Deck 11: Information Systems Management

Question 1

The initial system definition document is the main input into the_________ phase of the SDLC approach.

A)component design
B)system definition
C)system maintenance
D)requirements analysis
E)implementation

Answer 1

requirements analysis

Question 2

The_________ approach is recommended if the system is complex and consists of many modules, because extra care must be applied in documenting requirements and the manner in which components will be integrated to ensure smooth and successful development.

A)object -oriented systems development (OOD)
B)agile programming (AP)
C)extreme programming (XP)
D)systems development life cycle (SDLC)
E)rapid application development (RAD)

Answer 2

systems development life cycle (SDLC)

Question 3

Information technology project management is a

A)collection of techniques and methods.
B)certification process.
C)series of rules.
D)project management knowledge bank.
E)set of best practices from managing technology.

Answer 3

A

Question 4

The first step of the system definition stage of the SDLC is to

A)assess feasibility.
B)identify team members.
C)talk to users about requirements.
D)define the goals and scope of the new system.
E)determine the schedule and budget for the project.

Question 5

_________ is the fourth phase of the SDLC.

A)Maintenance
B)Component design
C)Requirement analysis
D)System definition
E)Implementation

Question 6

If the requirements analysis process becomes very long and drawn -out that the requirements document is obsolete and too complex,this can lead to the problem of

A)poor documentation.
B)lost updates.
C)schedule conflict.
D)unclear specifications.
E)analysis paralysis.

Question 7

To determine if the proposed information system is justified economically,organizations must assess the

A)cost feasibility.
B)technical feasibility.
C)schedule feasibility.
D)organizational feasibility.
E)acceptance feasibility.

Question 8

If management rolls out one major initiative after another,they run the risk that

A)they will run out of ways to motivate employees.
B)they will be too successful.
C)they won't be able to find consultants who will help them.
D)employees will not take the initiatives seriously.
E)they will extinguish the innovative thinking in the organization.

Question 9

Which of the following is the main activity of the maintenance phase of the SDLC?

A)Fixing failures
B)Obtaining requirements
C)Installing hardware
D)Training
E)Programming interfaces

Question 10

According to PMBOK there are_________ process groups in any project

A)six
B)seven
C)five
D)four
E)eight

Question 11

The process groups in PMBOK can be related to the_________ Project management areas.

A)6
B)9
C)5
D)8
E)7

Question 12

IT projects are often

A)projects that make some fundamental change to business processes.
B)projects that involve ERP systems.
C)projects that have a large IT component or that make some fundamental change to business processes.
D)projects that have a large IT component.
E)projects that have a large IT component or that involve an ERP system.

Question 13

_________concerns whether the new information system will fit with the organization's culture, charter,or legal requirements.

A)Organizational feasibility
B)People feasibility
C)Schedule feasibility
D)Technical feasibility
E)Cost feasibility

Question 14

In a_________ installation,the new system runs alongside the old one until it has been tested and is fully operational.

A)big -bang
B)pilot
C)parallel
D)phased
E)plunge

Question 15

The risk associated with developing large,new information systems can be usually characterized as

A)medium.
B)low.
C)non -existent.
D)negligible
E)high.

Question 16

Because of the movement towards outsourcing,some companies have started a separate group in the IS department for

A)e -commerce.
B)training.
C)outsourcing relations.
D)development.
E)network administration.

Question 17

Software vendors often bundle large bunches of fixes for low priority problems into groups called

A)service patches.
B)technical fixes.
C)enterprise packs.
D)service packs.
E)patches.

Question 18

One risk of implementing a new system like ERP and CRM is that employees will think it is merely another management_________ and not support it properly.

A)attempt at control
B)strategy
C)protocol and not support it properly.
D)way of justifying their existence
E)fad

Question 19

_________is the second phase of the SDLC.

A)implementation
B)Maintenance
C)System definition
D)Requirement analysis
E)Component design

Question 20

System development is a process for creating and_________information systems.

A)brainstorming
B)proposing
C)programming
D)maintaining
E)upgrading

Question 21

Information systems are never off -the -shelf because they involve

A)people.
B)programs.
C)procedures.
D)data.
E)both A and C.

