Deck 9: Information Technology

Question 1

What type of analysis is required when analyzing HRM software information such as the size of the company and network environment?

A) network
B) critical
C) data
D) needs

Answer 1

D

Question 2

What is another name for the performance appraisal system known as a 360ᵒ feedback?

A) multiple source
B) comprehensive data
C) vertical assessment
D) appraisal feedback

Answer 2

A

Question 3

What are three typical "apps" for HR functions offered through the use of mobile technology?

A) training, benefits, and employment data
B) employee assistance programs, pensions, and vacations
C) recruiting, scheduling work, and e-learning
D) legal information, health and safety, and employment testing

Answer 3

C

Question 4

Which of the following information categories is NOT typically part of the succession management process?

A) talent pools
B) business intelligence
C) developmental opportunities
D) performance assessments

Question 5

Compared to a paper-based HR system, what can users of an IT system do better?

A) project demand/supply
B) support succession planning
C) prepare strategies
D) retrieve data

Question 6

If ESS and MSS applications are available to employees and managers, one can conclude that the information is being captured at the source. What type of technology platform applies these applications?

A) e-learning
B) self-service
C) outsourcing
D) online

Question 7

Why is knowledge management an important aspect of an organization's competitive advantage?

A) It enables managers to eliminate unnecessary knowledge acquisition.
B) It supports knowledge creation and sharing for contingent employees.
C) It acts as a repository of knowledge from which other employees may benefit.
D) It utilizes explicit and tacit knowledge in the production of requests for proposals.

Question 8

Which of the following is NOT a pitfall of IT implementation?

A) lack of planning
B) lack of resources
C) lack of goals
D) lack of knowledge

Question 9

If an organization utilizes advanced information technologies, what is one communication property it will benefit from?

A) storage and retrieval of large amounts of information
B) rapidly and accurately reconfigured information
C) improved transmission of processing capacity
D) selectively controlled access and participation

Question 10

A relational database creates information that can be shared across multiple files simultaneously. What type of security systems might be used to protect the security of the data?

A) keeping the system on
B) smart cards or access codes
C) encryption devices
D) PINS and memory sticks

Question 11

In the textbook, Richard Rousseau was interviewed about some of the significant trends in HR technology. According to him, which of the following is NOT one of those major trends?

A) self-service portals
B) business intelligence
C) IT outsourcing
D) work-life balance

Question 12

According to the textbook, computer capacity has doubled every 24 months. When did this trend start to occur?

A) 1970
B) 1980
C) 1990
D) 2000

Question 13

What is the relationship between technology acceptance and its perceived usefulness?

A) inverse
B) positive
C) direct
D) zero

Question 14

If a database can share information across many tables or files, what is it called?

A) segregated
B) relational
C) derived
D) condensed

Question 15

Which of the following receives the greatest levels of IT support?

A) storing data and measuring diversity needs
B) organizational charts and job postings
C) online EAP service and tracking labour costs
D) self-assessments and transferring employee data

Question 16

Why does an organization issue a request for proposal?

A) to communicate what is sought from the vendor
B) to request pricing information from the vendor
C) to substantiate intention to buy from the vendor
D) to request an IT demonstration from the vendor

Question 17

If a company is conducting a needs analysis to assist its IT selection for HRM, it will respond to numerous questions. According to the textbook, which question is most likely to be posed by the company?

A) Is the HR department spending enough time on manual processing?
B) Are there too many data security risks involved with IT processing?
C) Are we managing our human capital as a current asset?
D) Are we maintaining too much redundant information?

Question 18

Which of the following applications receive the highest levels of IT support?

A) employee self-assessments
B) organizational charts
C) online service delivery
D) career development

Question 19

When an organization applies workforce analytics, what is the major challenge it needs to overcome in order to address strategic decision making?

A) business intelligence
B) skills inventories
C) succession management
D) replacement charts

Question 20

HR technology implementation requires implementation planning and organizational input. What other actions does an organization require to support its IT implementation?

A) project team training
B) removal of old equipment
C) communication installation
D) safety audit for new computers

Question 21

Replacement planning deals with finding employees for all positions in the organization.

Question 22

Using technology to mine an HR database is faster, but more expensive, than any paper-based system.

Question 23

Workforce analytics applications address the challenge of getting business intelligence for operational decision making.

Question 24

An enterprise resource planning (ERP) software program platform integrates and automates the firm's business processes into a common database.

Question 25

HRIS represents "human resources intelligence system."

