Deck 12: The Challenges of Implementing a Criminal Justice Information System

Question 1

Most criminal justice agencies will begin the process of procuring a computer system through the development of a:

A) Request for Proposal
B) Functional Requirement Specification
C) Request for Information
D) None of the above

Answer 1

B

Question 2

When assessing information technology needs, which of the following must be included:

A) Business Requirements
B) Functional Requirements
C) Technical Requirements
D) All of the above

Answer 2

D

Question 3

The development of a realistic implementation plan must be part of the:

A) Technical plan
B) Functional Requirement Specification
C) Business Requirements
D) Implementation plan

Answer 3

Implementation plan

Question 4

Upon the completion of the system implementation, a:

A) Final System Test should be conducted
B) A component level test
C) Documentation testing should be conducted
D) None of the above

Question 5

Test plans and procedures should be developed at:

A) A primary level, usually associated with the final system test
B) At two levels, component and systems level
C) Component level only
D) None of the above

Question 6

In a criminal justice system, a would be consider a module:

A) Computer Aided Dispatch System
B) Jail Management System
C) Master Name Index
D) Record Management System

Question 7

Once an information systems project is underway it is important for the project manager to control:

A) Scope creep
B) Costs
C) Time
D) All of the above

Question 8

Not meeting end-user's needs occurs for many reasons. The most prevalent reason is:

A) Length of time it takes to implement a system
B) Improperly managing their expectations
C)The system cost
D) None of the above

Question 9

When a new system is implemented vendors prefer to provide the necessary training through:

A) On-site, traditional classroom training
B) Computerized individual training
C) Train-the-trainer
D) None of the above

Question 10

The purpose of a Gantt Chart in the implementation of an information system is to.

A) Track the duration of tasks, both planned and actual time
B) Track each task
C) Track costs
D) All of the above

Question 11

The textbook discusses in detail reporting levels of system errors during system implementation. A software error that does not bring down the entire system and/or there are ways around the problem is known as a:

A) Level 1 error
B) Level 2 error
C) Level 3 error
D) Level 4 error

Question 12

The textbook discusses in detail reporting levels of system errors during system implementation. A software error that does bring down the entire system and there are no ways around the problem is known as a:

A) Level 1 error
B) Level 2 error
C) Level 3 error
D) Level 4 error

Question 13

The implementation of criminal justice information systems typically includes the following documentation:

A) System Administrator's Manual
B) Programmer's Manual
C) Operator's Manual
D) All of the above

Question 14

One of the major differences between criminal justice information systems and information systems in other environments is that most of the criminal justice software suppliers support User Groups. User Groups provide the following:

A) Technical support
B) Software enhancements
C) Telephone support
D) All of the above

Question 15

As time passes, agencies develop new requirements that the existing system is not capable of supporting. It is not uncommon for agencies to implement standalone systems to address the new requirements. These standalone systems are known as:

A) Workgroup applications
B) Stovepipes
C) Software enhancements
D) None of the above

Question 16

A significant problem that many criminal justice agencies face when implementing an information system is Scope Creep.

Question 17

In implementing a system it is not necessary to ensure a plan is followed closely.

Question 18

When implementing a new computer system establishing appropriate end-user expectations is critical.

Question 19

Implementing a new RMS system can occur in a relatively short period of time.

Question 20

The problem with train-the-trainer, however, is that often a loss of information occurs between the time that the trainer receives training and the time that they begin training the end-user.

Question 21

The executive manager has to take a day-to-day role in the project.

Question 22

Project Management software can help determine if a project is over or under budget.

Question 23

Desired changes or desired additions to a project that are not specifically required for the success of the project are the types of scope changes that need to be avoided.

Question 24

The implementation of criminal justice systems always creates positive change.

Question 25

When replacing and existing system hiring a change management expert can make the transition work smoothly.