Deck 1: Introduction to Generalist Practice With Organizations and Communities

Question 1

All of the following are core values of the National Association of Social Workers Code of Ethics except :

A) Competence
B) Social justice
C) Intuition
D) Service

Answer 1

C

Question 2

The system that social workers must modify or influence in order to accomplish their goals is the__________system

A) Target
B) Change agent
C) Action
D) Macro client

Answer 2

A

Question 3

involve(s) the premise that all people, regardless of characteristics or circumstances are entitled to basic rights and fair, humane treatment.

A) Economic justice
B) Human rights
C) National rights
D) Amnesty

Answer 3

B

Question 4

Those people who agree and are committed to work together in order to attain the proposed macro change compose the ______ system.

A) Target
B) Change agent
C) Action
D) Macro client

Question 5

The system involves larger numbers of clients, families, or groups of clients with similar characteristics or qualifications for receiving resources or services, or an agency or community that will be the beneficiary of the macro intervention process.

A) Target
B) Change agent
C) Action
D) Macro client

Question 6

Putting extreme limitations and constraints on some group or institution is called:

A) Discrimination
B) Oppression
C) Stereotyping
D) Human diversity

Question 7

is the ability of an individual, family, group, community, or organization to recover from adversity and resume functioning even when suffering serious trouble, confusion, or hardship.

A) Recovery
B) Strength training
C) Protection
D) Resiliency

Question 8

The act of treating people differently because they belong to a particular group rather than on their own merit is called:

A) Discrimination
B) Oppression
C) Stereotyping
D) Human diversity

Question 9

The primary code established by the International Federation of Social Workers and the International Association of Schools of Social Work is titled:

A) Ethics in Social Work, Statement of Principles
B) Code of Ethics
C) Guidelines for Social Workers, Principles to Live By
D) Federation of Principles and Ethics in Social Work

Question 10

Social work research has all of the following approaches except :

A) Implementation
B) Evaluation
C) Description
D) Explanation

Question 11

____ concerns the distribution of resources in a fair and equitable manner.

A) Political ideology
B) Cultural justice
C) Monetary rights
D) Economic justice

Question 12

A fixed mental picture of members of some specified group based on some attribute or a group of attributes that reflect an overly simplified view of that group, without consideration or appreciation for individual differences, is called:

A) Discrimination
B) Oppression
C) A stereotype
D) Human diversity

Question 13

is the act of representing, championing, or defending the rights of others.

A) Brokering
B) Networking
C) Orientation
D) Advocacy

Question 14

The social work knowledge base includes content on the following:

A) Research-informed practice
B) Human diversity
C) Management of ethical dilemmas
D) a and b only

Question 15

Policy that involves the actions of government that have a direct impact on the welfare of people by providing services and income is__________ policy.

A) Organizational
B) Agency
C) Social
D) Environmental

Question 16

The individual who initiates the macro change process is the__________ system.

A) Target
B) Change agent
C) Action
D) Macro client

Question 17

The first step in the planned change process is:

A) Planning
B) Assessment
C) Engagement
D) Evaluation

Question 18

Generalist social work practice with small groups is______practice.

A) Mezzo
B) Macro
C) Micro
D) Both a and c.

Question 19

Historically, casework involved:

A) Working with organizations
B) Working primarily on a direct level with individual clients and their families
C) Organizing and running a wide variety of groups
D) Working with communities

Question 20

"Six local church congregations work together to provide a community meal on separate days during the week" is an example provided in the text for:

A) Social action
B) Policy practice
C) Resiliency
D) Strengths perspective

Question 21

The following are included in the Triple A approach to critical thinking except:

A) Assert
B) Ask
C) Access
D) Assess

Question 22

The final step in the defined planned change process is:

A) Evaluation
B) Follow-up
C) Termination
D) Review progress

Question 23

The results of activities form the basis for developing, implementing, and modifying an intervention plan.

A) Evaluation
B) Engagement
C) Assessment
D) Termination

Question 24

The  ______ role involves linking any size system with community resources and services.

