Deck 15: Creating Collaborative Partnerships

Question 1

Crowdfunding sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet.

Answer 1

True

Question 2

Open systems tap into the core knowledge of all employees, partners, and customers.

Answer 2

False

Question 3

Open source is any proprietary software licensed under exclusive legal right of the copyright holder.

Answer 3

False

Question 4

Web 2.0 uses a more mature, distinctive communications platform characterized by new qualities such as collaboration, sharing, and free.

Question 5

Tacit knowledge consists of anything that can be documented, archived, and codified, often with the help of MIS. Examples of tacit knowledge are assets such as patents, trademarks, business plans, marketing research, and customer lists.

Question 6

Explicit knowledge is the knowledge contained in people's heads. The challenge inherent in explicit knowledge is figuring out how to recognize, generate, share, and manage knowledge that resides in people's heads.

Question 7

The most common form of collective intelligence found outside the organization is crowdsourcing, or the wisdom of the crowd.

Question 8

A knowledge management system (KMS) supports the capturing, organization, and dissemination of knowledge (i.e., know-how) throughout an organization. KMS can distribute an organization's knowledge base by interconnecting people and digitally gathering their expertise.

Question 9

Open source refers to any software whose source code is made available free (not on a fee or licensing basis as in ebusiness) for any third party to review and modify.

Question 10

User-contributed content (or user-generated content) is created and updated by many users for many users.

Question 11

Source code is software made available free for any third party to review and modify.

Question 12

Native advertising sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet.

Question 13

The primary objective of knowledge management is to be sure that a company's knowledge of facts, sources of information, and solutions are readily available to all employees whenever it is needed.

Question 14

Native advertising is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.

Question 15

An open system consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system.

Question 16

Closed source is any proprietary software licensed under exclusive legal right of the copyright holder.

Question 17

Knowledge can be a real competitive advantage for an organization. The most common form of collective intelligence found inside the organization is knowledge management (KM), which involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.

Question 18

Closed source is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.

Question 19

An open system contains instructions written by a programmer specifying the actions to be performed by computer software.

Question 20

User-contributed content is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information.

Question 21

A hashtag represent the interconnection of relationships in a social network.

Question 22

A wiki is a Hawaiian word for quick and is a type of a collaborative web page that allows users to add, remove, and change content.

Question 23

A social network is an application that connects people by matching profile information. Providing individuals with the ability to network is by far one of the greatest advantages of Business 2.0.

Question 24

RSS allows a website to constantly feed information and news to consumers instead of having the consumer search for it.

Question 25

Tags are specific keywords or phrases incorporated into website content for means of classification or taxonomy.

Question 26

A hashtag is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#). For example, the hashtag #sandiegofire helped coordinate emergency responses to a fire.

Question 27

Social networking is the practice of expanding your business and/or social contacts by constructing a personal network.

Question 28

A mashup is a website or web application that uses content from more than one source to create a completely new product or service.

Question 29

Social graphs represent the interconnection of relationships in a social network.

Question 30

Social media refers to websites that rely on user participation and user-contributed content, such as Facebook, YouTube, and Digg.

Question 31

Social media maps group contacts (personal and professional) identifying who knows each other and who works together. In a company it can provide a vision of how employees work together.

Question 32

A selfie is a self-photograph placed on a social media website.

Question 33

Microblogging is the practice of sending brief posts (140 to 280 characters) to a personal blog, either publicly or to a private group of subscribers who can read the posts as IMs or as text messages.

Question 34

The network effect describes how products in a network increase in value to users as the number of users increases.

Question 35

The three Business 2.0 communication and collaboration tools a business can use to harness the power of people include blogs, wikis, and mashups.

Question 36

Social tagging describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation, filtering, or search.

Question 37

A social bookmark is a locally stored URL or the address of a file or Internet page saved as a shortcut.

Question 38

A social graph is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#).

Question 39

Social bookmarking allows users to share, organize, search, and manage bookmarks.

