Deck 7: Social Work With Groups: Concepts and Skills

Question 1

A group that instructs members in how to play golf is best classified as a:

A) Recreation group
B) Recreation-skill group
C) Decision-making group
D) Socialization group

Answer 1

B

Question 2

A group that would be concerned with planning the allocation of scarce resources would be a(n):

A) Counseling group
B) Recreation group
C) Problem-solving and decision-making group
D) Educational group

Answer 2

C

Question 3

Groupthink is apt to be operating when:

A) The group seeks to reexamine a selected course of action when the members discover unintended courses of action that they had not previously considered
B) The group seeks to obtain cost-benefit information on possible strategies from experts who might be able to supply more accurate information
C) Members seek out facts and opinions that question their preferred policy
D) The group limits it discussions to only those courses of actions that are consistent with past decisions and policies.

Answer 3

D

Question 4

Which of the following is NOT stressed in self-help groups:

A) Support from members
B) Members admitting to the group that they have a problem
C) Members recounting their experiences, as well as their plans for handling the problem in the future
D) Members involved in extensive therapy

Question 5

In the group development model formulated by Garland and colleagues, the stage at which group members are most likely to be ambivalent about joining the group is:

A) Preaffiliation
B) Power and control
C) Intimacy
D) Separation

Question 6

According to the Tuckman Model of group development, _____ is the stage at which the group establishes cohesiveness and commitment, and in the process discovers new ways to work together.

A) Storming
B) Norming
C) Performing
D) Adjourning

Question 7

According to the Tuckman Model of group development, the stage at which the group works as a unit to achieve the group's goals is:

A) Forming
B) Storming
C) Norming
D) Performing

Question 8

In the position approach, the leader:

A) Has more absolute power
B) Leadership is defined in terms of authority associated with the position
C) Has personal characteristics that make them different from their followers
D) Is classified as authoritarian, participative, democratic, or laissez-faire

Question 9

According to French and Raven, the kind of power a pay increase has is:

A) Reward
B) Coercive
C) Legitimate
D) Referent

Question 10

French and Raven state that _____ is the most complex of the five power bases.

A) Coercive
B) Legitimate
C) Referent
D) Expert

Question 11

In planning a session, all of the following were suggested except:

A) Present materials in a logical order
B) Plan the time
C) Be rigid with your agenda
D) Change the pace occasionally

Question 12

Regarding seating arrangements for a group:

A) The traditional classroom arrangement tends to inhibit communication
B) A circle usually inhibits discussion
C) People are most likely to talk to those sitting directly across the table from them
D) If an egalitarian atmosphere is desired, a rectangular table is preferable

Question 13

When exploring problems in depth as well as alternative solutions:

A) Neutral probes should control the direction of conversation
B) Sympathy encourages problem solving
C) If you select the solution, the client could become overly dependent on you to solve future problems
D) You should not give advice nor suggest alternatives for your client

Question 14

In resolving conflict, _____ is the strategy of finding some truth in what the other person (or side) is saying and then expressing agreement.

A) Role reversal
B) Mediation
C) Disarming
D) Forgiving

Question 15

Which of the following is true about handling disruptive behavior:

A) Disruptive behavior will likely not affect the group
B) Yelling at the group member will demonstrate to them how they are behavior
C) Ignore any concerns shared by the group member
D) You should assertively confront the member about how their behavior is disrupting the group.

Question 16

Which of the following is true about termination:

A) Abrupt endings can be perceived as discourteous and rejecting
B) It is best not to give group members homework as they frequently forget to complete it
C) Group members should be uneasy when the group ends; they are more like to change if uneasy
D) It is `not important to leave time for closing

Question 17

It is important to put into legal safeguards when running groups, including:

A) Informing other group members of the other group member issues
B) Screen candidates carefully before they enter a group
C) Ensure minors do not have to inform their parents about joining the group
D) Keep all disruptive members in the group as they eventually will come around to other group member's ways of thinking

Question 18

The ideological roots of social group work can be traced most directly to informal recreational organizations, scouting, Jewish centers, and settlement houses.

Question 19

In general, the effectiveness of group decision making is enhanced when there is low involvement in decision making among group members.

Question 20

Groupthink is a problem-solving process in which proposals are accepted without a critical, careful review of the pros and cons of the alternatives and in which considerable social pressure is brought to bear against opposing points of view.

Question 21

Decision making by majority vote is usually more effective than consensus in getting all members to support and work for the decision.

Question 22

Decision making by consensus frequently splits the group into winners and losers, and the losers often become angry, frustrated, or apathetic.

Question 23

Bales asserted that groups continually strive to achieve equilibrium between task-oriented work and emotional expressions to build better relationships among group members.

Question 24

Transformational leadership focuses on how to help group members to solve problems and promote their personal development through developing goals the group can obtain.

Question 25

A hidden agenda is a personal goal held by a member of the group that is unknown to the rest of the group and that interferes with the accomplishment of the group's goals.

Question 26

Milgram demonstrated that in an experimental situation, people would usually administer electric shocks of dangerous strength to another person if instructed to do so by the experimenter.

Question 27

It is absolutely essential for a group leader to identify needs and expectations before the first meeting of a group.

Question 28

Use of evidence-based interventions are not important in group work, only in individual sessions with clients.

Question 29

It is better to enter the meeting room after all the members have arrived, as that will establish you as the leader.

Question 30

In dealing with conflict, role-reversal involves each person expressing their opinions and views only after restating the ideas and feelings of the opposing person.

Question 31

Co-facilitating a group can serve as a model for members in how they related to and communicate with each other and with the group.

Question 32

Since online groups are relatively new, there have been no standards developed yet related to the use of technology.

Question 33

Describe the primary objective of each of the following groups: recreation, educational, task, problem-solving and decision-making, focus, self-help, socialization, and counseling.

Question 34

Define groupthink and summarize the factors that promote groupthink.

Question 35

Describe a groupthink experience in which you believed your group was going in the wrong direction yet you failed to express your thoughts or opinions.

Question 36

Compare and contrast decision making by consensus and by simple majority vote.

Question 37

Explain the following group development models:
A. Garland, Jones, and Kolodny model
B. Tuckman model
C. Bales model

Question 38

Summarize servant and transformational leadership. Which approach do you believe is the most useful? Explain why.

Question 39

Describe each of the following power bases in groups: reward, coercive, legitimate, referent, and expert.

Question 40

Summarize guidelines on how to start, lead, terminate, and evaluate groups.

Question 41

Describe the various ways that a leader can handle disruptive behavior of a group member.

Question 42

Provide some of the legal safeguards for group facilitators described in the text.