Deck 2: Mediated Interpersonal Communication

Question 1

Throughout history, which factor has remained a powerful predictor of relationship formation and maintenance?

A) Proximity
B) Honesty
C) Transparency
D) Positivity

Answer 1

A

Question 2

Any type of communication occurring via a technological channel is a form of __________ communication.

A) interpersonal
B) mediated
C) verbal
D) nonverbal

Answer 2

B

Question 3

Which is an example of mediated communication AND social media?

A) Texting
B) Emailing
C) Tweeting
D) Online shopping

Answer 3

C

Question 4

Which series of communication channels is arranged from smallest to largest?

A) Facebook, Mediated Communication, Social media
B) Social media, Mediated communication, Snapchat
C) Instagram, Social media, Mediated communication
D) Mediated communication, Social media, LinkedIn

Question 5

Technology works best to connect us with others when it's used as a __________ for face-to-face communication.

A) supplement
B) substitute
C) perception check
D) regulator

Question 6

You spend all your free time on Instagram and Facebook while neglecting meaningful face-to-face interaction with friends and family. You have become caught up in a cycle of __________ that leaves you feeling isolated.

A) alienation
B) convergence
C) connection
D) divergence

Question 7

Which of the following statements best describes the relationship between loneliness and online social interaction?

A) Loneliness leads to a preference for online social interaction.
B) A preference for online social interaction leads to loneliness.
C) There is no relationship between loneliness and online social interaction.
D) It's hard to say whether loneliness leads to a preference for online social interaction or vice versa.

Question 8

Your local barista recommends a new Thai restaurant that just opened down the street. This exchange demonstrates the usefulness of __________ in relationships.

A) facework
B) empathy
C) weak ties
D) relational listening

Question 9

Despite weekly lunches, you feel that you and a close friend are drifting apart. So, in addition to texting and posting on her Facebook wall, you decide to phone and email her occasionally. This behavior is consistent with which theory?

A) Uses and gratification
B) Media multiplexity
C) Social exchange
D) Social penetration

Question 10

Which condition expressed as an acronym drives smartphone users to stay up late checking their phones?

A) TMI
B) YOLO
C) FOMO
D) POV

Question 11

A member of Generation Z, Kristen dates, sleeps, and hangs out with friends less than her mother did when she was a teen. According to research on trends in technology use, which device is most likely to blame?

A) Smartphone
B) Television
C) Laptop computer
D) Desktop computer

Question 12

Your best friend seems depressed. To improve her wellbeing, you recommend which change in her social media use?

A) Follow more strangers online.
B) Play more online games with others.
C) Refrain from calling or texting close online friends.
D) Communicate with extended family online.

Question 13

Which term refers to how individuals use mediated communication to reach large audiences in ways that forge and sustain personal connections?

A) Mediated communication
B) Masspersonal communication
C) Privacy management
D) Relative language

Question 14

Your close friend sends you an email about a personal problem. You put off responding until you feel it's too late to write him back. Which rule of interpersonal communication have you ignored?

A) Consider a message's consequences before sending.
B) Keep your tone civil.
C) Respect privacy boundaries.
D) Show a sense of mutual awareness and obligation.

Question 15

Which factor characterizes masspersonal communication?

A) High obligation to respond
B) Deeply revealing personal disclosures
C) Large audience
D) High expectation of privacy

Question 16

Both mediated interpersonal communication and masspersonal communication are about you. In other words, they both involve __________.

A) personal content
B) a large audience
C) a high obligation to respond
D) a low expectation of privacy

Question 17

Most social media users are aware of approximately how many people in their audience?

A) 10percent
B) 25 percent
C) 40percent
D) 55percent

Question 18

Which is the best example of masspersonal communication?

A) A Facebook post that says, "I just moved to Denver and am looking for a roommate who loves dogs as much as I do!"
B) A dancing baby meme on Instagram
C) A tweet about a charity auction
D) A one-word "Congratulations!" response on LinkedIn

Question 19

Sharing __________ updates is a useful tool for maintaining relationships within your larger network.

A) mass
B) interpersonal
C) masspersonal
D) mediated

Question 20

You follow others on Facebook and Instagram, but you never Like, comment, or post. In other words, you prefer __________.

A) ignoring
B) social distancing
C) regulating
D) lurking

Question 21

On a __________ level, users hit Like to communicate "I agree with your post" or "I found that amusing." On a __________ level, it can mean "I support you," "I appreciate you," or even "I'm sorry."

A) content; relational
B) relational; content
C) contextual; textual
D) textual; contextual

Question 22

You arrive at work on Monday to discover that your manager has seen Instagram photos of your wild three-day weekend when you claimed you had a family emergency. What feature of masspersonal communication did you forget at your peril?

A) High expectation of privacy
B) Low expectation of privacy
C) High obligation to respond
D) Low obligation to respond

Question 23

Someone you knew from high school but lost touch with many years ago posted their wedding anniversary photo on Facebook. How should you respond?