Question 40

Social tagging is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.

Question 41

What is source code?

A) Any proprietary software licensed under exclusive legal right of the copyright holder.
B) Any software whose source code is made available free for any third party to review and modify.
C) Contains instructions written by a programmer specifying the actions to be performed by computer software.
D) Nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or interoperate.

Question 42

Which of the following is not a characteristic of Business 2.0?

A) Encourages user participation.
B) Requires technical skills.
C) Eliminates entry barriers to publishing on the web.
D) Provides an exciting and vibrant virtual environment.

Question 43

What is software whose source code is available free for any third party to review and modify?

A) Free source
B) Open source
C) Code source
D) Network source

Question 44

Copyright laws protect collaborative websites like blogs and wikis, allowing users to reuse material freely and easily.

Question 45

A selfie is a magazine published only in electronic form on a computer network.

Question 46

What is Mozilla Firefox?

A) A competitor to Microsoft Word.
B) A competitor to Microsoft Excel.
C) A competitor to Adobe Photoshop.
D) A competitor to Internet Explorer.

Question 47

What is an open system?

A) Any proprietary software licensed under exclusive legal right of the copyright holder.
B) Any software whose source code is made available free for any third party to review and modify.
C) Contains instructions written by a programmer specifying the actions to be performed by computer software.
D) Nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or interoperate.

Question 48

Which of the below is not a characteristic associated with Mozilla Firefox?

A) Mozilla Firefox holds over 20 percent of the web browser market.
B) Mozilla Firefox offers a free email service called Thunderbird.
C) Mozilla Firefox is a prime example of open source software.
D) Mozilla Firefox is a prime example of a reputation system.

Question 49

A hashtag is a self-photograph placed on a social media website.

Question 50

What are the four most common Business 2.0 characteristics?

A) Content sharing, user-contributed content, collaboration competition elimination, web browser organization.
B) Content sharing through open source, specialty-contributed content only, collaboration inside the community, specialized collaboration.
C) Content sharing through open source, user-contributed content, collaboration inside the organization, collaboration outside the organization.
D) Consumer sharing through open systems, company-contributed content, collaboration inside the organization, collaboration throughout the organization.

Question 51

What is any proprietary software licensed under exclusive legal right of the copyright holder?

A) Closed source
B) Open source
C) Code source
D) Network source

Question 52

Open source and sharing are both advantages and disadvantages of Business 2.0.

Question 53

An ezine is a magazine published only in electronic form on a computer network. Flipboard is a social-network aggregation, magazine-format application software for multiple devices that collects content from social media and other websites, presents it in magazine format, and allows users to flip through the content.

Question 54

Mobile banking and mobile sales are both a part of the emerging mbusiness.

Question 55

What is open source?

A) Any proprietary software licensed under exclusive legal right of the copyright holder.
B) Any software whose source code is made available free for any third party to review and modify.
C) Contains instructions written by a programmer specifying the actions to be performed by computer software.
D) Nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or interoperate.

Question 56

Content used in mashups is typically sourced from an RSS, which is a set of routines, protocols, and tools for building software applications.

Question 57

Egovernment involves the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all branches of government.

Question 58

What is the system that consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?

A) Management system
B) Reputation system
C) Knowledge system
D) Open system

Question 59

What is closed source?

A) Any proprietary software licensed under exclusive legal right of the copyright holder.
B) Any software whose source code is made available free for any third party to review and modify.
C) Software that contains instructions written by a programmer specifying the actions to be performed by computer software.
D) Nonproprietary hardware and software based on publicly known standards that allow third parties to create add-on products to plug into or interoperate.

Question 60

Web 3.0 refers to static text-based information websites.

Question 61

Which system supports the capturing, organization, and dissemination of knowledge throughout an organization?

