the idea that human emotions result from real, anticipated, imagined, or recollected outcomes of social relations.
____ The study of emotions based on the idea that human emotions result from real, anticipated, imagined, or recollected outcomes of social relations.
Unlock Deck
Unlock for access to all 65 flashcards in this deck.
Unlock Deck
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35
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The amount of sympathy that a person can expect from other people.
____ The amount of sympathy that a person can expect from other people.
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36
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ The exchange of symbols and emotion between individuals essential to maintaining society.
____ The exchange of symbols and emotion between individuals essential to maintaining society.
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37
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Physiologically grounded emotions that we inherit through evolutionary processes, including anger, fear, depression, and satisfaction.
____ Physiologically grounded emotions that we inherit through evolutionary processes, including anger, fear, depression, and satisfaction.
Unlock Deck
Unlock for access to all 65 flashcards in this deck.
Unlock Deck
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38
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ In exchange theory, it is the beliefs about the fairness of the methods used to make distributions.
____ In exchange theory, it is the beliefs about the fairness of the methods used to make distributions.
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Unlock for access to all 65 flashcards in this deck.
Unlock Deck
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39
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ A feeling that has been given meaning by society.
____ A feeling that has been given meaning by society.
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40
Match the term to its definition by filling in the letter or letters before the term in the appropriate blank.
____ Theory that argues that the primary means of learning about emotions comes from social instruction, primarily through family, friends, and schooling.
____ Theory that argues that the primary means of learning about emotions comes from social instruction, primarily through family, friends, and schooling.
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41
Which of the following jobs demands high levels of emotion work?
A) plumber
B) teacher
C) ballet dancer
D) factory worker
A) plumber
B) teacher
C) ballet dancer
D) factory worker
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42
Which of the following emotions is an example of a moral emotion?
A) arrogance
B) shame
C) love
D) conceit
A) arrogance
B) shame
C) love
D) conceit
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43
According to group processes research and theory, how does power in relationships affect our emotions?
A) Relationships characterized as having equal power engender positive emotion.
B) Power makes us feel guilty in social exchanges.
C) Relationships characterized as having unequal power engender positive emotion.
D) Power gives us a positive feeling only when we deserve it.
A) Relationships characterized as having equal power engender positive emotion.
B) Power makes us feel guilty in social exchanges.
C) Relationships characterized as having unequal power engender positive emotion.
D) Power gives us a positive feeling only when we deserve it.
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44
Your friend Chloe goes through a bad break-up and loses her cat all in the same week. When you and Chloe are out to dinner one night you run into Sarah, a good friend of yours from school. Chloe expresses the tragedies that have befallen her the past week to Sarah, who proceeds to listen and then change the conversation. Once back to your dinner, Chloe expresses her dismay that Sarah did not seem concerned about her break-up or about loss of her cat. Chloe is upset because her __________ were not met?
A) social scripts
B) emotional scripts
C) sentiments
D) emotions
A) social scripts
B) emotional scripts
C) sentiments
D) emotions
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45
The meanings of emotions __________ over the life course
A) remain the same
B) change in both direction and strength
C) change only in direction
D) change only in strength
A) remain the same
B) change in both direction and strength
C) change only in direction
D) change only in strength
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46
At a college basketball game, Joe finds himself doing the wave and yelling more than he has ever done in his life. According to Louis Zurcher's work on emotions in society, why is Joe acting like this at a game when he never does such things in his home life?
A) Joe probably drank too much alcohol at the game.
B) Joe lost control of himself because of the excitement around him.
C) Joe is probably following the emotional script present at most games.
D) Joe is waiting for an opportunity to break societal rules about emotions present at most games.
A) Joe probably drank too much alcohol at the game.
B) Joe lost control of himself because of the excitement around him.
C) Joe is probably following the emotional script present at most games.
D) Joe is waiting for an opportunity to break societal rules about emotions present at most games.
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47
According to Randall Collins's theory of interaction ritual chains, what role does emotion play in the maintenance of society?
A) Emotional energies provide the reason for maintaining interactions in society.
B) Emotional scripts provide information about how to behave in society.
C) Emotions give us cues as to whether we are performing our roles in society adequately.
D) Emotions exist within a series of "feeling rules" about how to behave in society.
