Deck 9: Training

Question 1

What is the second question that needs to be answered after the training objectives have been established?

A) Where will the training take place?
B) Who will deliver the training?
C) What is the appropriate content for the training?
D) Will the training program be designed or purchased?

Answer 1

Will the training program be designed or purchased?

Question 2

According to the results of the meta-analysis, highly engaging training methods are most likely to influence safety knowledge and training performance for which one of the following groups?

A) workers in a meat processing plant
B) workers in a fireworks factory
C) workers in a road repair crew
D) workers in an car repair shop

Answer 2

workers in a fireworks factory

Question 3

How might an OHS training program evaluator assess on-the-job behavioural change following a training program?

A) ask the trainees whether they found the training useful
B) test the trainees on the content of the training session
C) observe changes in the organization's lost-time injury rates
D) have trainees or supervisors complete a behavioural inventory

Answer 3

have trainees or supervisors complete a behavioural inventory

Question 4

What factor makes it more difficult to improve subsequent training programs?

A) the lack of learning principles
B) the lack of program evaluation
C) the lack of effective trainer instruction
D) the lack of relevant training content

Question 5

What three-part process comprises the ISD model of training?

A) needs analysis, training content, and evaluation
B) needs analysis, organizational analysis, and job analysis
C) needs analysis, training design and delivery, and training evaluation
D) training objectives, training content, and learning theory

Question 6

According to Kirkpatrick's hierarchical training evaluation model, four measures provide insight into the effectiveness of a training program, with succeeding levels providing increasingly important information. What is the correct order of this hierarchy?

A) learn the material, positive reactions, apply learning to workplace, positive organizational outcomes
B) positive reactions, learn the material, apply learning to workplace, positive organizational outcomes
C) learn the material, positive organizational outcomes, apply learning to workplace, positive reactions
D) positive reactions, learn the material, positive organizational outcomes, apply learning to workplace

Question 7

A good training provider will be willing to do what for an organization in order to meet their training objectives?

A) cut their price
B) customize their program
C) deliver the program off-site or on-site
D) provide references from other organizations

Question 8

According to social learning theory, what four mental processes facilitate social learning?

A) attention, memory, social learning, engagement
B) motivation, engagement, attention, and social learning
C) attention, memory, motor control, and motivation
D) motor control, social learning, attention, and motivation

Question 9

What element of organization analysis is most related to positive training outcomes?

A) organizational support for training interventions
B) the organization's resources, strategy, and environment
C) identification of health and safety areas that need improvement
D) a shared perception of the importance of safety in the workplace

Question 10

What common individual needs assessment technique would work best for isolating whether training should focus on knowledge, rather than skills?

A) past observations of the worker at work
B) bringing the worker in to do a work sample
C) having them take an online/pen and paper test
D) observing a group of their peers

Question 11

Why is the distribution of data concerning major incidents and fatalities skewed rather than normally distributed, making it difficult to use this to assess training effectiveness?

A) more reporting of minor rather than major incidents
B) major accidents and fatalities are relatively rare
C) distinct differences between how occupational injuries are defined
D) underrepresentation of subsequent time lost due to an earlier injury

Question 12

During what type of training would you be most likely be asked to participate in a role play?

A) social learning
B) behavioural learning
C) experiential learning
D) simulation learning

Question 13

According to research, what approach to learning has been shown to have a stronger and more durable effect on behaviour in terms of health and safety training initiatives?

A) active learning
B) group learning
C) videos and simulations
D) web-based learning

Question 14

Even before the training begins, what type of trainee reaction can you start assessing?

A) affective reaction
B) behavioural reaction
C) utility-based reaction
D) economic reaction

Question 15

What is the minimum level of education needed for trainees to use, and organizations to benefit from, computer-based instruction?

A) elementary school level
B) high school level
C) community college level
D) university level

Question 16

What is the first step in any training program?

A) deciding on build or buy
B) assessing training needs
C) determining the training objectives
D) determining the training content

Question 17

What information would improve the validity of incident measures of training effectiveness?

A) inclusion of data for close calls
B) exclusion of data for close calls
C) segregation data by type of worker
D) segregation of data by type of job

Question 18

Which of the following should have the most influence on a training program's content?

A) evaluation and environmental constraints
B) needs assessment and environmental constraints
C) learning objectives and evaluation
D) needs assessment and learning objectives

Question 19

The overall goal of training evaluation is to measure what criterion?

A) organizational results and reduced costs
B) behavioural changes and transfer of learning
C) the value added to the organization and its employees
D) employee perceptions and attitudes towards safety

Question 20

What particular item from the list of general safety orientation items reflects a specific recommendation from the Englishtown Ferry case?

A) lockout procedures
B) use of personal protective equipment
C) emergency response procedures
D) first aid procedures

Question 21

Evaluation of procedural understanding provides evidence that trainees have acquired understanding in regards to what aspect of job-related knowledge or skills?

A) when to use new knowledge/skills
B) where to use new knowledge/skills
C) how to use new knowledge/skills
D) why they should use new knowledge/skills

Question 22

In addition to the hazard level of the workplace and the distance away from fixed medical services, what is the third factor that determines how many certified first aid providers should be on-site?

A) the number of shifts running every day
B) the number of workers on each shift
C) the proportion of younger to older workers
D) the number of past injuries and fatalities at this site

Question 23

What is the main reason for putting current workers through a train-the-trainer program, rather than hiring professional trainers?

A) other workers find them engaging
B) they are cheaper than professional trainers
C) they have experience-based knowledge
D) it helps to keep company procedures private

Question 24

Effective training is the first line of defense in protecting workers from workplace hazards.

Question 25

An organization's safety climate can signal the level of organizational support for safety-related training.

Question 26

It is better to train a large group of employees all at once to ensure everyone gets the same message.

Question 27

Listening to retired workers can be an effective part of a training program.

Question 28

Statistics show failure to provide periodic safety training may be a bigger problem than lack of safety training for new hires.

Question 29

Vulnerable workers, including less educated, low-wage earners, and non-union members, face greater barriers to OH&S training.

Question 30

The Passport to Safety program is just for younger workers.

Question 31

Self-reported measures of occupational events and injuries provide valid evaluation information.

Question 32

Which of the following sayings aligns with the defining characteristic of social learning theory?

A) monkey see, monkey do
B) practice makes perfect
C) nothing ventured, nothing gained
D) a happy worker is a productive worker

Question 33

Performance aids can help organizations deal with challenges associated with training those with lower literacy levels or who are less fluent in the primary language of instruction.

Question 34

In the Englishtown Ferry case, what basic learning principle from the behaviourist perspective was not followed, but, if it had been followed, might have helped to prevent this fatality?

A) stimulus variability
B) identical elements
C) general principles
D) motor control

Question 35

Workers should go to WHMIS training once they have had a chance to experience their new job for a few weeks.