A) Manager
B) Integrator/coordinator
C) Analyst/evaluator
D) Broker

Question 25

Critical thinking in social work practice involves:

A) A predisposition to question conclusions that concern client care and welfare
B) Believing what is published
C) Recognizing what information is missing
D) a and c only

Question 26

A term frequently used in social work that has a meaning similar to research-informed practice is practice.

A) Personal-based
B) Conclusion-infused
C) Assessment-filtered
D) Evidence-based

Question 27

When using critical thinking, assuming that if everyone else thinks this way, it must be right, is a fallacy to avoid , labeled in the text as:

A) Appeal to tradition
B) Appeal to authority
C) Argumentation ad populum
D) Mental filter

Question 28

The ________ role involves resolving arguments or disagreements among micro, mezzo, or macro systems in disagreement.

A) Mediator
B) Educator
C) Enabler
D) Facilitator

Question 29

in generalist practice is the process of identifying goals, rationally considering various ways to implement them, and establishing specific steps to achieve them.

A) Evaluation
B) Engagement
C) Assessment
D) Planning

Question 30

The formal and informal manner in which tasks and responsibilities, lines of authority, channels of communication, and dimensions of power are established and coordinated within an organization is called :

A) Agency culture
B) Agency hierarchy
C) Organizational channels
D) Organizational structure

Question 31

A(n) is an intermediary who acts to settle disputes and/or resolve disagreements.

A) Analyst/evaluator
B) Broker
C) Facilitator
D) Negotiator

Question 32

In the 1880s, places where ministers, students, or humanitarians lived and interacted with poor slum dwellers with the goal of improving community residents' lives and conditions were called:

A) Urban parks
B) Poor houses
C) Settlement houses
D) Immigration barrios

Question 33

The _______ role in social work involves assuming some level of administrative responsibility for a social services agency or some other organizational system.

A) Manager
B) Integrator/coordinator
C) Analyst/evaluator
D) Broker

Question 34

Generalist practitioners require a wide range of skills for helping individuals, groups, families, organizations, and communities.

Question 35

Traditional social casework developed from the________approach.

A) Charity Organization Society
B) Settlement house
C) Public welfare

Question 36

Which of the following is considered a traditional model of community organization

A) Community capacity development
B) Planning and policy practice
C) Locality development
D) Social advocacy

Question 37

This model of community organization assumes that change is best accomplished when the people affected by problems are empowered with the knowledge and skills needed to understand their problems, and then work cooperatively together to overcome them:

A) Social advocacy
B) Policy practice
C) Community capacity development
D) Social action

Question 38

The  __________ role involves giving information and teaching skills to other systems.

A) Mediator
B) Educator
C) Enabler
D) Facilitator

Question 39

The professional role that provides support, encouragement, and suggestions to members of a macro client system so that the system may proceed more easily and successfully in completing tasks or solving problems is the__________   role.

A) Mediator
B) Educator
C) Enabler
D) Facilitator

Question 40

The initial period where practitioners orient themselves to the problem at hand and begin to establish communication and a relationship with the individual or individuals also addressing the problem is called:

A) Engagement
B) Planning
C) Problem identification
D) Assessment

Question 41

Cohesion is one of the core values reflected in the National Association of Social Workers Code of Ethics.

Question 42

Human trafficking is considered a denial of human rights.

Question 43

An agency's organizational structure should always be formal.

Question 44

Research always falls into one of four categories.

Question 45

Economic justice concerns the distribution of resources made in a fair and equitable manner.

Question 46

One concept in the NASW Code of Ethics is that professional social workers should maintain trustworthiness and sound adherence to moral ideals.

Question 47

To a great extent micro skills are based on macro skills.

Question 48

Social justice is an ideal condition in which all members of society have the same basic rights, protection, opportunities, obligations, and social benefits.

Question 49

Empowerment is the ability of an individual, family, group, community, or organization to recover from adversity and resume functioning even when suffering serious trouble, confusion, or hardship.

Question 50

Your personal values should always be identical to professional values.

Question 51

Promoting empowerment means believing that people are capable of making their own choices and decisions.

Question 52

Values involve how a person should behave based on a set of principles.

