Deck 9: Building a Case File

Question 1

In completing a social history, the case manager should be sensitive to the culture of the client because:
I.culture-bound questions can create barriers to the development of the helping relationship.
II.individuals from collectivist cultures may not be willing to share their personal story.
III.the client who is a member of a minority group might value the group more than the individual.
IV.the client's telling of his or her experience of history may be that of the group or family. ​

A)I, II, III, and IV
B)II and IV
C)I and III
D)II, III and IV

Answer 1

A

Question 2

One advantage of completing a social history with a client is that: ​

A)the relationship between the case manager and the client may become stronger.
B)by talking with the case manager, the client may be able to work through troubling issues.
C)the case manager may be able to establish a diagnosis that will meet the agency's eligibility criteria.
D)the case manager and client can create a list of problems and proposed solutions.

Answer 2

A

Question 3

In medical terminology, the word element that usually denotes number, time, position, direction, or negation is the: ​

A)suffix.
B)prefix.
C)combining form.
D)word root.

Answer 3

B

Question 4

A client may be referred for psychological evaluation so that the case manager may:
I.establish a diagnosis to ensure that eligibility criteria for services are met.
II.provide justification for a service offered by the agency.
III.obtain information regarding the client's personality, aptitude, and interests.
IV.resolve any contradictions or ambiguities in the client's case file. ​

A)I, II, III, and IV
B)I, II and IV
C)II and III
D)I and IV

Question 5

A written document that explains an individual's personal characteristics, mental status, and personal history is a: ​

A)medical diagnosis.
B)psychological report.
C)social history.
D)vocational evaluation.

Question 6

When making a referral for psychological evaluation, the case manager should: ​

A)submit a general request to the evaluator, and allow him or her to determine relevant information.
B)provide a written document that explains the individual's current mental status and personal characteristics.
C)provide the evaluator with a diagnostic impression, so that he or she may justify a particular service.
D)be clear about the reason for the referring the client and document the referral in writing.

Question 7

The process of gathering data related to the occupational interests and behaviors of the client is: ​

A)social history-taking.
B)a psychological evaluation.
C)a vocational evaluation.
D)an educational assessment.

Question 8

A written document that provides information about the way an individual experiences problems, past problem-solving behaviors, developmental stages, and interpersonal relationships is a(n): ​

A)psychological report.
B)educational assessment.
C)social history.
D)vocational evaluation.

Question 9

A narrative psychological report includes which of the following?
I.The orienting data
II.The psychologist's conclusions
III.The medical data
IV.The vocational information
V.The eligibility criteria ​

A)I and II
B)I, IV and V
C)II, III and IV
D)I and III

Question 10

Many different agencies approach medical information in different ways. Some agencies:
I.may require documentation of a mental or physical disability or condition in determining eligibility for services.
II.may use the results of medical examinations as a part of their ongoing assessment procedures.
III.may use medical records to explain the client's personal characteristics, mental status, and social history.
IV.may use medical information as a substitute for a psychological evaluation or a detailed social history. ​

A)I and II
B)I, II, III and IV
C)I, III and IV
D)II, III and IV

Question 11

Case files fulfill which of the following purposes?
I. Serve as a resource during a financial audit or legal review
II. Replace a case manager's testimony in cases of child maltreatment
III. Summarize work done with the client from intake to aftercare
IV. Provide information for measuring an agency's effectiveness ​

A)II, III, and IV
B)I and IV
C)II and III
D)I, II, and IV

Question 12

In medical terminology, the word element that usually denotes a procedure, condition, or the disease is the: ​

A)suffix.
B)prefix.
C)combining form.
D)word root.

Question 13

Educational information may become a part of a client's case file if: ​

A)the information is relevant to the client's presenting problem or the mission of the agency.
B)the information is requested by teachers, guidance counselors, principals, or other school personnel.
C)the information will be used to determine the client's functional limitations and occupational interests.
D)none of the above.

Question 14

An accurate and complete social history should include which of the following?
I.An interpretation of medical terminology and information
II.A brief description of the client's presenting problem
III.Any identifying information about the client
IV.A detailed interpretation of psychological test data
V.A description of family and interpersonal relationships ​

A)II, III, IV, and V
B)III and IV
C)II, III and V
D)I and V

Question 15

To make social history-taking a positive experience, the case manager should:
I.make sure the client understands the benefits of the data gathering.
II.attempt to put solutions to the client's concerns in place.
III.concentrate on completing all the required forms and documents.
IV.use the time to continue building the relationship with the client. ​

A)I and II
B)I and IV
C)II and III
D)I, III and IV

Question 16

When working with people who have disabilities, medical knowledge is important because: ​

A)the person with a disability may not understand the medical terminology in his or her case file.
B)it can help determine the person's functional limitations and the potential for rehabilitation.
C)the case manager should be able to describe the ambiguities and inconsistencies in the medical field.
D)the case manager is responsible for determining if the client has a disability or if the client is malingering.

Question 17

A procedure that is used to appraise the general health status of the individual and establish whether a physical or mental impairment is present is called: ​

A)a psychological assessment.
B)a medical diagnosis.
C)a medical consultation.
D)social history-taking.