Deck 1: The Changing Role of Managerial Accounting in a Dynamic Business Environment

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Question
The largest managerial accounting professional association in the U.S. is the Chartered Institute of Management Accountants.
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Question
All financial professionals, including managerial accountants, have an obligation to themselves, their colleagues, and their organizations to adhere to high standards of ethical conduct.
Question
The role of managerial accounting in organizations is the same as it has been over many years.
Question
Two things that all organizations have in common are a set of goals and information needed by managers.
Question
Controlling involves the coordination of daily business functions within an organization.
Question
Decision making requires managers to choose among the available alternatives.
Question
Line positions are indirectly involved in operational activities.
Question
The nature of managerial accounting reports is to focus on the enterprise in its entirety.
Question
Legitimate ethical issues rarely impact the managerial accountant.
Question
All companies define the value chain in the same way.
Question
A controller is normally involved with preparing financial statements.
Question
The CMA is a professional certification that managerial accountants can earn to validate their skills and the specialized knowledge that they possess.
Question
Measuring the performance of managers and subunits is not an objective of managerial accounting.
Question
The value chain is a managerial accounting tool that primarily assists in the valuation of assets.
Question
The treasurer typically is responsible for raising capital and safeguarding the organization's assets.
Question
In most situations, managerial accounting reports solve decision problems.
Question
The position of chief financial officer (CFO) is typically a staff position.
Question
Which of the following statements about managerial accountants is false?

A) Managerial accountants more and more are considered "business partners."
B) Managerial accountants often are part of cross-functional teams.
C) An increasing number of organizations are segregating managerial accountants in separate managerial-accounting departments.
D) In a number of companies, managerial accountants make significant business decisions and resolve operating problems.
E) The role of managerial accountants has changed considerably over the past decade.
Question
The balanced scorecard is an important managerial accounting tool for short-run competitiveness.
Question
Middle-level managers would likely be considered internal users of accounting information rather than external users.
Question
Managerial accounting:

A) is unregulated.
B) produces information that is useful only for manufacturing organizations.
C) is based exclusively on historical data.
D) is regulated by the Securities and Exchange Commission (SEC).
E) generally focuses on reporting information about the enterprise in its entirety rather than by subunits.
Question
Which of the following is not an action performed in combination with information to pursue the goals of managerial accounting?

A) Identify.
B) Measure.
C) Invent.
D) Interpret.
E) Analyze.
Question
All of the following entities would have a need for managerial accounting information except:

A) the state of Michigan.
B) an Internet provider
C) a retail clothing outlet
D) a bookkeeping service
E) None of these responses is correct, as all of these entities would use managerial accounting information.
Question
Because managerial accounting reports rarely solve decision problems, what function does a managerial accountant use to assist managers in understanding issues contained within the information produced?

A) Internal business solution function.
B) Learning and growth function.
C) Theoretical capacity function.
D) Customer function.
E) Attention directing function.
Question
Which of the following is correct regarding the changing role of managerial accounting?

A) The managerial accountant is crunching more numbers than ever before in leading-edge companies.
B) The managerial accountant has been transformed into a financial historian in progressive companies.
C) Managerial accountants are typically isolated in separate departments.
D) Forward-looking goals have transformed managerial accountants into business advisors
E) Managerial accountants rarely have the title of analyst or take on leadership roles.
Question
Which of the following would likely be considered an internal user of accounting information rather than an external user?

A) Stockholders.
B) Consumer groups.
C) Lenders.
D) Middle-level managers.
E) Government agencies.
Question
The day-to-day work of management teams will typically comprise all of the following activities except:

A) decision making.
B) planning.
C) cost minimizing.
D) directing operational activities.
E) controlling.
Question
Which of the following functions is best described as choosing among available alternatives?

A) Decision making.
B) Planning.
C) Directing operational activities.
D) Controlling.
E) Budgeting.
Question
Managerial accounting:

A) focuses only on historical data.
B) is governed by GAAP.
C) focuses primarily on the needs of personnel within the organization.
D) provides information for parties external to the organization.
E) focuses on financial statements and other financial reports.
Question
Managerial accounting activity comprises a set of tools, systems and perspectives that add value to an organization by supporting five major objectives. Which one of these is not a supporting objective?