A) Emotional energies provide the reason for maintaining interactions in society.
B) Emotional scripts provide information about how to behave in society.
C) Emotions give us cues as to whether we are performing our roles in society adequately.
D) Emotions exist within a series of "feeling rules" about how to behave in society.
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48
The application of the symbolic interaction perspective on the role of emotions in the interaction process would focus on __________, the exchange of symbols and emotions between individuals, as the unit of analysis.
A) the interaction ritual
B) emotional energy
C) the sociocentric model
D) emotional scripts
A) the interaction ritual
B) emotional energy
C) the sociocentric model
D) emotional scripts
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49
According to exchange theory and research, which of the following situations is most likely to produce a positive emotion?
A) an exchange in which what you get is commensurate to your social position in the group
B) an exchange in which you get as much as you give
C) an exchange in which you get less than you give
D) an exchange in which you get more than you give
A) an exchange in which what you get is commensurate to your social position in the group
B) an exchange in which you get as much as you give
C) an exchange in which you get less than you give
D) an exchange in which you get more than you give
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50
The sociocentric model of emotional socialization argues that the primary means of learning about emotions comes from __________.
A) physiological cues
B) social instruction
C) cybernetic conditions
D) observation without interpretation
A) physiological cues
B) social instruction
C) cybernetic conditions
D) observation without interpretation
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51
Based on Lofland's analysis of the role of culture in the expression of grief in society, which of the following places would have the hardest time coping with the loss of a child?
A) modern-day America
B) historic Europe
C) modern-day Ethiopia
D) historic America
A) modern-day America
B) historic Europe
C) modern-day Ethiopia
D) historic America
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52
According to Scheff, which of the following emotions is essential to making people follow the rules of society?
A) anger
B) excitement
C) happiness
D) shame
A) anger
B) excitement
C) happiness
D) shame
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53
Which of the following jobs is most likely to have an extensive set of feeling rules?
A) a cashier at McDonald's
B) a stay-at-home mother
C) a plumber
D) a farmer
A) a cashier at McDonald's
B) a stay-at-home mother
C) a plumber
D) a farmer
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54
Milan was a little perturbed when his boss refused to accept some flowers that he had purchased as a sign of his sadness over the loss of her sister. Which sympathy rule did Milan's boss break?
A) Do not make false claims of sympathy.
B) Do not claim too much sympathy.
C) Claim some sympathy.
D) Reciprocate positive emotions.
A) Do not make false claims of sympathy.
B) Do not claim too much sympathy.
C) Claim some sympathy.
D) Reciprocate positive emotions.
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55
Secondary emotions are __________.
A) learned through socialization
B) similar to non-attitudes
C) strong, never weak
D) unperceptive
A) learned through socialization
B) similar to non-attitudes
C) strong, never weak
D) unperceptive
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56
__________is one of the four pillars of attraction used in social psychology to understand how we make friendship choices.
A) Similarity
B) Diversity
C) Status
D) Power
A) Similarity
B) Diversity
C) Status
D) Power
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57
Zurcher's concept of emotional scripts most closely resembles what other concept reviewed in this chapter?
A) emotion rules
B) emotional energy
C) feeling rules
D) sentiment
A) emotion rules
B) emotional energy
C) feeling rules
D) sentiment
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58
What did Swidler's research on love in American culture reveal?
A) that Americans find it hard to fall in love
B) that Americans initiate relationships based on a mythical view of emotional bonding between lovers
C) that Americans use the ideal of perfect love to sustain relationships on a day-to-day basis.
D) that Americans see love as involuntary and uncontrollable
A) that Americans find it hard to fall in love
B) that Americans initiate relationships based on a mythical view of emotional bonding between lovers
C) that Americans use the ideal of perfect love to sustain relationships on a day-to-day basis.
D) that Americans see love as involuntary and uncontrollable
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59
According to the exchange theory, what sentiment is expected when you get more out of an exchange than you give?
A) sadness
B) guilt
C) happiness
D) joy
A) sadness
B) guilt
C) happiness
D) joy
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60
Review the sociocentric model of emotional socialization or affect control theory. Discuss the role of society in the development of emotions more generally and how emotions contribute to the maintenance of identity specifically.