Question 22

_________refers to whether existing information technology is likely to be able to meet the needs of the new system.

A)Schedule feasibility
B)Technical feasibility
C)Organizational feasibility
D)Cost feasibility
E)People feasibility

Question 23

The four phases of the SDLC approach after the initial system definition phase are

A)requirements analysis,component design,implementation,and conversion.
B)requirements analysis,component design,implementation,and system maintenance.
C)requirements analysis,implementation,design and training.
D)requirements analysis,implementation,design,and system upgrade.
E)requirements analysis,implementation,component design,and training.

Question 24

_________is a major challenge for developing information systems.

A)Managing changes in technology
B)Determining a project schedule
C)Determining a project budget
D)Determining requirements
E)All of the above

Question 25

Systems development often aims at a(n)_________target.

A)intermediary
B)intermittent
C)progressive
D)moving
E)stationary

Question 26

The primary purpose of the_________ phase of the SDLC approach is to determine and document the specific features and functions of the new system.

A)requirements analysis
B)system definition
C)system maintenance
D)component design
E)implementation

Question 27

The process groups in PMBOK are related to the notion of (a)

A)prototyping.
B)agile programming.
C)systems development lifecycle.
D)extreme programming.
E)normalization.

Question 28

PMBOK first published in 1996 is now in its_________ edition.

A)first
B)second
C)third
D)fourth
E)fifth

Question 29

If a company installs and tests only a portion of the new system,then repeatedly installs and tests portions of the new system until it is complete,this known as a _________conversion.

A)parallel
B)phased
C)pilot
D)plunge
E)big -bang

Question 30

_________works with users,operations,and vendors,to acquire and install licensed software and to set up the system components around that software.

A)Systems analysts
B)Programmers
C)Developers
D)CIO
E)Mangers

Question 31

The _________approach is the classic process used to develop information systems.

A)rapid application development (RAD)
B)agile programming (AP)
C)object -oriented systems development (OOD)
D)extreme programming (XP)
E)systems development life cycle (SDLC)

Question 32

Information Technology Project Management skills are central to the skills needed by organizations to_________ (to)an increasingly complex business environment.

A)keep up
B)forge ahead in
C)manage
D)adapt
E)remain competitive in

Question 33

If system requirements are vague or changing rapidly,it is not easy to adapt the project using the_________ approach.

A)object -oriented systems development (OOD)
B)rapid application development (RAD)
C)systems development life cycle (SDLC)
D)extreme programming (XP)
E)agile programming (AP)

Question 34

Knowledge and structural risks usually occur (at the)_________(of) a project

A)end
B)beginning
C)during
D)half way point
E)start

Question 35

Senior management often justify reducing the time schedules for system projects by

A)saying the workers lack proper motivation.
B)saying the tighter schedules make workers work more efficiently.
C)saying that angry employees work better.
D)saying they want to look good to their bosses.
E)saying they want to reduce the budget.

Question 36

"The time required to perform a task expands to the time available to do it" is_________ .

A)Jackson's Law.
B)Parkinson's Law.
C)an old proverb.
D)Moore's Law.
E)Fubini's Law.

Question 37

Alternative system designs are evaluated against the system requirements in the_________phase of the SDLC approach.

A)requirements analysis
B)implementation
C)system maintenance
D)system definition
E)component design

Question 38

If the proposed information system violated antitrust laws,this should be discovered in the_________ study of the system definition phase.

A)organizational feasibility
B)schedule feasibility
C)regulatory feasibility
D)cost feasibility
E)technical feasibility

Question 39

Typical problems not faced by software developers when estimating project schedules include

A)forgetting to account for sick leaves,vacations,training time in the project schedule.
B)developers getting discouraged by frequent changes to the project schedule.
C)managers wanting to reduce the proposed time frame.
D)failure to account for vendors not getting pieces to the developers.
E)None of the above.

Question 40

The set of approved user requirements is the main input into the _________phase of the SDLC approach.

A)system definition
B)requirements analysis
C)system maintenance
D)component design
E)implementation

Question 41

The single most important criterion for information systems success is for users to take_________ of their systems.

A)on the use
B)ownership
C)on the success
D)on the growth
E)on the task of development

Question 42

The size and structure of the development group will be greater if programs are made___________.