A) Provide information for decision making and planning.
B) Assist managers in directing and controlling operational activities.
C) Motivate managers and other employees toward the organization's goals.
D) Assess an organization's competitive position and long-term managerial efforts .
E) Focus on activities that occur at the top level of the organization.
Question
Wembley Company has set various goals, and management is now taking appropriate action to ensure that the firm achieves these goals. One such action is to reduce outlays for overhead, which have exceeded budgeted amounts. Which of the following functions best describes this process?

A) Decision making.
B) Planning.
C) Coordinating.
D) Controlling.
E) Organizing.
Question
Employee empowerment involves encouraging and authorizing workers to take initiatives to:

A) improve operations.
B) reduce costs.
C) improve product quality.
D) improve customer service.
E) all of the answers are correct.
Question
The role of managerial accounting information in assisting management is a(n):

A) financial-directing role.
B) attention-directing role.
C) planning and controlling role.
D) organizational role.
E) problem-solving role.
Question
Which of the following perspectives is normally absent in a balanced scorecard?

A) Financial.
B) Customer.
C) Internal operations.
D) Learning and innovation/growth.
E) None of these.
Question
Which of the following managerial functions involves a detailed financial and operational description of anticipated operations?

A) Decision making.
B) Planning.
C) Directing operational activities.
D) Controlling.
E) Measuring.
Question
Which of the following involves the coordination of daily business functions within an organization?

A) Decision making.
B) Planning.
C) Directing operational activities.
D) Controlling.
E) Motivating.
Question
Which of the following business models considers financial, customer, internal operating, and other measures in the evaluation of performance?

A) Deterministic simulation.
B) Balanced scorecard.
C) Payoff matrix.
D) Decision tree.
E) Chart of operating performance (COP).
Question
The process of encouraging and authorizing workers to take appropriate initiatives to improve the overall firm is commonly known as:

A) planning and control.
B) employee empowerment.
C) personnel aggressiveness.
D) decision making.
E) problem recognition and solution.
Question
In pursuing its goals, an organization does all of the following except:

A) Acquire resources.
B) Hire personnel.
C) Engage in an organized set of activities.
D) Focus on reducing the budget.
E) Engage in management team activities to make the best use of resources and people.
Question
Which of the following is not an objective of managerial accounting?

A) Providing information for decision making and planning.
B) Assisting in directing and controlling operations.
C) Maximizing profits and minimizing costs.
D) Measuring the performance of managers and subunits.
E) Motivating managers toward the organization's goals.
Question
In order for a company to achieve a sustainable competitive advantage, it must:

A) perform one or more activities in the value chain at the same quality level as its competitors.
B) perform all activities in the value chain at the same quality level as its competitors.
C) perform its value chain activities at a higher quality level than one of its competitors.
D) perform at lower quality and higher cost than competitors.
E) two of the answers are correct.
Question
Managerial accountants:

A) often work with regulators like the SEC.
B) are responsible for issuing a company's annual financial statements.
C) are found primarily at lower levels of the organizational hierarchy.
D) are found primarily at higher levels of the organizational hierarchy.
E) often work on cross-functional teams and are located throughout an organization.
Question
All of the following are common reasons for forming cross-functional teams except:

A) to make decisions.
B) to engage in planning exercises.
C) to address operational problems from many perspectives.
D) to pull together individuals from a variety of specialties.
E) to minimize physical location requirements that a company occupies.
Question
Which of the following employees would be considered as holding a line position?

A) Townhouse Corporation's vice-president for government relations.
B) The controller of Margin Motors.
C) A secretary employed by Signal Communications.
D) The manager of food and beverage services at a theme park.
E) None of the answers is correct.
Question
A company's leading executive is:

A) chief financial officer (CFO).
B) treasurer.
C) vice-president of accounting.
D) internal auditor.
E) chief executive officer (CEO).
Question
Which of the following employees at Fresh Brew Co. would likely be considered as holding a staff position?

A) The company's chief operating officer (COO).
B) The manager of a store located in Kansas City, Missouri.
C) The company's manager of the Midwest division.
D) The company's president of products nationwide.
E) The company's lead, in-house attorney and the company's chief financial officer (CFO).
Question
A restaurant's value chain includes:

A) supplier development.
B) upstream contributors.
C) downstream contributors.
D) management of inventory
E) all of the answers.
Question
Which of the following characteristic(s) relate(s) more to managerial accounting than to financial accounting?

A) A focus on reporting to personnel within an organization.
B) A focus on reporting to external parties.
C) An area of accounting that is heavily regulated.
D) A focus on providing information that is relevant for planning, decision making, directing, and control.
E) A focus on reporting to personnel within an organization and a focus on providing information that is relevant for planning, decision making, directing, and control.
Question
Which of the following statements represents a similarity between financial and managerial accounting?

