Deck 10: Intellectual Property Rights and the Internet

Question 1

Which statement is true about using a collaborative approach to managing conflict?

A) It results in high satisfaction of relationships.
B) Participants experience fewer disputes.
C) Participants experience better long-term outcomes.
D) All of the options are correct.

Answer 1

D

Question 2

By using integrative agreements, partners are engaging in a collaborative approach that yields a win-win solution.

Answer 2

True

Question 3

In which type of avoidance do people communicate in a negative manner and then abandon the encounter?

A) Separation
B) Pseudo-conflict
C) Sniping
D) Accommodation

Answer 3

C

Question 4

Frank influences his partner, Alicia, and seems to always get her to comply with his needs and wishes. However, it seems she always has to accommodate to his needs. What short-term conflict resolution form is Frank demonstrating?

A) Separation
B) Domination
C) Compromise
D) Competition

Question 5

When you change relationship rules to prevent further disputes, you are

A) issuing sudden-death statements.
B) creating integrative agreements.
C) making structural improvements.
D) engaging in compromise.

Question 6

Most conflict occurs between people who do not know each other well.

Question 7

While newly married couple Tobias and Jason are having a terrible argument, Tobias exclaims, "I don't know why we even got married. We are too different! I'm moving out!" Tobias is demonstrating

A) a dirty secret.
B) sniping.
C) a sudden-death statement.
D) pseudo-conflict.

Question 8

Escalation is a key risk of engaging in competition as a strategy for managing conflict.

Question 9

Conflict that ends with domination is often referred to as a win-win solution.

Question 10

A spouse who says "I have never really loved you" is revealing a dirty secret.

Question 11

Conflict often does not involve our personal perceptions.

Question 12

Which of the following suggestions would a collectivist be wise to remember when attempting to resolve a conflict with an individualist?

A) Use direct language.
B) Focus on conflict, not personalities.
C) Be assertive.
D) All of the options are correct.

Question 13

Which would you NOT recommend to an individualist trying to manage a conflict with a collectivist?

A) Use a third-party mediator.
B) Help them save face.
C) Use indirect communication.
D) Manage conflicts when they arise.

Question 14

Gavin tries to manage a conflict with his girlfriend, Lara, using instant messaging. She writes nasty comments about him and then signs off before he can reply. What conflict approach is Lara using?

A) Sniping
B) Competition
C) Avoidance
D) Withdrawal

Question 15

Conflict happens only in troubled relationships and should be avoided.

Question 16

Which statement is TRUE about cumulative annoyance?

A) It is a possible consequence of avoidance.
B) It occurs when people fail to communicate.
C) It occurs when one abandons a conflict encounter.
D) All of the options are correct.

Question 17

Cumulative annoyance can result when relationship partners engage in avoidance as a conflict strategy.

Question 18

Which conflict conclusion occurs when one person gets his or her way by causing others to accommodate?

A) Domination
B) Separation
C) Compromise
D) Power

Question 19

Structural improvements occur

A) when two people reconcile after a conflict.
B) when one person gets his or her way.
C) when one party withdraws from the conflict encounter.
D) when people change relationship rules to prevent conflict.

Question 20

Power resides within individuals.

Question 21

In which approach to conflict do people ignore or communicate indirectly about a situation?

A) Avoidance
B) Competition
C) Separation
D) Accommodation

Question 22

An accumulation of grievances we have against our partner is called

A) cumulative annoyance.
B) kitchen sinking.
C) escalation.
D) dirty secrets.

Question 23

Which statement describes the relationship between power and conflict?

A) People without power are less likely to use accommodation.
B) People with power are less likely to use collaboration.
C) People with power can choose to use or not use accommodation.
D) People without power often use avoidance.

Question 24

Avoidance is the most frequently used approach to manage conflict.

Question 25

Making accusations that have little to do with a disagreement is called

A) escalation.
B) domination.
C) kitchen sinking.
D) pseudo-conflict.

Question 26

Makenzie and her boyfriend, Zachary, have a serious argument. She demands he delete her contact information, and he blocks her on his phone and social media. Which conflict ending is illustrated here?

