Deck 9: Asking Questions

Question 1

Sometimes the worker needs to ask the client closed questions in order to: ​

A) ​Find a solution to the client's problem
B) ​Encourage the client to talk about the situation freely
C) ​Better understand which aspects of the situation are important to the client
D) ​Compile information for assessment and referral purposes

Answer 1

D

Question 2

The effect of asking the client multiple questions during the interview can be: ​

A) ​That the client feels interrogated
B) ​That the worker gains much valuable information
C) ​Similar to asking open questions
D) ​That the worker progresses quickly toward finding a solution

Answer 2

A

Question 3

Open questions can serve to:

A) ​Clarify certain aspects of the other person's story
B) ​Make clients tense and defensive
C) ​Provide needed identifying information about the client
D) ​Put the clinician ill at ease

Answer 3

A

Question 4

What are the 3 instances when it is necessary to ask questions?.

Question 5

Questions that make the client feel uncomfortable include: ​

A) ​I-messages
B) ​Open questions
C) ​Why questions
D) ​Questions in which the client is asked about his feelings

Question 6

"Can you tell me about the night your father left?" is an example of: ​

A) ​A question that directs the clinician toward a solution
B) ​A closed question
C) ​A prying question
D) ​An open question

Question 7

When asking a client multiple questions,what might the client begin to feel?​

Question 8

Describe and give 2 examples of open questions a case manager might asked a client.

Question 9

In formulating an open-ended question,it helps to:​

A) ​Include an expression such as "…a little bit more about…" or "…the larger picture…" to soften the question
B) ​Avoid beginning the sentence with an expression such as "Can you…?" or "Could you…?"
C) ​Include one of the words "how," "why," "what," "when" and "where"
D) ​Avoid directives such as "summarize…" or "describe…."

Question 10

Open-ended questions are: ​

A) ​Never formulaic
B) ​Constructed in a way to encourage the client to provide identifying information
C) ​Constructed in a way to encourage the client to express feelings and opinions
D) ​Enhanced by using the words "how," "why," "what," "when" and "where"

Question 11

Appropriate questions to ask during the interview include:

A) ​Those that explore tangential topics in order to satisfy your curiosity
B) ​Those that are value neutral
C) ​Those to which there is clearly one correct answer
D) ​Those to which the client is aware that you already know the answer

Question 12

What is the trouble with starting a question with "Why?"​

Question 13

A main goal of the clinician's questions during the interview is to:

A) ​Arrive at a solution in the most efficient way
B) ​Direct the client toward your predetermined solution
C) ​Listen to the client's concerns and sort out the best way to approach a solution
D) ​Compile information for assessment and referral purposes

Question 14

"Did Dr.Langley prescribe any medication when you saw her in the past?" is an example of:

A) ​A question that directs the clinician toward a solution
B) ​A closed question
C) ​A prying question
D) ​An open question