A) Both are useful in providing information for external users.
B) Both are governed by GAAP.
C) Both draw upon data from an organization's accounting system.
D) Both rely heavily on published financial statements.
E) Both are solely concerned with historical transactions.
Question
Financial accounting focuses primarily on reporting:

A) to parties outside of an organization.
B) to parties within an organization.
C) to an organization's board of directors.
D) to financial institutions.
E) for financial institutions.
Question
Which of the following employees at Clear Flights would not be considered as holding a line position?

A) Pilot.
B) Chief financial officer (CFO).
C) Flight attendant.
D) Ticket agent.
E) Baggage handler.
Question
Which of the preceding activities would likely not be considered part of Forte Clothing Company's value chain?

A) Designing a new product line.
B) Locating and then negotiating terms with a clothing manufacturer.
C) Marketing an existing product line.
D) Distributing goods from regional warehouses to local stores.
E) All of these activities would be an element in the company's value chain.
Question
Which of the following would not be part of a value chain for a fast food restaurant?

A) All of the answers are a part of the value chain.
B) Buying produce.
C) Mopping the floor.
D) Refilling the napkin dispensers.
E) Hiring new cooks.
Question
Which of the following is not a function of the treasurer?

A) Safeguarding assets.
B) Managing investments.
C) Preparing financial statements.
D) Being responsible for an entity's credit policy.
E) Raising capital.
Question
The chief managerial and financial accountant of an organization is the:

A) chief executive officer (CEO).
B) treasurer.
C) vice-president of accounting.
D) internal auditor.
E) chief financial officer (CFO).
Question
Strategic cost management is:

A) the process of determining cost drivers.
B) the recognition of the importance of cost relationships among the activities in the value chain.
C) the process of managing cost relationships to the firm's advantage.
D) cost-causing factors.
E) two of the answers are correct.
Question
Which of the following typically does not relate to the role of a controller?

A) A controller supervises the accounting department.
B) A controller safeguards an organization's assets.
C) A controller oversees the preparation of reports required by governmental authorities.
D) A controller normally assumes a narrow role within the organization, often preventing the individual's rise to top management ranks.
E) A controller safeguards an organization's assets and a controller normally assumes a narrow role within the organization, often preventing the individual's rise to top management ranks.
Question
In order for a company to achieve a sustainable competitive advantage, it must perform value chain activities:

A) at the same quality level as competitors, at the same cost.
B) at the same quality level as competitors, but at a lower cost.
C) at a higher quality level than competitors, at a higher cost.
D) at a higher quality level than competitors, but at no greater cost.
E) More than one answer choice is correct.
Question
Managers directly involved in the provision of goods and services are ____________.

A) staff positions.
B) line positions.
C) general counsel positions.
D) human resource positions.
E) None of these is correct.
Question
A controller is normally involved with:

A) preparing financial statements.
B) managing investments.
C) raising capital.
D) safeguarding assets.
E) managing the firm's credit policy.
Question
The upper limit on the production of goods and services if everything works perfectly is known as:

A) practical capacity.
B) theoretical capacity.
C) utilized capacity.
D) management capacity.
E) capacity maximization.
Question
Which of the following statements about the ethical climate of business is false?

A) Greedy corporate executives are, in part, to blame for the rash of corporate scandals that occurred not too long ago.
B) Unethical business behavior can have a negative impact on our economy.
C) The Sarbanes-Oxley Act strives to improve the overall quality of corporate reporting.
D) The Robinson-Patman Act strives to improve the overall quality of corporate reporting.
E) Corporate scandals have served as the accounting profession's wake-up call to pay increased attention to ethical issues in the conduct of business.
Question
The process of managing the various activities in the value chain, along with the associated costs, is commonly known as:

A) activity-based costing.
B) strategic cost management.
C) total quality management.
D) computer-integrated costing.
E) sound management practices (SMP).
Question
The largest professional association for management accountants in the U.S. is:

A) The American Institute of Certified Public Accountants.
B) The Institute of Management Accountants (IMA).
C) The Chartered Institute of Management Accountants.
D) The Financial Executives International (FEI).
E) The Association for Chartered Global Management Accountants.
Question
Consider the descriptors that follow.
1. Is heavily involved with the recordkeeping and reporting of assets, liabilities, and stockholders' equity.
2. Focuses on planning, decision making, directing, and control.
3. Is heavily regulated.
4. A field that is becoming more "cross-functional" in nature.
5. Much of the field is based on costs and benefits.
6. Is involved almost exclusively with past transactions and events.
7. Much of the information provided is directed toward stockholders, financial analysts, creditors, and other external parties.
8. Tends to focus more on subunits within an entity rather than the organization as a whole.
9. May become involved with measures of customer satisfaction, and the amount of actual cost incurred vs. budgeted targets.
Question
Which of the following is not an element of competency?