A) Cybermediation system
B) Knowledge management system
C) Source code system
D) Social media system

Question 62

Jason is the president and owner of Watch Out, a local website development company that helps clients create and build unique websites. Many of his daily tasks are heavily technical in nature and require a high level of computer programming and Internet knowledge. Which of the following would Jason primarily use when performing his daily tasks?

A) Source code
B) Brick-and-mortar
C) Information reach
D) Explicit knowledge

Question 63

What are the two categories that include intellectual and knowledge-based assets?

A) Explicit knowledge; tacit knowledge.
B) Efficient knowledge; tacit knowledge.
C) Intelligent knowledge; explicit knowledge.
D) Open knowledge; closed knowledge.

Question 64

What is the type of knowledge that is contained in people's heads?

A) Explicit knowledge
B) Virtual knowledge
C) Tacit knowledge
D) Pure knowledge

Question 65

What is native advertising?

A) An online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.
B) Buyers post feedback on sellers.
C) Created and updated by many users for many users.
D) Refers to the wisdom of the crowd.

Question 66

What is the difference between asynchronous and synchronous communication?

A) Asynchronous is real-time communication; synchronous is one-way technology.
B) Asynchronous is communication that does not occur at the same time; synchronous communication occurs at the same time.
C) Asynchronous communication includes instant messaging; synchronous communication includes email.
D) Asynchronous communication is fast and instant; synchronous communication is collected at a single point in time.

Question 67

Which of the following focuses on user-generated content?

A) YouTube
B) Wikipedia
C) Netflix
D) All of these

Question 68

What is a reputation system?

A) An online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.
B) Where buyers post feedback on sellers.
C) Created and updated by many users for many users.
D) Refers to the wisdom of the crowd.

Question 69

What is user-contributed content?

A) An online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.
B) Buyers post feedback on sellers.
C) Content created and updated by many users for many users.
D) Refers to the wisdom of the crowd.

Question 70

Which of the following is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information?

A) Collaboration system
B) Collective system
C) Competitive system
D) Real simple syndication system

Question 71

eBay buyers voluntarily comment to other users and sellers on the quality of service, promptness of shipping, and their general satisfaction with the product. This is one of the most popular examples of user-generated content and is called ________.

A) Reputation system
B) Knowledge system
C) Explicit system
D) User-generated sales cycle

Question 72

What is web content that is created and updated by many users for many users?

A) Cybermediation contributed content
B) User-contributed content
C) Executive generated content
D) Customer generated content

Question 73

What is crowdsourcing?

A) An online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.
B) Buyers post feedback on sellers.
C) Content created and updated by many users for many users.
D) Refers to the wisdom of the crowd.

Question 74

What is the type of knowledge that consists of anything that can be documented, archived, and codified, often with the help of a MIS department?

A) Tacit knowledge
B) Explicit knowledge
C) Pure knowledge
D) Virtual knowledge

Question 75

Which of the following is not a characteristic of Business 2.0?

A) Knowledge management
B) Collaboration system
C) Web browser
D) Explicit knowledge

Question 76

Ebusiness was characterized by few companies or users posting content for the masses. What characterizes Business 2.0?

A) A select few posting content for high level executives only.
B) The masses posting content for a select few.
C) The masses posting content for the masses.
D) A select few posting specific content for the masses.

Question 77

Emily loves her job as an executive recruiter for a large hospital located in Seattle, Washington. Part of Emily's job requires her to gather industry information, collaborate with partners, compare competitors, and tap into the knowledge of prospective employees, partners, and customers. Which of the following would Emily use to perform her job?

A) Interactivity metrics
B) Source code
C) Network effect
D) Collective intelligence

Question 78

What is the most common form of collective intelligence found inside the organization?

A) Crowdsourcing
B) Tacit management
C) Knowledge management
D) Tagging

Question 79

What is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement?

A) Reputation system
B) Knowledge system
C) Explicit system
D) Native advertising

Question 80

What sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet?

A) Explicit knowledge
B) Crowdfunding
C) Tacit knowledge
D) Crowdsourcing