Deck 1: Basic Concepts

Question 1

Which of these sets of differences would fall under the narrow definition of diversity?

A) Sex, race, and education
B) Sex, race, and disability
C) Sex, personality, and disability
D) Race, education, and personality

Answer 1

B

Question 2

What is the primary difference between an equal employment opportunity and an affirmative action plan?

A) EEO is passive while AA is active
B) EEO is active while AA is passive
C) AA requires preferential hiring.
D) EEO requires preferential hiring.

Answer 2

A

Question 3

Keon, a heavyset black man, has recently been hired by a company. His main function is in the finance department but he works on a committee with people from other departments in the company. He often hangs out with other members of the committee after work where he finds out that most of them are married while he is single. Which of his attributes would help the diversity of the committee, based on the narrow definition?

A) His weight
B) His department
C) His marital status
D) His race

Answer 3

D

Question 4

The broad definition of diversity reminds us that all differences are _______.

A) Socially constructed
B) Equally important
C) Surface traits
D) Demographic traits

Question 5

The broad definition of diversity reminds us that?

A) diversity initiatives targeting women may also be helpful for men.
B) differences are socially constructed.
C) a very broad literature is relevant to diversity.
D) all of these.

Question 6

Planned programs and structures to turn differences into sources of strength rather than weakness are called?

A) inclusion.
B) valuing diversity.
C) managing diversity.
D) diversity.

Question 7

What is the ideal way a company would design a job?

A) Use common sense
B) Do a job analysis
C) Use an ad hoc (improvised) process
D) Use information from a publication containing job descriptions.

Question 8

The A-thru-Z Company needs to redesign a job for the research and development department. They decide to bring in a consultant who observes the incumbents who are currently working the job and collects information from both incumbents and their supervisors, The consultant builds a list of tasks and KSAs that should be looked for in applicants. They also gather information that could be important for diversity purposes, such as current languages spoken by the incumbents and supervisors. This process for designing a job is called ________?

A) Diversity management
B) Ad hoc design
C) Job analysis
D) Inclusive design

Question 9

HR staff should be concerned about diversity because

A) it is relevant to every HR function in the organization.
B) the federal government requires it.
C) it clearly affects the bottom line.
D) all of these.

Question 10

A tech company has recently hired several new customer service representatives. Before their first official day of work, the group of new employees are brought into the office and given a tour and history of the company. They are also given company t-shirts and a packet with information about the company culture to take home. These activities are part of the overall process of_______________?

A) socialization
B) selection
C) mentoring
D) development

Question 11

Diversity is relevant to training becaus?

A) sometimes companies want to diversify their employee base.
B) applicant pools may be more diverse than in the past.
C) assessment of job-related skills may require modification.
D) all of these.

Question 12

What is the difference between performance appraisal and job evaluation?

A) Focus on how well jobs are being done versus what jobs are worth
B) Focus on individual versus group behavior
C) Focus on employees' behavior versus their attitudes
D) Focus on developing individual employees versus the company

Question 13

A tech company recently looked at the makeup of their departments and discovered that the programming department was primarily staffed with men but the customer service department seemed to be primarily women. What does this discrepancy most clearly demonstrate?

A) Discrimination
B) Selection biases
C) Occupational segregation
D) A glass ceiling

Question 14

The wage gap results from?

A) distortions in the job evaluation hierarchy due to occupational segregation.
B) explicit discrimination.
C) patterns of socialization and individual choice.
D) all of these.

Question 15

The process of goal-oriented influence in group and organizational settings is referred to as _____?

A) Leadership
B) Group process
C) Development
D) Organizational change

Question 16

Diversity affects?

A) access to leadership roles.
B) resources for completing tasks.
C) communication and conflict.
D) all of these.

Question 17

OD is relevant to?

A) management of mergers and acquisitions.
B) diversity management.
C) improving internal organizational processes.
D) all of these.

Question 18

Factors in development of the diversity movement wer?

A) federal requirements for hiring more diverse workers.
B) need for higher profits.
C) demographic changes in the workforce and the structure and organization of work.
D) all of these.

Question 19

Workforce 2000 wa?

A) a report by the US Census Bureau.
B) misinterpreted and became a strong impetus to the diversity movement.
C) a list of legal requirements for hiring.
D) all of these.

Question 20

Recent Census counts show which change(s) in the workforce?

A) Non-Hispanic Whites are no longer the majority.
B) Rise in the median age and retirements of skilled workers.
C) Stable proportions of Hispanic workers.
D) large increases in the proportion of females, especially Black females.

Question 21

Which of the following has been a major work trend?

A) Increased reliance on contingent workers
B) Increased focus on individualized jobs
C) Increased focus on manufacturing
D) Increased focus on local production

Question 22

Which of the following has been a major work trend?

A) Increased reliance on contingent workers
B) Increased focus on teams
C) Increased focus on globalization
D) All of the above

Question 23

The example of Budweiser beer shows the impact of?

A) increasing youth of the labor force.
B) globalization.
C) changes in technology.
D) all of these.

Question 24

Which of the following jobs would most benefit from a focus on diversity?

A) Assembly line worker
B) Customer service representative
C) Lone office clerical worker
D) Construction worker

Question 25

Barry is a freelance web designer who works for people and companies on a short-term contractual basis. What would he be classified as?

A) Contingent worker
B) Manufacturing employee
C) At-will employee
D) Part-time employee

Question 26

A local company is looking into increasing their diversity and inclusion management and are trying to determine which department would best benefit from a larger focus on diversity. Which of the four departments would most benefit from diversity efforts?

A) Manufacturing
B) Finance
C) Customer service
D) Quality control

Question 27

What is the overall bottom-line argument of diversity?

A) Diversity will help employees get along better
B) Diversity will increase turnover
C) Diversity will result in fewer lawsuits
D) Diversity will increase company profitability

Question 28

In a grocery store chain, Bendick and colleagues found?

A) a pattern of diversity hiring without inclusion.
B) minority employees were more successful in stores in minority neighborhoods.
C) minority employees were seldom hired.
D) the company identiried and corrected its problems in hiring and placement.

Question 29

Recently, a company's HR team began to implement new diversity management tactics with the hope of decreasing turnover, increasing problem solving, and increasing system flexibility. Which argument for diversity is this?

A) The diversity values argument
B) The bottom line argument
C) The gains argument
D) The development argument

Question 30

Distinguish between a narrow and a broad definition of diversity. Which is preferred?

Question 31

Define the following terms: diversity, diversity management, inclusion, valuing diversity?

Question 32

Give an example of how diversity is important for each of the following:
Job analysis; Employee selection; Training; Performance appraisal; Designing compensation plans; Group processes; Organizational Change?

Question 33

What was Workforce 2000? Why is it significant in the development of interest in diversity management?

Question 34

Explain three reasons why diversity management has increased in importance especially since the turn of the century?

Question 35

What is meant by the business case for diversity and why is it important? What evidence supports the business case?

Question 36

List two ways in which good diversity management should increase revenue, and two ways in which it should reduce costs?

Question 37

Bendick and colleagues studied "Neighborhood Stores" as an example of a focus on diversity without attention to inclusion. What did they find?