A) To develop appropriate knowledge about a particular subject.
B) To perform duties in accordance with relevant laws.
C) To perform duties in accordance with relevant technical standards.
D) To refrain from engaging in an activity that would discredit the accounting profession.
E) To prepare clear reports after an analysis of relevant and reliable information.
Question
Give examples of each of the four primary management activities in the context of a national pizza franchise.
Question
The capacity concept that allows for normal occurrences such as machine downtime and employee fatigue is known as:

A) practical capacity.
B) theoretical capacity.
C) utilized capacity.
D) management capacity.
E) capacity maximization.
Question
Given the following information, what is the total cost of unused capacity? Cost of material supplied is $3,200; Cost of material used is $3,000; Cost of material used per cake is $3; Cost of material supplied per cake is $3.20.

A) $0.20.
B) $200.
C) $2,000.
D) $1,000.
E) There is no unused capacity.
Question
Which of the following is not an ethical standard of managerial accounting?

A) Competence.
B) Confidentiality.
C) Efficiency.
D) Integrity.
E) Credibility.
Question
The value chain of a manufacturer would tend to include activities related to:

A) manufacturing.
B) research and development.
C) product design.
D) marketing.
E) all of the answers are correct.
Question
Which of the following can be linked to a wave of corporate scandals that took place not too long ago?

A) Greedy corporate executives.
B) Managers who made over-reaching business deals.
C) Lack of oversight by companies' audit boards and boards of directors.
D) Shoddy work by external auditors.
E) All of these.
Question
The primary design of the CPA designation is to:

A) focus on practices in accounting and finance within the company.
B) to ensure competence of managerial accountants throughout Europe.
C) to ensure higher wages for accountants within companies.
D) to increase membership by academics and senior financial executives.
E) assure the competence of those working outside companies and the reliability of public company reports.
Question
Given the following information, what is the cost of unused capacity? Cost of material supplied is $8,600; Cost of material used is $8,000; Cost of material used per shelf is $8; Cost of material supplied per shelf is $8.60.

A) $600.
B) $6,000.
C) $0.60.
D) $1,000.
E) There is no unused capacity.
Question
The cost of resources supplied but unused is known as:

A) practical capacity costs.
B) the cost of theoretical capacity.
C) the cost of unused capacity.
D) the cost of resources supplied.
E) capacity cost.
Question
Magnum Overnight operates an overnight package delivery service that competes with Federal Express and United Parcel Service (UPS). Top management is considering the use of a balanced scorecard to evaluate operations.
A. What is a balanced scorecard and other than customer-satisfaction measures, what are its typical key components?
B. List four customer-satisfaction measures that Magnum might use to evaluate performance.
Question
Assume that a managerial accountant regularly communicates with business associates to avoid conflicts of interest and advises relevant parties of potential conflicts. In so doing, the accountant will have applied the ethical standard of:

A) objectivity.
B) confidentiality.
C) integrity.
D) credibility.
E) unified behavior.
Question
Cost management systems tend to focus on an organization's:

A) machines.
B) employees.
C) activities.
D) customers.
E) rules and regulations.
Question
Which of the following acts strives to improve corporate governance and the quality of corporate accounting/reporting?

A) Robinson-Patman.
B) Taft-Hartley.
C) Sarbanes-Oxley.
D) Bush-Cheney.
E) Franks-Ashcroft.
Question
Chaos in corporate governance and accounting after the Enron scandal spawned Congressional legislation that resulted in the creation of:

A) The American Institute of Certified Public Accountants.
B) The Public Company Accounting Oversight Board
C) The Chartered Institute of Management Accountants.
D) The Financial Accounting Standards Board.
E) The Institute of Management Accountants.
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Deck 1: The Changing Role of Managerial Accounting in a Dynamic Business Environment
1
The largest managerial accounting professional association in the U.S. is the Chartered Institute of Management Accountants.
False
2
All financial professionals, including managerial accountants, have an obligation to themselves, their colleagues, and their organizations to adhere to high standards of ethical conduct.
True
3
The role of managerial accounting in organizations is the same as it has been over many years.
False
4
Two things that all organizations have in common are a set of goals and information needed by managers.
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5
Controlling involves the coordination of daily business functions within an organization.
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6
Decision making requires managers to choose among the available alternatives.
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7
Line positions are indirectly involved in operational activities.
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8
The nature of managerial accounting reports is to focus on the enterprise in its entirety.
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k this deck
9
Legitimate ethical issues rarely impact the managerial accountant.
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10
All companies define the value chain in the same way.
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11
A controller is normally involved with preparing financial statements.
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12
The CMA is a professional certification that managerial accountants can earn to validate their skills and the specialized knowledge that they possess.
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k this deck
13
Measuring the performance of managers and subunits is not an objective of managerial accounting.
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k this deck
14
The value chain is a managerial accounting tool that primarily assists in the valuation of assets.
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k this deck
15
The treasurer typically is responsible for raising capital and safeguarding the organization's assets.
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16
In most situations, managerial accounting reports solve decision problems.
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17
The position of chief financial officer (CFO) is typically a staff position.
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k this deck
18
Which of the following statements about managerial accountants is false?

A) Managerial accountants more and more are considered "business partners."
B) Managerial accountants often are part of cross-functional teams.
C) An increasing number of organizations are segregating managerial accountants in separate managerial-accounting departments.
D) In a number of companies, managerial accountants make significant business decisions and resolve operating problems.
E) The role of managerial accountants has changed considerably over the past decade.
Unlock Deck
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k this deck
19
The balanced scorecard is an important managerial accounting tool for short-run competitiveness.
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k this deck
20
Middle-level managers would likely be considered internal users of accounting information rather than external users.
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k this deck
21
Managerial accounting:

A) is unregulated.
B) produces information that is useful only for manufacturing organizations.
C) is based exclusively on historical data.
D) is regulated by the Securities and Exchange Commission (SEC).
E) generally focuses on reporting information about the enterprise in its entirety rather than by subunits.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following is not an action performed in combination with information to pursue the goals of managerial accounting?

A) Identify.
B) Measure.
C) Invent.
D) Interpret.
E) Analyze.
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k this deck
23
All of the following entities would have a need for managerial accounting information except:

A) the state of Michigan.
B) an Internet provider
C) a retail clothing outlet
D) a bookkeeping service
E) None of these responses is correct, as all of these entities would use managerial accounting information.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
24
Because managerial accounting reports rarely solve decision problems, what function does a managerial accountant use to assist managers in understanding issues contained within the information produced?

A) Internal business solution function.
B) Learning and growth function.
C) Theoretical capacity function.
D) Customer function.
E) Attention directing function.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
25
Which of the following is correct regarding the changing role of managerial accounting?

A) The managerial accountant is crunching more numbers than ever before in leading-edge companies.
B) The managerial accountant has been transformed into a financial historian in progressive companies.
C) Managerial accountants are typically isolated in separate departments.
D) Forward-looking goals have transformed managerial accountants into business advisors
E) Managerial accountants rarely have the title of analyst or take on leadership roles.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
26
Which of the following would likely be considered an internal user of accounting information rather than an external user?

A) Stockholders.
B) Consumer groups.
C) Lenders.
D) Middle-level managers.
E) Government agencies.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
27
The day-to-day work of management teams will typically comprise all of the following activities except:

A) decision making.
B) planning.
C) cost minimizing.
D) directing operational activities.
E) controlling.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
28
Which of the following functions is best described as choosing among available alternatives?

A) Decision making.
B) Planning.
C) Directing operational activities.
D) Controlling.
E) Budgeting.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
29
Managerial accounting:

A) focuses only on historical data.
B) is governed by GAAP.
C) focuses primarily on the needs of personnel within the organization.
D) provides information for parties external to the organization.
E) focuses on financial statements and other financial reports.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
30
Managerial accounting activity comprises a set of tools, systems and perspectives that add value to an organization by supporting five major objectives. Which one of these is not a supporting objective?

A) Provide information for decision making and planning.
B) Assist managers in directing and controlling operational activities.
C) Motivate managers and other employees toward the organization's goals.
D) Assess an organization's competitive position and long-term managerial efforts .
E) Focus on activities that occur at the top level of the organization.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
31
Wembley Company has set various goals, and management is now taking appropriate action to ensure that the firm achieves these goals. One such action is to reduce outlays for overhead, which have exceeded budgeted amounts. Which of the following functions best describes this process?

