Deck 10: Ownership, Safety and Repairs

Question 1

What agency is responsible for all modes of transportation?

A)FTC
B)FCC
C)TSA
D)NHTSA

Answer 1

C

Question 2

The compression of the median nerve in the wrist often caused by repetitive use of the hands is called

A)NIIC.
B)FCC.
C)OSHA.
D)CPSC.

Answer 2

C

Question 3

Which of the following is an example of an unintentional injury?

A)homicide
B)suicide
C)assault
D)a fall

Answer 3

D

Question 4

Ralph Naderʹs Unsafe at Any Speed condemned the auto industryʹs record on safety and brought about vehicle safety legislation.

Question 5

The agency that provides information on the prevention of death and injuries associated with consumer products is the

A)Federal Bureau of Investigation.
B)Federal Communications Commission.
C)National Injury Information Clearinghouse.
D)Occupational Safety and Health Administration.

Question 6

Which of the following is an example of an intentional injury?

A)assault
B)car accident
C)fire
D)a fall

Question 7

What type of warranty is unspoken and unwritten and based on the principle that the seller stands behind the product?

A)implied
B)express
C)service contract
D)extended

Question 8

A constructive choice is a timely decision based on the situation at hand.

Question 9

Very low bids from contractors as well as long guarantees and pressure to pay up front are consumer warning signs.

Question 10

The secure online database about fraud information that is government operated is known as the

A)Consumer Database.
B)Consumer Fraud Journal.
C)Consumer Log.
D)Consumer Sentinel.

Question 11

FAA stands for

A)Future Artisans of America.
B)Federal Athletic Association.
C)Federal Aviation Administration.
D)Farming Association of America.

Question 12

A condition where a consumer uses a product but only to a small fraction of the extent for which they intended to use it is called

A)under-utilization.
B)over-utilization.
C)utilization.
D)disposal.

Question 13

ASE stands for

A)American Safety Examiners.
B)Automotive Safety Excellence.
C)Automotive Service Excellence.
D)American Security Exchange.

Question 14

Bounded rationality means having a limited capacity for processing information.

Question 15

What agencyʹs mission is to save lives, prevent injuries, and reduce traffic related costs by investigating products?

A)BBB
B)FCC
C)CPSC
D)NHTSA

Question 16

The compression of the median nerve in the wrist often caused by repetitive use of the hands is called

A)hand dislocation.
B)wrist syndrome.
C)carpal tunnel syndrome.
D)intentional injury.

Question 17

When a company has a consumer complaint and the company suggests another one of its brands rather than lose the customer, this is called

A)cross-selling.
B)bait-and-switch.
C)consumer switch.
D)cross-over.

Question 18

Statistics show that expensive products usually break down within the one to three year periods covered by service contracts.

Question 19

The law that sets up procedures for homeowners to give builders a chance to repair their homes before they can file a lawsuit is called the Construction-Defect Law.

Question 20

The difference between a personʹs life expectancy and his age of death is referred to as the years of potential life lost.

Question 21

According to the FTC, if a packaged product arrives for you through the mail that you did not order, you must legally return the item or pay its price in full.

Question 22

What are implied warranties?

Question 23

When a person throws himself into a hobby and buys everything associated with it and then changes his mind, this is an example of .

Question 24

The disposition of a product occur before, during, or after its use?

Question 25

An extended warranty is also known as a .

Question 26

If the Unilever company finds out someone doesnʹt like a taste or fragrance of theirs, they suggest another one of their brands rather than lose the customer. This is called
.

Question 27

Why are service contracts (also called extended warranties)NOT recommended by consumer educators? Are they really warranties?

Question 28

Explain the difference between a one-price system and a bargaining system.

Question 29

Established in 1970, was established by the Occupational Safety and Health Act.

Question 30

Having a limited capacity for processing information is called .

Question 31

If the advertised rate for a bar of soap on sale is $1.50 and you pay the store $1.50, this is an example of a bargaining system.