Question 53

Social policies include those standards adopted by individual organizations and programs that provide services (for example, a family service agency, a department of human services, or a nursing home).

Question 54

An ethical dilemma is a problematic situation where ethical standards are in conflict.

Question 55

Macro practice is the application of generalist practice skills with individuals and small groups.

Question 56

Macro level skills have a basis both in mezzo and in micro skills.

Question 57

Ethics are principles, qualities, and practices that a designated group, individual, or culture deems inherently desirable.

Question 58

Class is defined as a way of life including widespread values, beliefs, and behavior.

Question 59

Sometimes the change agent system that initiates an idea will subsequently become the action system to implement the changes.

Question 60

Political ideology is the relatively coherent system of ideas about human nature, institutional arrangements, and social processes that indicate how a government should be run and what principles that government should support.

Question 61

The 1960s produced a new focus on social change versus individual pathology.

Question 62

Identify three dimensions involved in assessment (as part of the planned change process). Explain why each sub- step is important.

Question 63

Regarding critical thinking fallacies, mental filter refers to considering only two options when more than two should be considered.

Question 64

Cite the six core values inherent in the NASW Code of Ethics.

Question 65

Practitioners engaged in evidence-based practice will be critical thinkers.

Question 66

The three major social and economic changes that occurred between the Civil War and World War I that had significant effects on the evolution of social work practice were industrialization, gentrification, and the Great Depression.

Question 67

What is involved in defining an organization's structure?

Question 68

Cite four examples of how communities could be enhanced by the strengths perspective.

Question 69

Currently in the social work profession, the BSW is considered the entry-level degree and the MSW provides advanced, specialized training.

Question 70

Review  the  following  case  scenario.  Propose  possible  micro,  mezzo,  and  macro  alternatives  you  might  pursue  on  Mr.  Pithon's behalf.
Suppose you are a generalist practitioner for a rural Midwest county. Your job entails receiving referrals from your supervisor (who routinely receives them from an intake worker). You then establish initial connections with clients by engaging them in the problem-solving process, familiarizing them with the agency and supplying them with information, soliciting data to assist in service provision, providing short-term counseling when needed, and making referrals to agency units and other community resources as appropriate.
You receive a referral involving an elderly individual, Monti Pithon. The person who called, Duke Earl, is one of Mr. Pithon's concerned neighbors. Mr. Earl expressed concern because Mr. Pithon twice fell down on his icy sidewalk. On neither occasion was he able to get back up and into the house. Both times Mr. Earl happened to notice the fall and assisted Mr. Pithon into the house. While inside, Mr. Earl noticed extremely chaotic conditions. Rotting garbage was strewn around the kitchen and about a dozen cats wandered around at will. Mr. Earl noticed that one pitch- black cat with a white patch over her left eye was eating what seemed to be canned creamed corn mixed with ketchup from a plate on the table that looked like it might be Mr. Pithon's lunch. Mr. Earl also expressed concern about Mr. Pithon's diet in a general sense. Mr. Earl wondered whether Mr. Pithon was able to shop or cook adequately, as he looked gaunt and thin.
Initially, you call Mr. Earl to clarify any questions you have and to thank him for his interest and help. This means that you have engaged Mr. Earl in the problem-solving process. Subsequently, you proceed to figure out what to do about Mr. Pithon. You must also engage him as the client in the problem-solving process. Of course you, as a generalist practitioner, must work with the client to establish what he needs and wants.
During  the  assessment  phase  of  the  problem-solving  process,  you  may  decide  to  pursue  planning  and  implementation  at  either  the  micro,  mezzo,  or  macro  level.  You  might  also  decide  that  intervention  at  more  than  one  level  would  be  appropriate.

Question 71

The method of critical thinking discussed in the text is called the Double A approach.

Question 72

In the assessment step of planned change it is important to identify client strengths.

Question 73

Charity Organization Societies emphasized the empowerment of people.

Question 74

Settlement houses focused on curing individuals versus empowering communities.

Question 75

Evidence-based practice and research-informed practice mean basically the same thing.

Question 76

Identification with the social work profession means that social workers should serve as representatives of the profession, its mission, and its core values.