A) Decision making.
B) Planning.
C) Coordinating.
D) Controlling.
E) Organizing.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
32
Employee empowerment involves encouraging and authorizing workers to take initiatives to:

A) improve operations.
B) reduce costs.
C) improve product quality.
D) improve customer service.
E) all of the answers are correct.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
33
The role of managerial accounting information in assisting management is a(n):

A) financial-directing role.
B) attention-directing role.
C) planning and controlling role.
D) organizational role.
E) problem-solving role.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
34
Which of the following perspectives is normally absent in a balanced scorecard?

A) Financial.
B) Customer.
C) Internal operations.
D) Learning and innovation/growth.
E) None of these.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
35
Which of the following managerial functions involves a detailed financial and operational description of anticipated operations?

A) Decision making.
B) Planning.
C) Directing operational activities.
D) Controlling.
E) Measuring.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
36
Which of the following involves the coordination of daily business functions within an organization?

A) Decision making.
B) Planning.
C) Directing operational activities.
D) Controlling.
E) Motivating.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
37
Which of the following business models considers financial, customer, internal operating, and other measures in the evaluation of performance?

A) Deterministic simulation.
B) Balanced scorecard.
C) Payoff matrix.
D) Decision tree.
E) Chart of operating performance (COP).
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
38
The process of encouraging and authorizing workers to take appropriate initiatives to improve the overall firm is commonly known as:

A) planning and control.
B) employee empowerment.
C) personnel aggressiveness.
D) decision making.
E) problem recognition and solution.
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39
In pursuing its goals, an organization does all of the following except:

A) Acquire resources.
B) Hire personnel.
C) Engage in an organized set of activities.
D) Focus on reducing the budget.
E) Engage in management team activities to make the best use of resources and people.
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40
Which of the following is not an objective of managerial accounting?

A) Providing information for decision making and planning.
B) Assisting in directing and controlling operations.
C) Maximizing profits and minimizing costs.
D) Measuring the performance of managers and subunits.
E) Motivating managers toward the organization's goals.
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41
In order for a company to achieve a sustainable competitive advantage, it must:

A) perform one or more activities in the value chain at the same quality level as its competitors.
B) perform all activities in the value chain at the same quality level as its competitors.
C) perform its value chain activities at a higher quality level than one of its competitors.
D) perform at lower quality and higher cost than competitors.
E) two of the answers are correct.
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42
Managerial accountants:

A) often work with regulators like the SEC.
B) are responsible for issuing a company's annual financial statements.
C) are found primarily at lower levels of the organizational hierarchy.
D) are found primarily at higher levels of the organizational hierarchy.
E) often work on cross-functional teams and are located throughout an organization.
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43
All of the following are common reasons for forming cross-functional teams except:

A) to make decisions.
B) to engage in planning exercises.
C) to address operational problems from many perspectives.
D) to pull together individuals from a variety of specialties.
E) to minimize physical location requirements that a company occupies.
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44
Which of the following employees would be considered as holding a line position?

A) Townhouse Corporation's vice-president for government relations.
B) The controller of Margin Motors.
C) A secretary employed by Signal Communications.
D) The manager of food and beverage services at a theme park.
E) None of the answers is correct.
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45
A company's leading executive is:

A) chief financial officer (CFO).
B) treasurer.
C) vice-president of accounting.
D) internal auditor.
E) chief executive officer (CEO).
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46
Which of the following employees at Fresh Brew Co. would likely be considered as holding a staff position?

A) The company's chief operating officer (COO).
B) The manager of a store located in Kansas City, Missouri.
C) The company's manager of the Midwest division.
D) The company's president of products nationwide.
E) The company's lead, in-house attorney and the company's chief financial officer (CFO).
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47
A restaurant's value chain includes:

A) supplier development.
B) upstream contributors.
C) downstream contributors.
D) management of inventory
E) all of the answers.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
48
Which of the following characteristic(s) relate(s) more to managerial accounting than to financial accounting?

A) A focus on reporting to personnel within an organization.
B) A focus on reporting to external parties.
C) An area of accounting that is heavily regulated.
D) A focus on providing information that is relevant for planning, decision making, directing, and control.
E) A focus on reporting to personnel within an organization and a focus on providing information that is relevant for planning, decision making, directing, and control.
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49
Which of the following statements represents a similarity between financial and managerial accounting?

