Deck 5: Nonverbal Communication: Sharing Meaning Without Words

Question 1

Nonverbal communication is

A) linguistic in nature
B) single channeled
C) less ambiguous than verbal communication
D) continuous

Answer 1

D

Question 2

From research, the following valid conclusion can be drawn about cross-cultural perceptions of facial expressions:

A) Members of diverse cultures do not recognize the same emotions from photographs of facial expressions.
B) Members of diverse cultures show significant differences in perceptions of the intensity of emotion exhibited by a facial expression.
C) Display rules dictate that collectivist cultures such as Singapore and China suppress exhibitions of anger or contempt toward rival group members.
D) none of the above

Answer 2

B

Question 3

To communicate competently with nonverbal communication,

A) observe multiple nonverbal cues before drawing any conclusions about a person's communication
B) try to match nonverbal and verbal communication to avoid mixed messages
C) monitor your own nonverbal communication
D) all of the above

Answer 3

D

Question 4

An obnoxious driver flips you off, gives you the finger, shows you the middle digit. This is an example of

A) an illustrator
B) a manipulator
C) an emblem
D) none of the above

Question 5

The following rules are appropriate for dealing with touch violations:

A) Begin by assuming the first touch violation is accidental.
B) Provide gentle nonverbal signs of rejection for repeat offenders.
C) Describe your reaction and the behavior that produces the perception of violation to the offender.
D) both a and c

Question 6

The following is a valid conclusion, based on research, about gestures and cultures:

A) Identical gestures always produce identical meaning in different cultures because gestures are natural displays of feelings.
B) Illustrators usually come naturally to individuals from all cultures.
C) There are no gestures that mean the same thing to members of different cultures.
D) Every culture uses the thumbs-up sign to mean "good going" or "nice job."

Question 7

Differences between verbal and nonverbal communication include which of the following?

A) Verbal communication is multichanneled; nonverbal communication is single-channeled.
B) Nonverbal communication possesses none of the four essential characteristics of language (verbal communication).
C) Verbal communication is single-channeled; nonverbal communication is multichanneled.
D) both b and c

Question 8

Nonverbal and verbal communication are interconnected in which of the following ways?

A) Nonverbal cues can repeat verbal messages.
B) Nonverbal cues can substitute for verbal messages.
C) Nonverbal cues can contradict verbal messages.
D) all of the above

Question 9

What percentage of touches are unwanted

A) 15%
B) 30%
C) 60%
D) 80%

Question 10

General guidelines for communicating competently with nonverbal communication include

A) learning to "crack the nonverbal code" so that you can read a person precisely
B) recognizing cultural differences in the use of nonverbal codes
C) relying on a single, yet powerful, discrete nonverbal behavior for perceiving accurately
D) all of the above

Question 11

Eye contact can

A) regulate conversational turn taking
B) communicate involvement and interest
C) manifest warmth
D) all of the above

Question 12

Based on research, the following can be said of gestures:

A) Many gestures are emblems.
B) Most gestures communicate ambiguous meanings.
C) Folding your arms across your chest is always a defensive gesture.
D) all of the above

Question 13

Which of the following are types of touch?

A) functional-professional
B) social-polite
C) friendship-warmth
D) all of the above

Question 14

Which of the following are valid statements about nonverbal communication and children?

A) Infants depend less on nonverbal communication than adults.
B) Understanding sarcasm from tone of voice and facial expressions is learned quickly, usually readily identified by kindergartners.
C) When children begin to learn language, nonverbal communication becomes far more important than verbal communication.
D) none of the above

Question 15

You wave your hand forward while telling a driver in a car in front of you to "Go Back!" In the United States, this is an example of nonverbal

A) repetition of a verbal message
B) regulation of a verbal message
C) contradiction of a verbal message
D) substitution of a verbal cue for a nonverbal message

Question 16

Which of the following statements about touch communication are valid?

A) Types of touch help define relationships between people.
B) Greeting a Muslim by shaking his/her left hand is a sign of respect.
C) Playful startling touches should be encouraged with friends and even strangers.
D) Touch violations should be perceived as intentional.

Question 17

Volume, verbal pauses, and rate of delivery are all types of

A) kinesics
B) spatiality
C) gesturality
D) paralanguage

Question 18

When giving directions, Clayton points to the right while saying "Turn right on Main Street." Which function of nonverbal communication does this represent?

A) contradiction
B) repetition
C) substitution
D) accentuation

Question 19

Appropriateness of touch depends largely on understanding which type of touch is acceptable in which situation.

Question 20

All cultures consider spatial distances of 0 to 18 inches between people to be the intimate zone.

Question 21

Members of diverse cultures recognize different intensity of emotion communicated by facial expressions.

Question 22

Nonverbal communication is less ambiguous than verbal communication.

Question 23

Display rules are culture-specific prescriptions that dictate appropriateness of nonverbal behaviors.

Question 24

There are universal standards of attractiveness, and this means that culture and individual preferences do not much influence our perceptions of physical attractiveness.

Question 25

Some nonverbal cues have universally shared meanings.

Question 26

Nonverbal communication has no discrete beginning or ending.

Question 27

All cultures view speaking in a loud voice as appropriate when you want to make an important point.

Question 28

Verbal communication uses more channels than nonverbal communication.

Question 29

A light touch to signal that you wish to speak next is an appropriate use of touch.

Question 30

Illustrators are gestures that help explain what a person says to another person.

Question 31

Kinesics refers to the study of touch.

Question 32

A comforting touch on someone whom you just met is a good way to build rapport.

Question 33

Hair style is a culturally contingent aspect of nonverbal communication.

Question 34

Bilateral symmetry is a universally accepted characteristic of attractive individuals.