Deck 10:Production and Operations Management

Question 1

MATCHING

______ is the function requiring production and operations managers to balance the need to keep stock on hand to meet demand against the costs of carrying inventory.

Answer 1

e

Question 2

MATCHING

A(n)_____ transforms raw materials into finished products.

Answer 2

r

Question 3

MATCHING

A complex project might require a(n)_____,which seeks to minimize delays by coordinating all aspects of the production process.

Answer 3

d

Question 4

MATCHING

A(n)_____,one of the oldest analytical methods for help with scheduling,tracks projected and actual work progress over time.

Question 5

MATCHING

_____ is a computer-based production planning system that ensures a firm has all the parts and materials it needs to produce its output at the right time and place,and in the right amounts.

Question 6

MATCHING

_____ determines the sequence of work throughout the facility and specifies who will perform each aspect of work at what location.

Question 7

MATCHING

_____ is a production system in which computers help workers design products,control machines,and handle materials.

Question 8

MATCHING

The third component of mass production,_____,involves producing uniform,interchangeable goods and parts.

Question 9

MATCHING

Many firms maintain _____ systems to continually monitor the amounts and locations of their merchandise.

Question 10

MATCHING

A(n)_____ is a programmable machine capable of performing a variety of jobs that require manipulation of materials and tools.

Question 11

MATCHING

The process of determining how well other companies perform business functions or tasks is called _____.

Question 12

MATCHING

The logical extension of specialization,mechanization,and standardization led to the development of the _____.

Question 13

MATCHING

Firms create _____,or want-satisfying power,by converting raw materials and other inputs into finished goods and services.

Question 14

MATCHING

The organization whose mission is to develop and promote international standards for business,government,and society to facilitate global trade is __________.

Question 15

MATCHING

______ is a voluntary program administered by the Canada Green Building Council aimed at promoting sustainable construction processes.

Question 16

MATCHING

The sequence of operations that require the longest time for completion is known as the _____.

Question 17

MATCHING

A(n)_____ groups machinery and equipment according to their functions.

Question 18

MATCHING

An inventory system that tries to keep inventory on hand to a minimum and seeks to eliminate all sources of waste is called a(n)_____ system.

Question 19

Explain the difference between production and manufacturing.

Question 20

MATCHING

The _____ is the first step in a company's production plan.

Question 21

Describe just-in-time (JIT)inventory systems.

Question 22

Describe a flexible manufacturing system.

Question 23

Once a company decides what raw materials and component parts to purchase,what factors do production managers use for comparison in choosing the best supplier?

Question 24

Describe the major tasks of production and operations managers.

Question 25

List some benefits from implementing ISO standards.

Question 26

How are production processes classified? Provide an example of each type.

Question 27

Provide an example of another college with whom your college might benchmark itself.

Question 28

The want-satisfying power of a good or service is called ________.

A) quality
B) ownership
C) worth
D) utility

Question 29

Discuss the factors a firm should consider when deciding whether to make,buy,or lease components.

Question 30

Trucks,personnel,buildings,fuel,goods to be shipped,truck parts,and packaged supplies are examples of:

A) outputs
B) transformation
C) inputs
D) conversion

Question 31

Explain what is involved in LEED certification.

Question 32

Describe the differences between mass production,flexible production,and customer-driven production.

Question 33

Provide examples of each of the three basic types of layouts for manufacturing facilities.

Question 34

Discuss computer-aided design and computer-aided manufacturing.

Question 35

What is the purpose of an environmental impact study and how does it influence a plant's location decision?

Question 36

Discuss the five steps in production control.

Question 37

Provide two examples of uses for robots.

Question 38

What are the three factors in the facility location decision? Provide examples of businesses most affected by each facility location factor.

Question 39

Explain the purpose of inventory control.

Question 40

________ is the use of people and machinery to convert materials into finished goods or services.

A) Manufacturing
B) Production
C) Distribution
D) Marketing

Question 41

Engineers at Ford Motor Company use computers to build new car models in the virtual world before they are ever built in automobile plants.These engineers are using ________.

