Deck 14: E-Commerce and E-Business

Question 1

Which of the following is NOT a direct advantage for the consumer from e-commerce?

A)Access to a broader market
B)More shopping convenience
C)Reduced order-processing cost
D)Information sharing with the company

Answer 1

C

Question 2

The internal processes of e-business do NOT include:

A)Access to per
B)Access to fringe benefit information
C)On-line sales to customers
D)Travel and expense reporting

Answer 2

C

Question 3

Which of the following is not an example of a software system that supports e-business and e-commerce?

A)ERP
B)CRM
C)SCM
D)AFB

Answer 3

D

Question 4

E-commerce is:

A)Business-to-business electronic trading and process integration
B)Electronically enabled transactions between a business and its vendors
C)Electronic recording and control of internal processes
D)Electronically enabled transactions between a business and its customers

Question 5

Each of the following represents a characteristic of B2B commerce EXCEPT:

A)Electronic data interchange
B)Electronic retailing
C)Data exchanges
D)Preexisting business relationships

Question 6

A company's computer network uses web servers, HTML, and XML to serve various user groups.Which type of network best serves employees and which best serves suppliers?

A)Employees are served best by intranet, suppliers by the extranet.
B)Employees are served best by intranet, suppliers by the internet.
C)Employees are served best by internet, suppliers by the extranet.
D)Employees are served best by internet, suppliers by the internet.

Question 7

Which of the following statements best describes e-business?

A)E-business includes the sale of raw materials between companies and using the Internet as an electronic network.Sales will usually be smaller dollar amounts with many sales.It is a broader concept than e-commerce.
B)E-business includes using the Internet as an electronic network.Sales will usually be smaller dollar amounts with many sales.It is a broader concept than e-commerce.
C)E-business includes the sale of raw materials between companies.Sales will usually be smaller dollar amounts with many sales.It is a broader concept than e-commerce.
D)E-business includes the sale of raw materials between companies and using the Internet as an electronic network.It is a broader concept than e-commerce.

Question 8

Intranets are used for each of the following EXCEPT:

A)Communication and collaboration
B)Business operations and managerial monitoring
C)Web publishing
D)Customer self-service

Question 9

When a company has an e-business transaction with a supplier, it could be using which of the following?

A)The Internet
B)An intranet
C)An extranet
D)Either the Internet or an extranet

Question 10

When there is no necessity for a preexisting relationship between buyer and seller, that transaction is more likely to be classified as:

A)B2B
B)B2C
C)B2E
D)Either B2B or B2C

Question 11

The type of organization that serves as the main trunk line of the Internet is called a:

A)Local ISP
B)Regional ISP
C)Global ISP
D)Backbone provider

Question 12

An electronic hardware device that is located at the gateway between two or more networks is a(n):

A)Packet switch
B)URL
C)Router
D)Protocol

Question 13

An extensible markup language designed specifically for financial reporting is:

A)Internet DI
B)XML
C)XBRL
D)XFRL

Question 14

Before forwarding customer data, an organization should receive explicit or implicit consent of the customer.This describes which of the AICPA Trust Services Principles online privacy practices?

A)Consent
B)Use and retention
C)Access
D)Onward transfer and disclosure

Question 15

E-commerce:

A)Sales will usually be large dollar amounts with only a few items are
B)Is the sale of goods or services from a business to retailers
C)Is the sale of goods or services to an end-user consumer
D)Both A and B are correct answers

Question 16

Which of the following statements is true?

A)E-business is a subset of e-commerce.
B)E-commerce is a subset of e-business.
C)E-business and e-commerce are exactly the same thing.
D)E-business and e-commerce are not related.

Question 17

Which of the following processes within a supply chain can benefit from IT enablement?

A)All processes throughout the supply chain
B)Only internal processes within the supply chain
C)Only external processes within the supply chain
D)Exchange processes between a company and its suppliers

Question 18

Each of the following represents an application of B2C commerce EXCEPT:

A)
B)Electronic retailing
C)Data exchanges
D)Stock trading

Question 19

Which of the following IT controls would NOT be important in an extranet?

A)Encryption
B)Password
C)Antivirus
D)Penetration testing
E)All of the above are important IT controls.

Question 20

Which of the following statements best describes e-business?

A)E-business is a narrower concept than e-commerce.
B)E-business services the customers and the vendors and is electronic recording and control of internal processes.
C)E-business services the customers and the vendors, is electronic recording and control of internal processes, and uses electronic means to enhance business processes.
D)E-business is a narrower concept than e-commerce, services the customers and the vendors, is electronic recording and control of internal processes, and uses electronic means to enhance business processes.

Question 21

A protocol is required so that:

A)Computers from the same manufacturer can communicate with each other.
B)Computers from different manufacturers can communicate with each other.
C)Communications within the network can be routed properly.
D)The above answers are all correct.

