Deck 11: Linguistic Profiling in the Workforce

Question 1

Which of the following is not considered a definition of linguistic profiling?

A) Auditory cues that may be used to identify an individual
B) Inferences about where a speaker is from, whether he/she is male or female, or whether he/she is native born to the United States
C) Determining a person's native country based on what language they are speaking
D) The use of speech characteristics to identify a speaker's race or ethnicity, religion, or social class, typically resulting in the denial of a specific opportunity or service

Answer 1

C

Question 2

What is the thread that links people together within and across organizations?

A) Communication
B) Workplace diversity
C) Work ethic
D) Job satisfaction

Answer 2

A

Question 3

Stereotyping and discrimination on the basis of foreign accent can occur in which of the following settings?

A) The workplace
B) Academic institutions
C) Neither A. nor B.
D) Both A. and B.

Answer 3

D

Question 4

Which of the following is considered one of the many global economic implications that arise from linguistic profiling?

A) Cultural awareness
B) Individual insecurity regarding job security
C) Increased productivity
D) Increased global/economic activity

Question 5

Which of the following best demonstrates the relationship between cultural isolation in the workplace and job performance?

A) As cultural isolation increases, job performance decreases.
B) As cultural isolation decreases, job performance decreases.
C) As cultural isolation increases, job performance increases.
D) As cultural isolation decreases, job performance increases.

Question 6

Which of the following is not a method mentioned in the text for employers to combat their inability to recruit and/or retain the most qualified job candidates?

A) To be aware of the potential loss of revenue and the extra time spent on recruiting efforts
B) To engage in renewed efforts to develop new, effective techniques to combat contemporary racial bias
C) To rely on their human resources department to monitor the diversity of its employees
D) To provide diversity intelligence (DQ) training for all employees

Question 7

What factors contribute to a reduction in team/group effectiveness within the workplace pertaining to linguistic profiling?

A) Discrimination against members because of dialect or accent
B) Unconscious and unintentional biases triggered by subtle cues such as an ethnic accent
C) Preconceived judgments or stereotypes regarding one's race and ethnicity
D) All of the above

Question 8

In what ways does the use of linguistic profiling contribute to the hindering of global economic activity?

A) By selecting candidates for positions based solely on their performance
B) By maintaining the use of linguistic profiling, whether conscious or not
C) By considering what an individual can do to enhance the growth of an organization
D) By facilitating language tolerance and inclusion within the workplace

Question 9

Which of the following does an organization lose when an individual is insecure regarding their job security?

A) Productivity
B) Employee loyalty
C) Cultural cohesiveness
D) All of the above

Question 10

What is the best, most simple way to avoid linguistic profiling in technological terms?

A) Teaching online courses
B) Binary language, as used in social media settings
C) Providing customer service via online websites rather than phone conversations
D) Only providing face-to-face interactions with people