A) computer-aided manufacturing
B) flexible manufacturing systems
C) computer-aided design
D) computer-integrated manufacturing

Question 42

Which production process describes a manufacturing operation in which long production runs generate finished products over a period of time?

A) Continuous
B) Intermittent
C) Customized
D) Periodic

Question 43

When a cabinet maker combines wood,tools,and skill to create finished kitchen cabinets for a new home,the cabinet maker is engaging in ________.

A) time utility
B) distribution
C) production
D) process utility

Question 44

Grocery stores use scanners not only for faster check-out times,but as a tool to obtain merchandise sales data and create short-term forecasts.This system is known as ________ production.

A) product-focused
B) quality control
C) data marketing
D) customer-driven

Question 45

A steel company whose blast furnaces never completely shut down except for malfunctions is an example of a(n)________ production system.

A) analytic
B) intermittent
C) continuous
D) synthetic

Question 46

When the editors of Contemporary Business use computers,paper,and human effort to create the new edition of a text,they are engaged in ________.

A) production
B) marketing
C) creating time utility
D) creating possession utility

Question 47

Yusted's company uses a computer to control its production process.The computer transmits signals to machines for performing the appropriate steps in the correct order.This is an example of ___________

A) computer-aided design
B) computer-aided manufacturing
C) flexible manufacturing
D) computer-integrated manufacturing

Question 48

The process that enables manufacturers to use computers to analyze the steps a machine must take to produce a product or part is ________.

A) computer-aided manufacturing
B) Program Evaluation and Review Technique
C) computer-aided design
D) computer-integrated manufacturing

Question 49

The ABC Accountants do not standardize their service to customers because each customer has different needs.This is an example of _______ production.

A) intermittent
B) continuous
C) custom
D) job-order

Question 50

A(n)________can repeat the same tasks numerous times without varying its movement.

A) personal computer
B) continuous process
C) assembly line
D) robot

Question 51

What is the task of production and operations management?

A) To determine the most economical routes for transporting the firms' products
B) To manage the use of people and machinery in converting materials and resources into finished goods and services
C) To manage the use of people and other resources in the development of distribution channels and promotional strategies
D) To design systems that will provide managers with information useful for decision making

Question 52

A production system that combines a number of raw materials or parts into a finished product or changes raw materials into completely different finished products is known as

A) extractive
B) intermittent
C) unified
D) synthetic

Question 53

Boca Bearing Company produces 30 basic types of ball bearings.Its manufacturing system uses computer-controlled machining centers,robots,and remote-controlled carts to deliver materials.In addition,the system can be modified quickly to produce the different ball bearings.The manufacturing system that is described is a ________ system.

A) computer-aided design
B) static manufacturing
C) synthetic manufacturing
D) flexible manufacturing

Question 54

Which production system is Smith-Kline Beecham using when it combines calcium carbonate,simethicone,corn syrup,and other ingredients to make Tums Plus?

A) Service
B) Analytic
C) Synthetic
D) Extractive

Question 55

Which of the following statements about standardization is NOT correct?

A) Standardization is used as the basis for custom-made machinery.
B) The availability of standardized parts makes possible the replacement of defective and worn-out components.
C) Standardized parts can reduce the cost of repairs.
D) Standardized parts can be produced in quantity and assembled later.

Question 56

The production manager in a manufacturing company divides employee work into small segments so each employee can concentrate on just a few tasks.This manager is involved in ________.

A) specialization
B) standardization
C) mechanization
D) quality management

Question 57

Which of the following are combined to result in mass production?

A) Mechanization,specialized labour,and robots
B) Standardization,job-order production,and specialized labour
C) Analytic systems,synthetic systems,and continuous processes
D) Mechanization,specialized labour,and standardization

Question 58

A production system that reduces a raw material to its component parts in order to extract one or more marketable products is a(n)________ production system.

A) synthetic
B) intermittent
C) analytic
D) flexible

Question 59

All of the following statements concerning robots are correct EXCEPT:

A) The use of robots is only beneficial in manufacturing settings.
B) A variety of industries are now using robot technology.
C) Robots have freed people from boring,dangerous assignments.
D) Robots can move finished goods from one place to another.