Question 22

The speed of the U.S.Internet backbone is _______ bytes per second.

A)1 billion
B)100 billion
C)1 trillion
D)100 trillion

Question 23

Protocols can be considered:

A)A proprietary language to a specific computer manufacturer
B)A language native to the network
C)Unnecessary if the computer is communicating on a LAN
D)Unnecessary if the computer is using packet switching and routers

Question 24

Packet switching is a method of:

A)Turning routers off and on to send messages between computers
B)Dividing large messages into bundles for transmission over a network
C)I
D)Keeping all as

Question 25

A web server is:

A)Always located at national backbone provider levels
B)Always located at regional ISP provider levels
C)A computer and hard drive space that stores web pages and data
D)Always the access between the national backbone provider and the backbone

Question 26

During the 1970s and 1980s, the ARPANET was:

A)Restricted to universities, libraries, research organizations, and commercial carrier access
B)Was designed in the 1990s to augment the growing Internet and intranet systems
C)Does not require the use of protocols such as TCP/IP because of the limited access
D)Restricted to universities, libraries, and research organizations

Question 27

A router:

A)Is a
B)Is hardware that connects two or more networks
C)Must receive its instructions from the user manually
D)Both B and C are correct.

Question 28

The network lines that are used to connect regional ISPs to the backbone are usually:

A)T3 Lines
B)T1 Lines
C)LAN Lines
D)NAPs

Question 29

A backbone provider is an organization that provides:

A)Direct Internet access to the end users
B)Regional ISPs direct access to the Internet
C)High-speed access to local ISP users
D)High-speed access to regional ISP users

Question 30

The transmission of packets:

A)Must be determined by the sender manually
B)Must be accomplished via the same network path
C)Allows great versatility in the transmission of data
D)Has diminished because of advances in connectivity

Question 31

The proper sequence of Internet connectivity between users is:

A)Regional ISP to national backbone provider to regional ISP
B)Local ISP to national backbone provider to network access point to national backbone provider to local ISP
C)Regional ISP to national network access points to regional ISP
D)Local ISP to regional ISP to national backbone provider to network access points to national backbone provider to regional ISP to local ISP

Question 32

TCP/IP is:

A)Trunk controlling protocol/intranet protocol
B)Transmission control protocol/intranet protocol
C)Trunk controlling protocol/Internet protocol
D)Transmission control protocol/Internet protocol

Question 33

The Internet backbone is the network between:

A)The local ISP and the regional ISP
B)The regional ISP and the local ISP
C)The local ISP and the national backbone provider
D)National backbone providers

Question 34

The Internet:

A)Is a series of LANs connected together to increase their local capability
B)Is a series of networks connected to provide a global connectivity
C)Is generally restricted to universities, libraries, and research organizations
D)Comes from the concept of international networks

Question 35

The Internet:

A)Utilizes LANs as a backbone to increase connectivity
B)Is a system of unconnected networks
C)Utilizes the World Wide Web as a backbone
D)Is not compatible with graphic user interface tools

Question 36

Regional ISPs:

A)Connect directly to the Internet backbone through network access points
B)Connect to the Internet backbone through local ISPs utilizing network access points
C)Provide the connection between local ISPs and national backbone providers
D)Provide end users direct connects to the Internet backbone through network access points

Question 37

Which of the following connects individual users to the Internet using dial-up modems, digital subscriber lines, or cable TV lines?

A)Regional ISPs
B)Local ISPs
C)Internet backbone
D)Internet browser

Question 38

The proper actions and capabilities is:

A)Packet switching bundles small messages into large messages for transmission while routers determine the best path through the network.
B)Packet switching replaces the need for routers to determine the best path for the message through the network.
C)Packet switching and routers both bundle small messages into large messages for transmission.
D)Packet switching divides large messages into small bundles for transmission while routers determine the best path through the network.

Question 39

The original purpose of ARPANET was to share military research data among four universities.Which of the following was not one of the four universities?

A)MIT
B)UCLA
C)UC Santa Barbara
D)University of Utah

Question 40

The transmission of packets:

A)Are usually sent in sequential order
B)Must be received in sequential order
C)Must follow the same network pat
D)Will bundle small messages into larger bundles for transmission.

Question 41

Select the correct statement from the following.

A)B2C and B2B are both considered e-commerce
B)B2C is considered e-commerce while B2B is considered e-business
C)B2B is considered e-commerce while B2C is considered e-business
D)B2C and B2B are both considered e-business

Question 42

The common element in B2B and B2C is:

A)Both require a physical selling point.
B)A downloadable product
C)Both require access to the business's website.
D)Both require SSL (secure

Question 43

An example of a domain name is:

A)jhs-email.com
B)[e-mail]
C)http://www.cjb.org
D)All of the above are examples of domain names

Question 44

The suffix of the domain name will identify the type of organization that owns the rights to that domain.Which of the following is a correct example of the suffix and related organization type?

