Deck 5: The Process of Generalist Practice

Question 1

The ______ stage of an intervention specifies what should be done.

A) Planning
B) Assessment
C) Evaluation
D) Engagement

Answer 1

A

Question 2

______ practice is the application of an eclectic knowledge base, professional values, and a wide range of skills to target any size system for change.

A) Generalist
B) Geriatric
C) Generic
D) Gastronomic

Answer 2

A

Question 3

The Triple A approach to critical thinking is:

A) Apprehend, Accept, Administer
B) Agree, Assert, Accept
C) Ask, Assess, Assert
D) Acclaim, Accept, Absolve

Answer 3

C

Question 4

Another term that generalist practitioners often use instead of the planned-change process is:

A) Suggested path
B) Problem solving
C) Situational assessment
D) Crisis contemplation

Question 5

On behalf of a specific client, the _____ coordinates needed services provided by any number of agencies, organizations, or facilities.

A) Mediator
B) Facilitator
C) Advocate
D) Case manager

Question 6

The _____ stage of the planned-change process involves determining whether a given change effort was worthwhile.

A) Planning
B) Assessment
C) Evaluation
D) Implementation

Question 7

_____ involves enhancing workers' positive feelings toward another person by promoting a sense of comfort and well-being in that person.

A) Empathy
B) Genuineness
C) Warmth

Question 8

The _____ identifies and convenes community people and resources to identify unmet community needs and effect changes for the better in their community.

A) Facilitator
B) Educator
C) Mediator
D) Mobilizer

Question 9

The ______ provides guidance to clients and assists them in a planned change or problem-solving process.

A) Educator
B) Counselor
C) Mediator
D) Case manager

Question 10

The _____ guides a group experience.

A) Facilitator
B) Educator
C) Advocate
D) Educator

Question 11

All of the following dimensions of professionalism were described in the text except:

A) When primary job responsibilities involve administrative capacities instead of direct work with clients, it is not always possible for social workers to maintain a generalist perspective
B) Practitioners should advocate for client access to the services of social work
C) Social workers should practice personal reflection and self-correction to assure continual professional development
D) Social workers should demonstrate professional demeanor in behavior, appearance and communication

Question 12

_____ means that workers continue to be themselves while working to accomplish goals in their professional role.

A) Empathy
B) Genuineness
C) Warmth

Question 13

The text explained all of these fallacies that can trick people into false beliefs except:

A) Being vague
B) Relying on case examples
C) Being biased or unobjective
D) Relying on evidence-based practice

Question 14

The _____ resolves arguments or disagreements among micro, mezzo, or macro systems in conflict.

A) Facilitator
B) Advocate
C) Mediator
D) Educator

Question 15

In the definition of generalist practice, the term ______ refers to selecting what appears to be best in various doctrines, methods, or styles.

A) Esoteric
B) Eclectic
C) Eccentric
D) Essential

Question 16

_____ refers to discrimination based on preconceived notions about older people, regardless of their individual qualities and capabilities.

A) Geriatricism
B) Geezerism
C) Elder abuse
D) Ageism

Question 17

The ______ stage of the planned-change process is the investigation and determination of variables affecting an identified problem or issue as viewed from micro, mezzo, or macro perspectives.

A) Planning
B) Assessment
C) Evaluation
D) Implementation

Question 18

The _____ speaks out on the behalf of clients to promote fair and equitable treatment or gain needed resources.

A) Educator
B) Facilitator
C) Advocate
D) Mediator

Question 19

_____ involves not only being in tune with how clients feel but also conveying to them that workers understand how they feel.

A) Empathy
B) Genuineness
C) Warmth

Question 20

The _____ stage of the planned-change process is the initial period when practitioners orient themselves to the problem and begin to establish communication and a relationship with others also addressing the problem.

A) Planning
B) Assessment
C) Evaluation
D) Engagement

Question 21

The Triple-A approach to critical thinking refers to ask, assess, and assert.

Question 22

A mobilizer is one who identifies and convenes community members and resources to identify unmet community needs and effect changes for the better in their community.

Question 23

The application of an eclectic knowledge base, professional values, and a wide range of skills to target any size system for change is called generic practice.

Question 24

An advocate is one who resolves arguments or disagreements among micro, mezzo, or macro systems in conflict.

Question 25

Supervision is the act of seeking help from someone with expertise in a subject to devise a plan or solve a problem.

Question 26

Diversity is one of the curriculum content areas in social work.