Question 60

Which of the following is a disadvantage of assembly lines?

A) It is inefficient for producing small batches.
B) It moves the product along a conveyor belt past a number of workstations.
C) Workers perform specialized tasks.
D) It takes fewer hours to produce products.

Question 61

Florida Fixtures uses a computer system that controls the entire production function from designing products to ordering raw materials.What kind of production system is Florida Fixtures using?

A) Flexible manufacturing system
B) Computer-aided design
C) Computer-integrated manufacturing
D) Computer-aided manufacturing

Question 62

Which of the following layouts would be appropriate for manufacturers of bulky,heavy,or fragile products?

A) Process layout
B) Fixed-position layout
C) Customer-oriented layout
D) Product layout

Question 63

Juan is a production manager.Which of the following tasks would Juan complete first?

A) Selecting the appropriate layout
B) Determining what products to produce
C) Planning the production process
D) Implementing the production process

Question 64

A firm that produces a variety of nonstandard products in relatively small quantities would probably use a ________ layout.

A) customer-oriented
B) process
C) product
D) fixed-position

Question 65

In selecting a production facility location,labour supply would be most important to which of the following?

A) Steel manufacturer
B) Jewelry manufacturer
C) Paper mill
D) Software designer

Question 66

The production facility for a space shuttle would probably be organized according to a ________ layout.

A) customer-oriented
B) process
C) fixed-position
D) product

Question 67

A plant where plastic 2-liter bottles are manufactured probably uses a ________ layout.

A) customer-oriented
B) product
C) process
D) fixed-position

Question 68

Implementing a production plan involves all of the following steps EXCEPT ________.

A) creating a feasible budget
B) controlling inventory
C) selecting the best suppliers for materials
D) deciding whether to make,buy or lease components

Question 69

Which of the following layouts would be appropriate for a manufacturer who needs to produce large numbers of a single product?

A) Product layout
B) Process layout
C) Fixed-position layout
D) Customer-oriented layout

Question 70

Why have some companies set up offshore assembly plants?

A) Nearness to raw materials
B) Available marketing opportunities
C) Inexpensive energy
D) Low labour costs

Question 71

State and local governments may offer ___ to encourage businesses to locate in their area.

A) proximity to suppliers
B) tax incentives
C) proximity to raw materials
D) physical factors such as energy

Question 72

Which type of company would be most interested in locating in an area close to its market?

A) Automobile manufacturers
B) Shipbuilding companies
C) Dry cleaners
D) Pharmaceutical companies

Question 73

Hospital rooms are typically set up with a ________ layout.

A) product
B) process
C) fixed-position
D) customer-oriented

Question 74

Computer chip manufacturers,such as Intel,must be primarily concerned with ________.

A) availability of a water supply
B) community living conditions
C) proximity to markets
D) availability to energy

Question 75

Banks most likely utilize a ________ layout.

A) customer-oriented
B) product
C) process
D) fixed-position

Question 76

Which of the following is not a primary task of production managers?

A) Planning the production process
B) Selecting the most appropriate layout
C) Controlling the production process
D) Determining what products to produce

Question 77

Sakura is a production manager and has decided that grouping machinery and equipment according to their functions works best at her company.What layout would be her company be using?

A) Process
B) Product
C) Fixed
D) Customer oriented

Question 78

Tamara is the owner of Baker's Dozen,a bakery with all perishable products.What will be her primary consideration in regard to location?

A) Proximity to raw materials
B) Proximity to her market
C) Availability of transportation alternatives
D) Proximity to labour supply

Question 79

Grey Water Disposal wants to build a landfill outside Cincinnati.The company must conduct a(n)________ study,which includes analyzing the effect the landfill might have on the water supply,air conditions,and wildlife.

A) market impact
B) consumer behaviour
C) location feasibility
D) environmental impact

Question 80

Which of the following would probably be the most important consideration in determining where to locate Hefferin Paper Company?

A) Physical characteristics
B) Proximity to raw materials
C) Labour supply
D) Location of customers