A).gov = governmental organization or unit
B).net = television network
C).com = community
D).org = organization

Question 45

The ways to determine a secure sockets layering connection is:

A)The 's' at the end of "www"
B)The 's' at the end of "http"
C)The padlock on the lower bar of most web browsers
D)Both the 's' at the end of "http" and the padlock on the lower bar of most web browsers

Question 46

Which of the following function to store, index, and provide the IP address for each domain name?

A)Domain name servers
B)IP protocols
C)Domain protocols
D)Domain name databases

Question 47

HTML allows:

A)User-level computers to connect to the Internet through an ISP
B)User-level computers a way to display information the way it was intended to be displayed
C)Local and regional ISPs to interact with national backbone providers
D)National backbone providers to exchange information about trunk traffic

Question 48

Select the true statement from the following.

A)URL stands for uniform real-time locator while http stands for hypertext transmission protocol.
B)URL stands for uniform re
C)URL stands for uniform re
D)URL stands for uniform real-time location, while http stands for hypertext transmission protocol.

Question 49

SSL, or secure sockets layering:

A)Reduces the frequency of Internet connection disconnects
B)Ensures that TCP/IP is correctly configured for Internet browsing
C)Is an encryption system in which the web server and the user's browser exchange data in encrypted form
D)Is an encryption system which eliminates the probably of improper use of transmitted data

Question 50

Advantages of e-commerce include all EXCEPT:

A)A narrower market for goods and services
B)Increased access to information
C)The lack of geographic constraints
D)All of the answers are advantages of e-commerce.

Question 51

HTTP stands for:

A)Hypertext transmission protocol
B)Hypertransmission terminal protocol
C)Hypertext terminal protocol
D)Hypertext translation protocol

Question 52

HTML is:

A)A language which allows computers to connect to the Internet and WWW
B)A protocol language allowing user level computers to connect to local ISPs
C)A language utilized to present website words, data, and pictures
D)Used for information sharing between the Internet and WWW

Question 53

An example of a URL is:

A)[e-mail]
B)http://www.cjb.org
C)jhs-email.com
D)All of the above are examples of URLs.

Question 54

A URL is converted to an IP by:

A)TCP/IP capabilities of the user level computer
B)A DNS accessed when the browser sends the command
C)The local ISP provider
D)The national backbone provider

Question 55

When a valid URL is entered into your web browser:

A)Your computer will send a network access protocol (NAP) command to your network server.
B)Your computer will send an http command to a web server, directing the server to find and transmit the web page requested.
C)Your command will be translated into TCP/IP and sent directly to a national backbone provider.
D)Your computer will directly access the Internet and WWW in its search for the information.

Question 56

This type of address is the unique information that allows a specific website or server to be located:

A)URL
B)DNS
C)IP
D)HTML

Question 57

Which of the following is an example of a B2B transaction?

A)A student buying a book on Amazon.com
B)A per
C)McDonalds placing an order for more hamburger rolls through their company computer
D)Buying a laptop at Dell.com and picking it up at the local retail store

Question 58

What does IP stand for?

A)Internet process
B)Internal protocol
C)Internet protocol
D)Internal process

Question 59

The unique name that identifies the internet site is referred to as:

A)URL
B)HTTP
C)Domain name
D)HTML

Question 60

The current standard HTML 5 has the following benefits over previous versions:

A)Allows a much richer use of video and audio
B)Improved connectivity
C)Better security
D)Provides both better security and a much richer use of video and audio

Question 61

The AICPA's Trust Services Criteria practice that states the organization should ask about the collection, retention, and of the use is under the title of:

A)Use and retention
B)Access
C)Choice and consent
D)Disclosure to third parties

Question 62

The AICPA's Trust Services Criteria practice that states a company should have policies and practices to maintain the privacy of customer data is under the title of:

A)Choice and consent
B)Collection
C)Use and retention
D)Notice

Question 63

The AICPA's Trust Services Criteria practice that states that only the data that is necessary for the purpose of conducting the transaction should be collected is under the title of:

A)Use and retention
B)Collection
C)Choice and consent
D)Security for privacy

Question 64

All of the following are disadvantages of e-commerce EXCEPT:

A)Faster order processing prevents good assurance of order correctness.
B)Greater probability of fraud or compromised customer privacy
C)The inability to handle or try out the product
D)All of the above are disadvantages of e-commerce.

