Deck 8: Technology-Based Training Methods

Question 1

A(n) ________refers to software tools that enable communication in short bursts of text, links, and multimedia through stand-alone applications or through online communities.

A) RSS feed
B) wiki
C) microblog
D) shared media

Answer 1

C

Question 2

The use of simulations has been limited by their ________.

A) inability to incorporate situations that a trainee might encounter
B) inability to be used on a desktop computer
C) need for employees to travel to a central training location
D) high development costs

Answer 2

D

Question 3

________ refers to learners assessing their progress toward learning.

A) Repurposing
B) Rapid prototyping
C) Metacognition
D) Self-regulation

Answer 3

D

Question 4

Approximately what percentage training hours are delivered online?

A) 10%
B) 20%
C) 30%
D) 40%

Question 5

Which of the following statements is true?

A) Learners are generally more satisfied with online instruction relative to classroom instruction.
B) Online instruction has been found to be effective for all learners.
C) Classroom instruction is more effective than online instruction for teaching declarative knowledge.
D) Online instruction and classroom instruction are equally effective when similar instructional methods are used.

Question 6

Which of the following refers to trainers, experts, and learners interacting with each other live and in real time?

A) asynchronous communication
B) synchronous communication
C) online communication
D) augmented communication

Question 7

In comparison to classroom delivery, blended learning has increased ________.

A) involvement of the instructors
B) face-to-face interactions
C) self-directedness of learners
D) learner's dependency on the instructor

Question 8

To create a positive online learning experience, ________.

A) content should be delivered using massed practice
B) the use of multiple types of media should be avoided
C) there should be prompts to promote self-regulation
D) modules should be fairly long to promote overlearning

Question 9

Which of the following statements is NOT true regarding blended learning?

A) An application of blended learning is the flipped classroom.
B) Trainees prefer blended learning to classroom instruction.
C) Compared to pure classroom learning, blended learning provides for greater self-directedness.
D) Compared to pure technology-based learning, blended learning ensures that instruction is presented in a dedicated learning environment.

Question 10

Which of the following is true?

A) Online learning is ineffective for training that emphasizes cognitive outcomes.
B) Some trainees may not be motivated to learn through technology.
C) Online learning fails to link learners to other content, experts, and peers.
D) Updating online learning is extremely difficult.

Question 11

Approximately what percentage of large companies deliver a portion of their training online?

A) 30%
B) 40%
C) 50%
D) 60%

Question 12

In a(n) ________ type of simulation, trainees are given a set of business tools and asked to make decisions that will impact the business.

A) decision-making
B) branching story
C) virtual lab
D) interactive spreadsheet

Question 13

In a(n) ________ type of simulation, trainees are presented with a situation and asked to make a decision that enables them to progress through the simulation.

A) decision-making
B) branching story
C) virtual lab
D) interactive spreadsheet

Question 14

Which of the following is false regarding MOOCs?

A) Completion rates are high.
B) They are low cost, accessible, and cover a wide range of topics.
C) Learning happens through engaging short lectures combined with interaction with the course material, other students, and the instructor.
D) They emphasize applying knowledge and skills using role plays, cases, and projects.

Question 15

Which of the following statements is true of technology's influence on training and learning?

A) While beneficial, technology has increased administrative costs associated with training.
B) New technology gives employees greater control of their own learning.
C) In the near future, technology will totally replace face-to-face instruction.
D) New technology has made training less lifelike.

Question 16

________ refers to directly translating an instructor-led, face-to-face training program to an online format.

A) Repurposing
B) Rapid prototyping
C) Self-directedness
D) Blended learning

Question 17

Which of the following is NOT true?

A) Online instruction is more effective than classroom instruction for teaching procedural knowledge.
B) Online instruction is more effective than classroom instruction for teaching declarative knowledge.
C) Learners are equally satisfied with online and classroom instruction.
D) Online instruction appears to be more effective than classroom instruction for long courses if properly designed.

Question 18

________ is a computer-based technology that provides trainees with a three-dimensional learning experience.

A) Podcasting
B) Virtual reality
C) Webcasting
D) Shared media

Question 19

Which of the following is true of simulations?

A) Simulations provide learning situations with a high degree of human contact.
B) Trainees do not have to acquire any prior knowledge while playing a game.
C) Simulations can safely put employees in situations that would be dangerous in the real world.
D) Compared to most other training methods, development costs are low.