Question 27

All of the following are true except:

A) First Nations clients may manifest a more indirect communication style than North Americans
B) Japanese people may nod their heads simply to indicate they are paying close attention, not necessarily that they agree
C) In Japan, smiling may indicate discomfort or nervousness
D) People from the Middle East prefer a greater conversational distance than do North Americans

Question 28

A negotiator is one who provides guidance to clients and assists them in a planned-change or problem-solving process.

Question 29

Abraham is a social worker at Sasquatch County Social Services. He has noticed that some of his clients are having trouble getting to their physical therapy because they don't have van access. Abraham petitions before the County Board for Sasquatch County to purchase a van for the county residents with physical disabilities. This would be considered _____ level intervention.

A) Macro
B) Mezzo
C) Micro

Question 30

A facilitator is one who steps forward and speaks out on the behalf of clients in order to promote fair and equitable treatment or gain needed resources.

Question 31

Generalist practice requires the assumption of a wide range of professional roles.

Question 32

An example of a _____ termination is if a worker might leave the agency, or a client might leave an institution for some reason or lose eligibility to receive services.

A) Forced
B) Unplanned
C) Natural
D) Planned

Question 33

Which of the following is true about cultural differences in nonverbal and verbal communication:

A) African Americans may maintain eye contact more when listening and slightly less when talking
B) Koreans consider it inappropriate to casually smile at strangers
C) Many Latin people often prefer greater distance than North Americans when talking

Question 34

Empathy involves not only being in tune with how clients feel but also conveying to them that workers understand how they feel.

Question 35

You can slip into the fallacy trap if you believe that if it's written down, it must be right.

Question 36

A traditional social work assessment model for an individual seeking mental health services involves all of the following dimensions except:

A) Problem history
B) Personal history
C) Summary of resources
D) Summary and treatment recommendations

Question 37

Genuineness involves enhancing workers' positive feelings toward another person by promoting a sense of comfort and well-being in that person.

Question 38

Engagement is the initial period when practitioners orient themselves to the problem at hand and begin to establish communication and a relationship with others also addressing the problem.

Question 39

Problem solving is the term preferred over planned-change process for intervention.

Question 40

Juanita receives a new case referral, Jacinta, a 5-year-old girl who has severe speech and behavioral problems. Jacinta requires speech and behavioral assessments to determine a treatment plan. This is considered a mezzo-level intervention.

Question 41

The implementation stage of the planned-change approach to intervention is the process whereby client and worker follow their plan to achieve their goals.

Question 42

North Americans prefer an even greater conversational distance than do the English.

Question 43

Micro-level intervention investigates and promotes changes in the broader environment.

Question 44

The planning stage of the planned-change process is the investigation and determination of variables affecting an identified problem or issue as viewed from micro, mezzo, or macro perspectives.

Question 45

What is the Triple A approach to critical thinking?

Question 46

"Working with the neighborhood group improved community conditions." Using critical thinking, what questions need to be asked to prove this statement is accurate?

Question 47

Explain evidence-based practice. Why is this so important in social work?

Question 48

List, in order, the steps of the planned-change process in generalist social work practice.

Question 49

African Americans often show a pattern of greater eye contact when listening than when speaking.

Question 50

Japanese people may nod their heads to indicate they are paying close attention; however, this behavior has nothing to do with agreement.

Question 51

Define warmth, empathy, and genuineness.

Question 52

Compare and contrast the terms "planned change" and "problem solving."

Question 53

Cite the four dimensions of professionalism that were discussed in the text.

Question 54

List six of the eight curriculum content areas of social work education.

Question 55

The assessment stage of the planned change approach is the process of determining whether a given change effort was worthwhile.

Question 56

Among some Native American and Hispanic groups, eye contact by the young is a sign of disrespect.

Question 57

You are a social worker at Community Counseling Center. A couple comes to you for help in their marital relationship. List possible aspects for intervention at the micro, mezzo, and macro levels.

Question 58

Define generalist practice.

Question 59

An example of a forced termination would be if a worker leaves an agency before client goals have been achieved.

Question 60

A traditional assessment stresses a summary of resources, options, possibilities, exceptions, and solutions.

Question 61

Explain specific differences in eye contact with various cultures.

Question 62

Define sustainability. How can you incorporate this concept at the micro and macro levels?

Question 63

Write a strengths-based assessment for a client. You can create your own client and the reason he or she has come to you. Include micro, mezzo, and macro aspects in your assessment.

Question 64

Provide an example of an intervention involving a community or organization on behalf of macro client systems. Include the steps you would take to make the intervention successful.

Question 65

Explain how space and distance varies with separate cultures. Provide specific examples.