A) Phone call
B) Facebook comment
C) Text
D) Facebook Like

Question 24

You just accepted a promotion that means moving to Arizona. What is the best way to share the exciting news with your parents?

A) Instagram post
B) Phone call
C) Tweet
D) Facebook status update

Question 25

Mediated communication is __________ than most face-to-face communication.

A) more honest
B) less honest
C) richer
D) leaner

Question 26

Which series ranks interview interaction from lean to rich communication?

A) In-person interview; Phone interview; Email interview
B) Email interview; In-person interview; Phone interview
C) Email interview; Phone interview; In-person interview
D) Phone interview; In-person interview; Email interview

Question 27

The __________ of social media messages, especially when communicators aren't well acquainted, can promote __________ communication.

A) richness; hyperpersonal
B) leanness; hyperpersonal
C) richness; masspersonal
D) leanness; masspersonal

Question 28

At 55, Julia is applying for a supervisor's position in a technology company where the management team is all in their 30s. What type of interview might she prefer in this situation?

A) An online interview that may minimize the perception of differences due to gender, social class, race or ethnicity, and age
B) An in-person interview that encourages a focus on how she looks in addition to what she says
C) A group interview that allows her to assess the competition
D) A Skype interview that provides more personal interaction with her prospective employer

Question 29

Which is an example of synchronous communication?

A) Tweet
B) Skype call
C) Email
D) Facebook post

Question 30

After arguing with a friend last night, you are still upset but want to apologize. Which response would work best in this situation?

A) Say nothing while you're still angry.
B) Phone your friend to explain your side of the situation.
C) Send your friend a text indicating you're sorry and would like to talk later.
D) Have a face-to-face conversation to resolve matters immediately.

Question 31

Firing off a hostile email with no concern for the consequences is an example of __________.

A) self-serving bias
B) disinhibition
C) stonewalling
D) passive aggression

Question 32

Asking yourself whether you would deliver the same message in person helps you follow which guideline for competence in mediated communication?

A) Consider privacy boundaries.
B) Refrain from hyperpersonal communication.
C) Respect others' need for undivided attention.
D) Keep your tone civil.

Question 33

If your online habits are creating problems in your life and you feel you cannot control your internet use, what should you do?

A) Balance mediated and face time.
B) Respect others' need for undivided attention.
C) Limit your circle of friends on social media to a response threshold.
D) Eliminate weak-tie relationships in your social network.

Question 34

Surveyed students said they typically __________ friends, __________ family members, and __________instructors.

A) email; text; phone
B) phone; email; text
C) text; phone; email
D) text; email; phone

Question 35

When considering communication channels, what should you use to increase the chances of your message being heard?

A) Multimodality
B) Multiculturalism
C) Multitasking
D) Multilingualism

Question 36

While waiting in a busy checkout line for groceries, you like to chat on your phone. Which guideline for competent communication are you ignoring?

A) Keep your tone civil.
B) Consider the receiver's preferences.
C) Be mindful of bystanders.
D) Understand others' need for undivided attention.

Question 37

Excessive media use and loneliness often go hand in hand.

Question 38

Couples who meet online are less likely to stay together than those who meet in person.

Question 39

Texting about routine or mundane topics can help build relational intimacy in dating couples.

Question 40

The more weak-tie relationships you have, the happier you're likely to feel.

Question 41

Harmful effects that may result from using mediated channels appear to be larger than critics originally claimed.

Question 42

Throughout history, the boundary line between interpersonal and mass communication has been fuzzy.

Question 43

Interpersonal communication tends to involve feelings of trust.

Question 44

The ambiguity of the Facebook Like is part of its appeal.

Question 45

The more public your social media channel, the more control you have over who sees your messages and what they do with them.

Question 46

Masspersonal posts are well suited as a primary means of communicating with the people close to you about important topics.

Question 47

Mediated channels are richer than face-to-face communication.

Question 48

The absence of nonverbal cues allows communicators to manage their online identities carefully.

Question 49

Online communicators self-disclose at lower rates and share fewer emotions than they would in person.

Question 50

Texting and social media are standard channels for professional etiquette.

Question 51

The mere presence of mobile devices can have a negative effect on closeness, connection, and conversation quality during face-to-face discussions of personal topics.

Question 52

Why are texting and email NOT considered social media?

Question 53

Identify two reasons people may exhibit what social scientists call a preference for online social interaction?

Question 54

Why are online support groups an important source of social support and feedback when dealing with potentially stigmatizing or isolating issues?

Question 55

Identify two reasons people may underestimate the size of their social media audience?

Question 56

Which features distinguish mediated interpersonal communication from masspersonal communication?

Question 57

Why do some users prefer Snapchat to other social media?

Question 58

What should you do when you're not sure if it's okay to share a message on social media?

Question 59

Identify the ways in which mediated communication creates or sustains meaningful relationships.

Question 60

Explain how masspersonal communication is beneficial.

Question 61

Summarize the communication guidelines that help ensure your message will be heard and be well received.