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61
Review the theory of interaction ritual chains. How do our emotions contribute to the maintenance of society, according to this theory?
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62
Read the vignette and answer the questions that follow.
When Janet started taking notes for her boss, Fred, she just knew that there was something wrong. She decided that she should stay quiet and let him cool off a bit. However, the moment she made a mistake with the dictation, Fred blew up at her, throwing his arms in the air in disgust. Janet did not say anything, figuring that he just needed to blow off steam. This interaction made her a bit angry, but she has learned to let things like that go, thinking "he is just like that." He later apologized for the outburst and they both felt much better after the apology.
Which theory or concept best explains the need for the two in this story to come to some conclusion about the emotional outburst?
A) dramaturgy
B) emotion work
C) affect control theory
D) interaction ritual chains
When Janet started taking notes for her boss, Fred, she just knew that there was something wrong. She decided that she should stay quiet and let him cool off a bit. However, the moment she made a mistake with the dictation, Fred blew up at her, throwing his arms in the air in disgust. Janet did not say anything, figuring that he just needed to blow off steam. This interaction made her a bit angry, but she has learned to let things like that go, thinking "he is just like that." He later apologized for the outburst and they both felt much better after the apology.
Which theory or concept best explains the need for the two in this story to come to some conclusion about the emotional outburst?
A) dramaturgy
B) emotion work
C) affect control theory
D) interaction ritual chains
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63
Read the vignette and answer the questions that follow.
When Janet started taking notes for her boss, Fred, she just knew that there was something wrong. She decided that she should stay quiet and let him cool off a bit. However, the moment she made a mistake with the dictation, Fred blew up at her, throwing his arms in the air in disgust. Janet did not say anything, figuring that he just needed to blow off steam. This interaction made her a bit angry, but she has learned to let things like that go, thinking "he is just like that." He later apologized for the outburst and they both felt much better after the apology.
Which dimension of emotion is expressed by Fred throwing his hands up in the air as a result of his anger?
A) situational cues
B) physiological changes
C) expressive gestures
D) an emotion label
When Janet started taking notes for her boss, Fred, she just knew that there was something wrong. She decided that she should stay quiet and let him cool off a bit. However, the moment she made a mistake with the dictation, Fred blew up at her, throwing his arms in the air in disgust. Janet did not say anything, figuring that he just needed to blow off steam. This interaction made her a bit angry, but she has learned to let things like that go, thinking "he is just like that." He later apologized for the outburst and they both felt much better after the apology.
Which dimension of emotion is expressed by Fred throwing his hands up in the air as a result of his anger?
A) situational cues
B) physiological changes
C) expressive gestures
D) an emotion label
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64
Read the vignette and answer the questions that follow.
When Janet started taking notes for her boss, Fred, she just knew that there was something wrong. She decided that she should stay quiet and let him cool off a bit. However, the moment she made a mistake with the dictation, Fred blew up at her, throwing his arms in the air in disgust. Janet did not say anything, figuring that he just needed to blow off steam. This interaction made her a bit angry, but she has learned to let things like that go, thinking "he is just like that." He later apologized for the outburst and they both felt much better after the apology.
Which of the following theories or concepts best explains why Fred is able to blow up at his secretary but she is not able to respond to his outbursts?
A) dramaturgy
B) power-status approach to emotions
C) affect control theory
D) structural functionalism
When Janet started taking notes for her boss, Fred, she just knew that there was something wrong. She decided that she should stay quiet and let him cool off a bit. However, the moment she made a mistake with the dictation, Fred blew up at her, throwing his arms in the air in disgust. Janet did not say anything, figuring that he just needed to blow off steam. This interaction made her a bit angry, but she has learned to let things like that go, thinking "he is just like that." He later apologized for the outburst and they both felt much better after the apology.
Which of the following theories or concepts best explains why Fred is able to blow up at his secretary but she is not able to respond to his outbursts?
A) dramaturgy
B) power-status approach to emotions
C) affect control theory
D) structural functionalism
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65
Review the role of emotions in exchange processes. What conditions are most likely to produce positive emotions? Negative emotions? What role do power and status play in the development of emotions in exchange relationships?
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Unlock Deck
Unlock for access to all 65 flashcards in this deck.