A) Both are useful in providing information for external users.
B) Both are governed by GAAP.
C) Both draw upon data from an organization's accounting system.
D) Both rely heavily on published financial statements.
E) Both are solely concerned with historical transactions.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
50
Financial accounting focuses primarily on reporting:

A) to parties outside of an organization.
B) to parties within an organization.
C) to an organization's board of directors.
D) to financial institutions.
E) for financial institutions.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
51
Which of the following employees at Clear Flights would not be considered as holding a line position?

A) Pilot.
B) Chief financial officer (CFO).
C) Flight attendant.
D) Ticket agent.
E) Baggage handler.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
52
Which of the preceding activities would likely not be considered part of Forte Clothing Company's value chain?

A) Designing a new product line.
B) Locating and then negotiating terms with a clothing manufacturer.
C) Marketing an existing product line.
D) Distributing goods from regional warehouses to local stores.
E) All of these activities would be an element in the company's value chain.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
53
Which of the following would not be part of a value chain for a fast food restaurant?

A) All of the answers are a part of the value chain.
B) Buying produce.
C) Mopping the floor.
D) Refilling the napkin dispensers.
E) Hiring new cooks.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
54
Which of the following is not a function of the treasurer?

A) Safeguarding assets.
B) Managing investments.
C) Preparing financial statements.
D) Being responsible for an entity's credit policy.
E) Raising capital.
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k this deck
55
The chief managerial and financial accountant of an organization is the:

A) chief executive officer (CEO).
B) treasurer.
C) vice-president of accounting.
D) internal auditor.
E) chief financial officer (CFO).
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Unlock for access to all 85 flashcards in this deck.
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56
Strategic cost management is:

A) the process of determining cost drivers.
B) the recognition of the importance of cost relationships among the activities in the value chain.
C) the process of managing cost relationships to the firm's advantage.
D) cost-causing factors.
E) two of the answers are correct.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
57
Which of the following typically does not relate to the role of a controller?

A) A controller supervises the accounting department.
B) A controller safeguards an organization's assets.
C) A controller oversees the preparation of reports required by governmental authorities.
D) A controller normally assumes a narrow role within the organization, often preventing the individual's rise to top management ranks.
E) A controller safeguards an organization's assets and a controller normally assumes a narrow role within the organization, often preventing the individual's rise to top management ranks.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
58
In order for a company to achieve a sustainable competitive advantage, it must perform value chain activities:

A) at the same quality level as competitors, at the same cost.
B) at the same quality level as competitors, but at a lower cost.
C) at a higher quality level than competitors, at a higher cost.
D) at a higher quality level than competitors, but at no greater cost.
E) More than one answer choice is correct.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
59
Managers directly involved in the provision of goods and services are ____________.

A) staff positions.
B) line positions.
C) general counsel positions.
D) human resource positions.
E) None of these is correct.
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Unlock Deck
k this deck
60
A controller is normally involved with:

A) preparing financial statements.
B) managing investments.
C) raising capital.
D) safeguarding assets.
E) managing the firm's credit policy.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
61
The upper limit on the production of goods and services if everything works perfectly is known as:

A) practical capacity.
B) theoretical capacity.
C) utilized capacity.
D) management capacity.
E) capacity maximization.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
62
Which of the following statements about the ethical climate of business is false?

A) Greedy corporate executives are, in part, to blame for the rash of corporate scandals that occurred not too long ago.
B) Unethical business behavior can have a negative impact on our economy.
C) The Sarbanes-Oxley Act strives to improve the overall quality of corporate reporting.
D) The Robinson-Patman Act strives to improve the overall quality of corporate reporting.
E) Corporate scandals have served as the accounting profession's wake-up call to pay increased attention to ethical issues in the conduct of business.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
63
The process of managing the various activities in the value chain, along with the associated costs, is commonly known as:

A) activity-based costing.
B) strategic cost management.
C) total quality management.
D) computer-integrated costing.
E) sound management practices (SMP).
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
64
The largest professional association for management accountants in the U.S. is:

A) The American Institute of Certified Public Accountants.
B) The Institute of Management Accountants (IMA).
C) The Chartered Institute of Management Accountants.
D) The Financial Executives International (FEI).
E) The Association for Chartered Global Management Accountants.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
65
Consider the descriptors that follow.
1. Is heavily involved with the recordkeeping and reporting of assets, liabilities, and stockholders' equity.
2. Focuses on planning, decision making, directing, and control.
3. Is heavily regulated.
4. A field that is becoming more "cross-functional" in nature.
5. Much of the field is based on costs and benefits.
6. Is involved almost exclusively with past transactions and events.
7. Much of the information provided is directed toward stockholders, financial analysts, creditors, and other external parties.
8. Tends to focus more on subunits within an entity rather than the organization as a whole.
9. May become involved with measures of customer satisfaction, and the amount of actual cost incurred vs. budgeted targets.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
66
Which of the following is not an element of competency?