A) Separation
B) Domination
C) Compromise
D) Avoidance

Question 27

Which of the following is NOT a true statement about conflict?

A) Most people blame themselves for conflict.
B) Most conflict occurs between those who know each other well.
C) Most conflict proceeds through several stages.
D) Most conflict occurs between family members and romantic partners.

Question 28

Pseudo-conflict occurs

A) when two people agree to disagree.
B) when two people misunderstand each another.
C) when a partner perceives a conflict where none really exists.
D) when partners understand each another but simply disagree.

Question 29

Accommodation as an approach to managing conflict occurs when one person refuses to give in to the needs or desires of their relational partner.

Question 30

Accommodation does not necessarily damage a relationship as long as

A) the person accommodating the other does not mind it.
B) the parties both accommodate one another from time to time.
C) the more powerful person is accommodating the less powerful person.
D) the power balance is equal between the parties involved.

Question 31

Pseudo-conflict is

A) an effective conflict-management strategy.
B) a mini-conflict.
C) the absence of conflict.
D) the source of misunderstandings.

Question 32

Separation is

A) a way for one party to get his or her way.
B) the result of a failure to compromise.
C) an effective method of dealing with conflict.
D) a conflict ending in which one party withdraws.

Question 33

Escalation is

A) a decrease in intensity of conflict.
B) one risk of using competition.
C) a result of terminating a relationship.
D) when people disclose hurtful feelings about their partner.

Question 34

Kitchen sinking is

A) holding a grudge against your relational partner.
B) dredging up past, unrelated problems.
C) an effective conflict-management strategy.
D) an authoritative use of power.

Question 35

Which of the following does NOT result from destructive messages?

A) Sniping
B) Sudden-death statements
C) Dirty secrets
D) Pseudo-conflict

Question 36

What conclusion to conflict occurs when people change their goals and actions to make them compatible?

A) Compromise
B) Collaboration
C) Accommodation
D) Structural improvements

Question 37

Conflicts are often just one event.

Question 38

If Marcie and Mark have a struggle where they believe their goals are incompatible, but in fact their goals are compatible, they are demonstrating

A) conflict.
B) escalation.
C) domination.
D) pseudo-conflict.

Question 39

Someone who suddenly declares that your relationship is over during a conflict is delivering a sudden-death statement.

Question 40

Power seems only to be present in our relationships in the workplace.

Question 41

Research on culture and conflict has found all of the following EXCEPT

A) Individualists seem to prefer collaboration more than collectivists.
B) Collaboration is the preferred conflict-management style for all cultures.
C) Collectivists seem to primarily use avoidance.
D) Collectivists view direct conflict styles as a personal attack.

Question 42

Collaborative conflict management includes all of the following EXCEPT

A) attacking the problem, not people.
B) focusing on common interests.
C) evaluating your solution.
D) engaging in pseudo-conflict.

Question 43

The communication process between people who perceive incompatible goals or interference in achieving their objectives is

A) avoidance.
B) conflict.
C) escalation.
D) sniping.

Question 44

Spontaneous declarations to end a relationship due to conflict are called

A) sudden-death statements.
B) attributional errors.
C) sniping.
D) dirty secrets.

Question 45

A dramatic rise in emotional intensity and increasingly unproductive communication is referred to as

A) cumulative annoyance.
B) pseudo-conflict.
C) escalation.
D) domination.

Question 46

The most constructive approach to managing conflict is

A) accommodation.
B) compromise.
C) collaboration.
D) competition.

Question 47

The generation of creative solutions enabling all sides to attain their desired goals is called a(n)

A) pseudo-conflict.
B) separation.
C) compromise.
D) integrative agreement.

Question 48

If the United States makes demands of Syria, which, in turn, makes its own demands of the United States, and both parties agree to make concessions while neither party gets exactly what they wanted, what conflict resolution is being realized?

A) Domination
B) Compromise
C) Competition
D) Accommodation

Question 49

When filing for divorce, Kendra's husband states, "Let''s try to figure out a plan so we can both end up happy and have joint custody of the kids." What conflict-management style is he attempting to use?

A) Collaboration
B) Competition
C) Accommodation
D) Withdrawal

Question 50

Competition as an approach to managing conflict occurs when people abandon their own goals and acquiesce to the desires of their relational partners.