Question 43

During the___________ phase of the SDLC process,developers construct,test,and install the components of the IS.

Question 44

The approach to system conversion whereby a new system that is to be used in more than one business is first implemented in a single unit so that it may be tested and debugged before implementing it in the other business units is called

A)pilot.
B)big -bang.
C)plunge.
D)parallel.
E)phased.

Question 45

The riskiest system conversion from a hardware and software failure point of view is a(n)___________ installation.

Question 46

System ___________ is the process of moving the business activity from the old system to the new system.

Question 47

Due to the rapidly changing environment today's organizations must be able to _________changing conditions

A)adapt to
B)maintain their position in
C)support
D)lead in
E)keep up with

Question 48

Projects begin with

A)a sponsor.
B)a project manager.
C)a schedule.
D)a set of goals or objectives.
E)resources.

Question 49

Software developers write_______to fix high priority system failures.

Question 50

The main problem of the SDLC approach to systems development is the nature of the process.This refers to the fact that each phase is meant to be completed and not repeated as the project moves on to the next phase.

A)stop -and -start
B)waterfall
C)continuous
D)drawn out
E)complex

Question 51

___________begins with a business planning process that identifies the need for a new system.

Question 52

The primary output of the system definition phase of the SDLC is the___________ .

Question 53

Software projects are usually late and___________budget.

Question 54

Acquiring software is

A)a highly involved process.
B)not the same as acquiring new information systems.
C)accomplished by the outsourcing group.
D)the same as acquiring new information systems.
E)a difficult process.

Question 55

Organizations that understand the _________before acquiring new applications are more likely tobe successful in integrating the software.

A)business strategy
B)risks
C)data
D)costs
E)threats

Question 56

Employers are looking for individuals who have the knowledge and skills to_________information technology.

A)be comfortable with
B)avoid
C)innovate through
D)use
E)develop

Question 57

The last stage of testing is the___________test, where future system users try out the new system.

A)beta
B)acceptance
C)gamma
D)technical
E)PQA

Question 58

Project schedules usually have to be approved by___________management.

Question 59

A _________installation is the riskiest because the old system is turned off and the new system is turned on.

A)phased
B)parallel
C)big -bang
D)pilot
E)plunge

Question 60

Teams of systems analysts and users determine the job descriptions and functions of people who will use the new system in the___________phase of the SDLC.

A)system definition
B)system maintenance
C)implementation
D)requirements analysis
E)component design

Question 61

It is important for a business manager you to realize that commercial -off -the -shelf (COTS)software will never fit organizational requirements exactly.

Question 62

It should be kept in mind that IT is just one of the five components that make up the organization's___________ .

Question 63

If the organization has negotiated any outsourcing agreements,the IS department may have another group for outsourcing___________to oversee these vendors.

Question 64

An approved set of _____is the main output of the requirements analysis phase of the SDLC.

Question 65

Determining the contents of a report or the fields in a data entry form is done in the___________phase of the SDLC.

Question 66

has to do with the extent to which existing information technology will be able to meet the needs of the new system.

Question 67

Defining ___________is the most important task of the system development process.

Question 68

Systems analysis and design is the process of creating and maintaining information systems.

Question 69

In a(n)___________installation,the organization implements the entire system on a limited portion of the business.

Question 70

Systems development concerns the creation and___________of information systems.

Question 71

In most cases,companies will purchase off -the -shelf information systems.

Question 72

"The time required to perform a task___________to the time available to do it."

Question 73

Companies like Oracle often release___________versions of their software for users to test.

Question 74

In the SDLC,the first major task of the project team is to___________the project.

Question 75

Fixes for hundreds or even thousands of product problems are applied using a(n) ___________.

Question 76

Determining the network configuration that needs to be used would be part of the phase of the SDLC.

Question 77

A(n)___________describes the correct and incorrect actions that users will take when using the new system and should cause every line of program code to be executed.

Question 78

Automated test programs are often written by specialized___________programmers.

Question 79

___________is the first phase of the SDLC approach.

Question 80

It may be necessary to create a(n)___________if the new systems will involve a new database or extensive changes to an existing database.