Deck 13: Lean, Agile, and Mass Customization Strategies

Question 1

The fundamental concept of Lean is to _______________?

A) Eliminate waste
B) Deliver value to the customer
C) Improve operation quality
D) Increase throughput speed

Answer 1

B

Question 2

Lean production originated from pioneering work at which automotive company?

A) Honda
B) Toyota
C) Ford
D) General Motors

Answer 2

B

Question 3

Which of these is not one of the five principles of lean production?

A) Specify value for the customer
B) Identify steps which add value
C) Push products through to the customer
D) Strive for perfection

Answer 3

C

Question 4

Lean operations aim to keep the value chain moving in a continuous flow. In order to do this they need to reduce __________________?

A) Customers' orders
B) Finished goods inventory
C) Output levels
D) Work in process inventory

Question 5

A measure of the rate of throughput in an operation is called ___________?

A) Takt time
B) Kaizen time
C) Heijunka time
D) Value time

Question 6

Which of these is not one of the eight wastes of lean production?

A) Transportation
B) Motion
C) Value
D) Defects

Question 7

Single minute exchange of die (SMED) is a technique used in lean operations. What is it?

A) A technique to improve the quality of an operation
B) A technique to improve the speed of an operation
C) A technique to improve the flexibility of an operation
D) A technique to improve the dependability of an operation

Question 8

A signal used in the pull planning process of a lean operation is known as _____________?

A) A Kaizen
B) A Heijunka
C) A Kanban
D) A Muda

Question 9

An agile process is usually designed to give which performance objectives?

A) Flexibility and cost
B) Speed and cost
C) Quality and Flexibility
D) Quality and dependability

Question 10

Which of these characteristics is not one identified by McKinsey (2017) as those which help to support agile organizations?

A) Continuous learning
B) Rigid work structures
C) Information transparency
D) Role mobility