Question 26

A scripted demo demonstrates to vendors what the company needs.

Question 27

In order for data security systems to be effective, there must be a proper balance between what an individual is expected to divulge and another factor. What is this second factor?

A) what information employment and management decisions require
B) what the security system costs and the known or projected benefits
C) what level of technology acceptance and user satisfaction is expected
D) what the size of the organization is relative to its external environment

Question 28

What three types of security features are used to ensure data security?

A) data field security, record security, and information security
B) row-level security, information security, and system security
C) record security, login security, and data field security
D) login security, row-level security, and field-level security

Question 29

During an HR technology implementation, it has been found that written communication in a user training session is more effective than face-to-face communication.

Question 30

One new trend in information technology for HR planning involves the use of forensic reporting.

Question 31

Which of the following is a property of advanced technologies when the goal is to store and retrieve large amounts of information more quickly and inexpensively?

A) better data storage ability
B) improved transmission ability
C) higher levels of processing ability
D) decision-aiding ability

Question 32

E-Learning is the process of learning contents distributed in digital format.

Question 33

Technology initiatives need to be evaluated in a variety of ways. What are two effectiveness items that are useful in this evaluation process?

A) information satisfaction and system quality
B) information usefulness and system satisfaction
C) system quality and information attitude
D) system satisfaction and information usefulness

Question 34

Which concept refers to the fundamental rethinking and radical redesign of business processes in light of enabling technologies?

A) activity-based processing
B) process-based forecasting
C) business process re-engineering
D) continuous improvement process

Question 35

If an HR manager requires a comprehensive across-the-board software system that integrates subsystems and modules, what does the manager need?

A) MSS
B) HRMSP
C) HRIS
D) IHRIM

Question 36

What information technology application contains a personal record of each member of the workforce, including employee name, seniority, classification, employment status, and work history?

A) replacement chart
B) skills inventory
C) organizational chart
D) relational database

Question 37

If an organization is interested in trying to link phenomena together in order to detect trends or predict behaviours, what type of reporting should management use?

A) financial
B) forensic
C) activity-based
D) scanning

Question 38

When selecting an IT vendor, if an organization wishes to follow a clear agenda that focuses on its needs, how might it achieve this goal?

A) scripted demo
B) request for proposal
C) business intelligence
D) enterprise portal

Question 39

What is the first step in selecting a technology solution for HRM?

A) Explore the marketplace.
B) Request a proposal from vendors.
C) Conduct a needs analysis.
D) Evaluate vendors and products.

Question 40

Advanced information technologies typically have three different properties, including basic characteristics, communication properties, and strategy-assisting ability.

Question 41

There is no legislation in Canada that requires personal information be kept accurate, up to date and complete as possible in an organizational HRIS.

Question 42

Specialty products are software solutions for specific/specialized applications that are not always integrated with the main HR database.

Question 43

A Human Resources Information System includes only the software elements and support functions to gather, store, and report human resources data.

Question 44

Organizations adopt a process- or a technology-driven approach to HR technology implementation.

Question 45

An enterprise resource planning (ERP) program often incorporates finance, logistics, production, accounting, and HRM.

Question 46

On-line recruiting or e-recruiting is a type of Web-based HR process and practice.

Question 47

PeopleSoft is the world's third-largest independent software provider.

Question 48

One example of time and attendance software that tracks days, hours, overtime, and vacation balances is offered by SIPC.

Question 49

Outsourcing involves contracting an outside company to manage a function that used to be dealt with within the organization.

Question 50

What are the most common IT implementation pitfalls?

Question 51

What is a self-service solution? What are some of the major functions of HR self-service solutions?

Question 52

The ERP approach promotes the use of a common, shared relational database for critical information across the organization.

Question 53

Describe the FOUR steps that HR professionals must take in order to implement IT to support their HR departmental functions.

Question 54

What are the differences between a Human Resources Information System (HRIS) and an Enterprise Resource Planning (ERP) solution?

Question 55

Identify FIVE of the most significant ways that IT is supporting HR functions in today's workplace.

Question 56

In a self-service HR system, employers are not obligated to protect employees' personal records.

Question 57

Briefly describe how IT supports HR planning. Define and describe skills inventories, replacement charts and succession management. How does IT support these?

Question 58

Transactional activities, like employee benefits and payroll management, can be outsourced to an outside company.

Question 59

Two typical self-service platforms used in HR technology include the ESS and ISS.