Question 51

Stephen accuses his girlfriend of lying about where she goes on the weekends and texting other guys frequently. He says, "I should have known you'd be a bad girlfriend, since your last three boyfriends broke up with you." Stephen is engaging in

A) integrative agreement.
B) separation.
C) kitchen sinking.
D) escalation.

Question 52

Which statement regarding the relationships between culture and conflict is accurate?

A) Individualists and collectivists approach conflict differently.
B) Individualists prefer to use avoidance.
C) Collectivists prefer to use collaboration.
D) Collectivists prefer to keep conflict just between two people.

Question 53

Conflict begins with communication.

Question 54

People from collectivistic cultures avoid direct confrontation and discussion of conflict.

Question 55

In which approach to conflict do people abandon their own goals and acquiesce to the desires of another person?

A) Avoidance
B) Accommodation
C) Separation
D) Compromise

Question 56

Which of these refers to sudden termination of communication contact?

A) Avoidance
B) Separation
C) Sniping
D) Pseudo-conflict

Question 57

Pseudo-conflict occurs when partners perceive a conflict exists when in fact it doesn't.

Question 58

If a member of your group is more focused on their own goals than on the group's needs, which approach to conflict is that member is demonstrating?

A) Accommodation
B) Competition
C) Avoidance
D) Compromise

Question 59

Conflict can be described by the following characteristics EXCEPT

A) a clash between goals.
B) it occurs over time.
C) it proceeds through stages.
D) it is grounded in actuality not perception.

Question 60

While attending a movie, you are disturbed by a child behind you who talks incessantly while repeatedly kicking the back of your seat. You respond by occasionally turning around and fidgeting in your seat. What type of conflict-management style are you exhibiting?

A) Competition
B) Accommodation
C) Avoidance
D) Withdrawal

Question 61

Identify three barriers to managing conflict.

Question 62

Explain two dangers of using an avoidance approach to managing conflict.

Question 63

Identify five conflict endings.

Question 64

Integrative agreements occur

A) when two people develop a creative solution to solve their problem.
B) when one party withdraws from the conflict encounter.
C) when people manage emotion and use collaboration to manage conflict.
D) when one person uses accommodation while the other gets his or her way.

Question 65

Define conflict.

Question 66

What is a primary concern with relying upon compromise to manage conflict?

Question 67

What are five endings or outcomes of conflict?

Question 68

For those in power, competition is often used to manage conflict.

Question 69

Define pseudo-conflict.

Question 70

If your supervisor asks you to work late and you agree even though you had a movie date scheduled, what conflict-management style are you using?

A) Competition
B) Accommodation
C) Avoidance
D) Withdrawal

Question 71

If Kevin and CJ deal with conflict by aggressively challenging one another, what style of conflict management are they using?

A) Sniping
B) Competition
C) Avoidance
D) Withdrawal

Question 72

When Rob sat down with Pat to discuss their relational separation, Pat began by bringing up old issues and problems that had long since been addressed. Pat is engaging in

A) sniping.
B) escalation.
C) dirty secrets.
D) kitchen sinking.

Question 73

Which is defined as the ability to influence or control resources, people, or events?

A) Competition
B) Escalation
C) Conflict
D) Power

Question 74

In which approach to conflict do people confront others and pursue their own goals while excluding others?

A) Destructive messages
B) Competition
C) Cumulative annoyance
D) Pseudo-conflict

Question 75

Why should you try to meet face-to-face rather than through mediated channels when collaborating?

Question 76

How can structural improvements be used to manage conflict in our personal relationships?

Question 77

Which statement is true regarding compromise?

A) It is often the result of collaboration.
B) It works best when there is an imbalance of power.
C) It is the conflict conclusion least likely to lead to resentment.
D) It is the most constructive approach for managing conflict.

Question 78

Honest messages hidden to protect a partner's feelings are

A) destructive messages.
B) dirty secrets.
C) sniping.
D) sudden-death statements.

Question 79

What is the relationship between escalation and the use of competition?

Question 80

Collaboration is considered to be the most constructive approach for managing conflict.