Question 65

E-commerce sites may:

A)Provide access to manufacturer information on the product, and may provide tax free sales of retail goods, but require shipping and handling fees to be paid.While they may provide links to live or video presentations of product information, they don't provide as quick order processing as the company's retail locations.
B)Provide access to manufacturer information on the product, but require shipping and handling fees to be paid.While they may provide links to live or video presentations of product information, they don't provide as quick order processing as the company's retail locations.
C)Provide access to manufacturer information on the product and may provide tax free sales of retail goods.While they may provide links to live or video presentations of product information, they don't provide as quick order processing as the company's retail locations.
D)Provide access to manufacturer information on the product, and may provide tax free sales of retail goods, but require shipping and handling fees to be paid.They provide links to live or video presentations of product information.

Question 66

With the advent of technology, the Internet, and the WWW:

A)Commerce is moving only from physical to electronic positioning.
B)Commerce has maintained its stance of physical and electronic.
C)Commerce is moving both from electronic to physical and from physical to electronic.
D)No notable trends have been identified.

Question 67

The AICPA's Trust Services Criteria practice that states the organization should provide the choice to its customers regarding the collection of data is under the title of:

A)Choice and consent
B)Collection
C)Use and retention
D)Notice

Question 68

All of the following are true statements about e-commerce EXCEPT:

A)E-commerce sites normally conduct sales 24 hours a day, 7 days a week, 12 months a year.
B)E-commerce sales reduce the opportunity for fraud, theft of assets, and theft of data.
C)E-commerce consumers can search for better prices and more information easily.
D)E-commerce consumers may incur shipping and handling charges not incurred by retail customers.

Question 69

The AICPA's Trust Services Criteria practice that states that all customer data collected remains "accurate, complete, current, relevant, and reliable" is under the title of:

A)Choice and consent
B)Quality
C)Monitoring and enforcement
D)Use and retention

Question 70

Which of the following descriptions is most true of e-commerce and its customers?

A)Fraud, theft, or theft of data on the Internet and WWW are reduced by its regulated and controlled state.However, e-commerce customers may feel i
B)E-commerce customers may feel i
C)Fraud, theft, or theft of data on the Internet and WWW are reduced by its regulated and controlled state.However, e-commerce customers may be targeted for
D)Fraud, theft, or theft of data on the Internet and WWW are reduced by its regulated and controlled state.E-commerce customers will often incur a shipping and handling charge with purchases.But they will always find the best product at the best price.

Question 71

Select the correct statement from those below:

A)Bricks and mortar refer to traditional stores while e-tailers are both brick and mortar and e-commerce businesses.
B)Bricks and mortar refer to stores with both physical and electronic presences while e-tailers are e-commerce businesses only.
C)Bricks and mortar refer to traditional stores while brick and click businesses are both brick and mortar and e-commerce businesses.
D)Bricks and mortar refer to traditional stores while brick and click refers to e-commerce businesses.

Question 72

The AICPA's Trust Services Criteria practice that states that customers should have access to the data provided so that the customer can view, change, delete, or block further use of the data provided is under the title of:

A)Access
B)Choice and consent
C)Security for privacy
D)Use and retention

Question 73

The AICPA's Trust Services Criteria practice that states the organization should use customers' personal data only in the manner described in "notice" is under the title of:

A)Security for privacy
B)Monitoring and enforcement
C)Use and retention
D)Choice and consent

Question 74

The AICPA's Trust Services Criteria state that online privacy focuses on: Name
Address
Social Security number
Government ID numbers
Employment history
Personal health conditions
Personal financial information
History of purchases
Credit records

A)All of the items listed
B)All except for employment history
C)All except history of purchases
D)All except credit records

Question 75

The AICPA's Trust Services Criteria practice that states a specific person or persons should be assigned the responsibility to insure that privacy practices are followed by employees is under the title of:

A)Monitoring and enforcement
B)Security for privacy
C)Management
D)Choice and consent

Question 76

E-commerce business benefits include all EXCEPT:

A)A lower cost of advertising per customer reached
B)More interaction with video and audio product compari
C)More rigid advertising and product presentation requirements
D)All of the above are benefits of e-commerce

Question 77

The AICPA's Trust Services Criteria practice that states that organizations should receive explicit or implicit consent of the customer before providing information to third parties is under the title of:

A)Choice and consent
B)Security for privacy
C)Monitoring and enforcement
D)Disclosure to third parties

Question 78

Businesses that are purely web-based are called:

A)Clicks and mortar
B)E-tailers
C)E-commerce stores
D)Bricks and mortars

Question 79

The AICPA's Trust Services Criteria practice that states that the organization has the necessary protections to try to insure that customer data is not lost, destroyed, altered, or subject to unauthorized access is under the title of:

A)Choice and consent
B)Security for privacy
C)Monitoring and enforcement
D)Disclosure to third parties

Question 80

E-commerce businesses:

A)Are normally confined to more restrictive marketing due to the larger market
B)Experience dramatically reduced marketing costs as the result of the expanded market
C)Requires longer period for delivery of a product due to the processing time of e-commerce
D)Less flexible in pricing structures due to www and Internet distribution of information