A) To develop appropriate knowledge about a particular subject.
B) To perform duties in accordance with relevant laws.
C) To perform duties in accordance with relevant technical standards.
D) To refrain from engaging in an activity that would discredit the accounting profession.
E) To prepare clear reports after an analysis of relevant and reliable information.
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67
Give examples of each of the four primary management activities in the context of a national pizza franchise.
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68
The capacity concept that allows for normal occurrences such as machine downtime and employee fatigue is known as:

A) practical capacity.
B) theoretical capacity.
C) utilized capacity.
D) management capacity.
E) capacity maximization.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
69
Given the following information, what is the total cost of unused capacity? Cost of material supplied is $3,200; Cost of material used is $3,000; Cost of material used per cake is $3; Cost of material supplied per cake is $3.20.

A) $0.20.
B) $200.
C) $2,000.
D) $1,000.
E) There is no unused capacity.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
70
Which of the following is not an ethical standard of managerial accounting?

A) Competence.
B) Confidentiality.
C) Efficiency.
D) Integrity.
E) Credibility.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
71
The value chain of a manufacturer would tend to include activities related to:

A) manufacturing.
B) research and development.
C) product design.
D) marketing.
E) all of the answers are correct.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
72
Which of the following can be linked to a wave of corporate scandals that took place not too long ago?

A) Greedy corporate executives.
B) Managers who made over-reaching business deals.
C) Lack of oversight by companies' audit boards and boards of directors.
D) Shoddy work by external auditors.
E) All of these.
Unlock Deck
Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
73
The primary design of the CPA designation is to:

A) focus on practices in accounting and finance within the company.
B) to ensure competence of managerial accountants throughout Europe.
C) to ensure higher wages for accountants within companies.
D) to increase membership by academics and senior financial executives.
E) assure the competence of those working outside companies and the reliability of public company reports.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
74
Given the following information, what is the cost of unused capacity? Cost of material supplied is $8,600; Cost of material used is $8,000; Cost of material used per shelf is $8; Cost of material supplied per shelf is $8.60.

A) $600.
B) $6,000.
C) $0.60.
D) $1,000.
E) There is no unused capacity.
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Unlock for access to all 85 flashcards in this deck.
Unlock Deck
k this deck
75
The cost of resources supplied but unused is known as:

A) practical capacity costs.
B) the cost of theoretical capacity.
C) the cost of unused capacity.
D) the cost of resources supplied.
E) capacity cost.
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k this deck
76
Magnum Overnight operates an overnight package delivery service that competes with Federal Express and United Parcel Service (UPS). Top management is considering the use of a balanced scorecard to evaluate operations.
A. What is a balanced scorecard and other than customer-satisfaction measures, what are its typical key components?
B. List four customer-satisfaction measures that Magnum might use to evaluate performance.
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77
Assume that a managerial accountant regularly communicates with business associates to avoid conflicts of interest and advises relevant parties of potential conflicts. In so doing, the accountant will have applied the ethical standard of:

A) objectivity.
B) confidentiality.
C) integrity.
D) credibility.
E) unified behavior.
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k this deck
78
Cost management systems tend to focus on an organization's:

A) machines.
B) employees.
C) activities.
D) customers.
E) rules and regulations.
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Unlock Deck
k this deck
79
Which of the following acts strives to improve corporate governance and the quality of corporate accounting/reporting?

A) Robinson-Patman.
B) Taft-Hartley.
C) Sarbanes-Oxley.
D) Bush-Cheney.
E) Franks-Ashcroft.
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Unlock for access to all 85 flashcards in this deck.
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k this deck
80
Chaos in corporate governance and accounting after the Enron scandal spawned Congressional legislation that resulted in the creation of:

A) The American Institute of Certified Public Accountants.
B) The Public Company Accounting Oversight Board
C) The Chartered Institute of Management Accountants.
D) The Financial Accounting Standards Board.
E) The Institute of Management Accountants.
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Unlock Deck
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