Deck 15: Ethics in the Workplace

Question 1

A common defense mechanism that people use to see themselves positively is rationalizing their behavior.

Answer 1

True

Question 2

A person writing a personal code of ethics might consider all of the following except

A) expectations of friends and family.
B) personal core values.
C) personal passions in life.
D) Life lessons an individual has learned.

Answer 2

A

Question 3

Writers of a corporate code of ethics might consider all of the following except

A) the company's values.
B) their personal preferences.
C) typical ethical conflicts that occur in the company.
D) the way the company wants to treat its employees and customers/clients.

Answer 3

B

Question 4

No laws are on the books to protect whistle-blowers.

Question 5

People's ethics come from

A) their culture.
B) their family.
C) their religion.
D) all of the above.

Question 6

Which of the following might a person consider when making a decision about the "right" thing to do?

A) whether this person's actions are just and fair
B) whether this person will suffer as a result of the decision
C) whether there is an obvious solution
D) none of the above

Question 7

Another term for ethics is values.

Question 8

When facing an ethical dilemma, a person might consider answers to all of the following except

A) whether the actions would be legal.
B) whether there is an obvious solution.
C) who might find out if the person makes the "wrong" decision.
D) what main conflict the person is feeling.

Question 9

By acting ethically, a person

A) is never tempted to do wrong.
B) has a clear conscience and peace of mind.
C) deserves attention from others.
D) all of the above.

Question 10

Legal and ethical are synonymous terms.

Question 11

To encourage their employees to act ethically, companies should create a climate of integrity, respect for others, and fair-mindedness.

Question 12

A corporate code of ethics should be enforceable and include penalties.

Question 13

Illegal activities are more likely to take place in smaller companies than in larger companies.

Question 14

What was Johnson & Johnson's response when, in 1986, someone tampered with a bottle of its popular product Tylenol?

A) The company removed Tylenol from stores.
B) The company produced a tamper-proof cap.
C) both a and b
D) neither a nor b

Question 15

Which of the following is not a defense mechanism used by people who do not want to acknowledge that they are behaving badly.

A) acceptance
B) denial
C) a false sense of security
D) revenge

Question 16

What is an example of emerging technology that could be associated with ethical issues?

A) GPS
B) robots
C) smartphones
D) all of the above

Question 17

A corporate code of ethics is most likely to be written by one person (for example, someone in Human Resources).

Question 18

Whistle-blowing can be risky, requiring courage and conviction on the part of the whistle-blower.

Question 19

Employees who see their leaders as moral

A) feel less valued.
B) are less than satisfied with their company.
C) feel less pressure to compromise their ethical standards.
D) all of the above.

Question 20

Besides affecting the individual, a person's unethical behavior can also affect family and other members of society.

Question 21

Values help people set _____, or rules, to guide their behavior.

Question 22

In a(n) _____, an individual pledges to make responsible and moral decisions.

Question 23

Honesty, justice, and hard work are examples of _____, which are ideals that determine how a person acts.

Question 24

According to a 2007 survey conducted by the Ethics Resource Center, more than _____ percent of the employees contacted said that they had seen a person involved in some kind of ethical violation.

Question 25

One type of emerging technology is electronic surveillance, which raises ethical issues regarding _____.