Question 20

The use of social media as a learning tool may be ineffective in a company that ________.

A) has a significant number of Millennials
B) requires substantial teamwork
C) requires centralized decision making
D) has geographically dispersed employees

Question 21

________ allow companies to track the number of employees who have completed courses.

A) Expert systems
B) Learning management systems (LMSs)
C) Intelligent tutoring systems
D) Supply chain systems

Question 22

Which of the following methods has a relatively low development cost?

A) virtual reality
B) mobile learning
C) intelligent tutoring system
D) adaptive training

Question 23

Which of the following technologies refers to artificial-intelligence (AI) systems that create an automated, personalized conversation with human users?

A) adaptive learning
B) machine learning
C) augmented reality
D) chatbots

Question 24

Adaptive training refers to training that customizes the content presented to trainees based on their learning style, ability, personality, and/or performance.

Question 25

________ refers to the latest generation of distance learning that uses satellite technology to broadcast programs to different locations and allows trainees to respond to questions using a keypad.

A) Interactive distance learning
B) Virtual classroom
C) Teleconferencing
D) Augmented reality

Question 26

One of the benefits of augmented reality is that costs are relatively low compared to other technology-based training methods.

Question 27

In general, large companies deliver more training online compared to small companies.

Question 28

Virtual worlds are ineffective for teaching interpersonal skills, such as time management and leadership.

Question 29

New training technologies are unlikely to totally replace face-to-face instruction.

Question 30

Which of the following technologies refers to artificial-intelligence (AI) systems that learn? Such systems learn by applying algorithms to data to identify user trends that inform future suggestions and data searches.

A) adaptive learning
B) machine learning
C) augmented reality
D) expert systems

Question 31

With respect to maximizing the benefits of learner control, programs should allow trainees to control the amount of feedback they receive.

Question 32

There are significant generational differences in preferences for using and realizing the potential benefits of social-media tools.

Question 33

Which of the following statements is true of learning management systems (LMS)?

A) An LMS helps companies understand the strengths and weaknesses of their employees, including where talent gaps exist.
B) If a company wants to develop an LMS, it needs to have an online learning environment that is under the control of the instructors.
C) The major reason that companies adopt an LMS is to decentralize the management of learning activities.
D) An LMS increases a company's costs related to training.

Question 34

Online learning that merely repurposes an effective live training program will usually be ineffective.

Question 35

________ refers to synchronous exchange of audio, video, and text between two or more individuals or groups at two or more locations.

A) Interactive distance learning
B) Virtual classroom
C) Teleconferencing
D) E-learning

Question 36

Which of the following methods is best suited for training facts?

A) virtual reality
B) mobile learning
C) social-media learning
D) blended learning

Question 37

________ are a support tool that employees can refer to when they have a problem that exceeds their current skill set.

A) Expert systems
B) Virtual worlds
C) Branching stories
D) Virtual labs

Question 38

In general, repurposing is considered an advisable strategy for developing online learning.

Question 39

Virtual reality allows simulations to become even more realistic.

Question 40

Which of the following training methods brings digital elements into the physical world to enhance the information and context that people experience?

A) augmented reality
B) chatbots
C) artificial intelligence
D) adaptive learning

Question 41

Under what conditions should managers and trainers consider using new technology training methods?

Question 42

Training support technologies assist in transfer of training by providing employees with information not covered in training.

Question 43

Teleconferencing refers to asynchronous exchange of audio and video between two or more individuals.

Question 44

The flipped classroom reverses the traditional learning arrangement by delivering instructional content online outside of the classroom and moving homework into the classroom.

Question 45

A major reason that companies adopt a learning management system (LMS) is to decentralize management of learning activities.

Question 46

Describe the ways the use of new technology has benefited training and learning.

Question 47

Describe recommendations for maximizing the benefits of learner control.

Question 48

The key defining characteristic of a flipped classroom is that control over the content of lectures is "flipped" from the instructor to student.

Question 49

Critique the effectiveness of blended learning. Consider blended learning relative to pure classroom learning and blended learning relative to pure technology-based learning.

Question 50

In online training, an instructor has the capability to provide detailed feedback to trainees.

Question 51

One of the most significant benefits of adaptive training is easily matching customizations to learners' specific needs.

Question 52

Although development costs for technology-based training programs are high, costs for administering these programs are low.

Question 53

Describe strategies for designing an online environment that is most conducive to facilitating a positive learning experience.