Deck 14: Implementation Issues: From Ethics and Privacy to Organizational and Societal Impacts

Question 1

In the opening case on Waymo and Uber, the primary legal issue dealt with intellectual property.

Answer 1

True

Question 2

Today there is still a very limited number of competitors in the self-driving market category and all information is covered under trade secrets.

Answer 2

False

Question 3

Implementing business analytic/AI systems is not a complex undertaking.

Answer 3

False

Question 4

The implementation process of intelligent systems is similar to the generic process of other information systems.

Question 5

Involvement of senior executives in analytics projects typically slows down the project and leads to failure.

Question 6

A factor of success in the implementation of an AI project is integrating intelligent systems into the workplace.

Question 7

As intelligent systems are implemented in an organization, managers tend to have an increased reliance on experts and analysts as decisions are made.

Question 8

A common organizational change as intelligent systems are implemented is the creation of an analytics or BI department.

Question 9

In terms of jobs that are at risk due to intelligent systems, a healthcare social worker would be an example of a low risk job.

Question 10

In terms of jobs that are at risk due to intelligent systems, a telemarketer would be an example of a low risk job.

Question 11

Under the idea of friendly AI, AI machines would be designed so that they will benefit humans rather than harm them.

Question 12

Because Elon Musk represents a dystopian view of AI, he refuses to invest in any AI research.

Question 13

Ambient computing has the potential to anticipate people's desires and needs without asking.

Question 14

Google is a large user of natural language processing in both Google translate and in search.

Question 15

Apple is uninterested in AI and not currently pursuing any projects in this field.

Question 16

Microsoft acquired Maluuba to assist in development of deep learning and NLP.

Question 17

AI development activities are primarily restricted to the United States.

Question 18

In which way did Waymo not benefit from the settlement with Uber?

A) receives stock in the company
B) confidential information not incorporated into future technology
C) eliminated a competitor in the market
D) reduced ongoing legal fees

Question 19

Which step of the intelligent systems implementation process needs to provide the business case for intelligent systems?

A) need assessment
B) preparations
C) system acquisition
D) system development
E) impact assessment

Question 20

Which step of the intelligent systems implementation process is the determination to in source or outsource technologies determined?

A) need assessment
B) preparations
C) system acquisition
D) system development
E) impact assessment

Question 21

Which step of the intelligent systems implementation process checks the performance of systems against initial plans and metrics?

A) need assessment
B) preparations
C) system acquisition
D) system development
E) impact assessment

Question 22

Which of the following is not an ethical issue related to the use of intelligent systems?

A) What is the impact on jobs?
B) Is the level of company ROI appropriate?
C) Can the system be fair and unbiased?
D) How can control of a complex intelligent system be maintained?

Question 23

Which of the following is not a way to leverage intelligent systems and business?

A) Customize the customer experience
B) Increase customer engagement
C) Use intelligent technologies to detect problems
D) Increase customer costs to account for development expenses

Question 24

Mr. Smith, an experienced MIS developer attempted to implement an AI system for his company. The planning and implementation failed due to the frequent use of large data sources which were outside of Mr. Smith's past experience. What system development implementation issue as characterized by Shchutskaya (2017) does this align with?

A) development approach
B) learning from data
C) no clear view of how insights are generated
D) all of these

Question 25

Which of the following is not a potential impact of intelligent systems on managers jobs?

A) less expertise required to make decisions
B) slower decision-making based on complexity
C) redistribution of power among managers
D) automation of routine decisions

Question 26

An emerging area of research and practice is employing data science technologies for studying organizational dynamics, personnel behavior, and redesigning the organization to better achieve its goals. Indeed, such analytics applications are known as:

A) Resource Analytics.
B) Emotional Intelligence Systems.
C) Human Resource Analytics.
D) People Analytics.

Question 27

Which of the following professions would be at the lowest risk of job loss due to the implementation of advanced intelligent systems?

A) telemarketer
B) audiologist
C) insurance underwriter
D) tax preparer

Question 28

In terms of AI, Utopianist is likely to believe that:

A) AI will support humans
B) AI will enable innovations
C) AI will partner with humans
D) all of these

Question 29

Even under the utopian view of AI, what issues will humans face?

A) uncertainty about what to do with free time
B) short-term impacts on jobs and work
C) changes in the nature of work and life
D) all of these

Question 30

Edge computing is included in which of Gartner's top 10 leading technologies?

A) AI foundation and development
B) intelligent apps and analytics
C) digital twin
D) empowered cloud

Question 31

Which of Gartner's top 10 leading technologies focuses on systems to increase security and business transactions?

A) immersive experience
B) blockchain
C) augmented analytics
D) empowered cloud

Question 32

Which of Gartner's top 10 leading technologies focuses on the manner in which people can see and perceive the world?

A) immersive experience
B) blockchain
C) augmented analytics
D) empowered cloud

Question 33

Which of Gartner's top 10 leading technologies focuses on of self driving vehicles?

A) AI foundation and development
B) intelligent apps and analytics
C) intelligent and autonomous things
D) empowered cloud

Question 34

Baidu is a significant developer of what type of AI technology?

A) deep learning
B) NLP
C) machine learning
D) chat bots

Question 35

Which of the following is not one of the three major components of Alibaba's ET Brain project?

A) technologies
B) markets
C) capabilities
D) applications

Question 36

Employees that leave companies are interviewed and reminded that they signed an agreement regarding ________ they acquired when working for the company they leave.

Question 37

It is estimated that the autonomous vehicle market could be worth $________ trillion by 2050.

Question 38

In the ________ step of the intelligent systems implementation process, it is necessary to examine the organization readiness for analytics and AI.

Question 39

In the ________ step of the intelligent systems implementation process, it is necessary to complete security, integration with other systems, project management preparation activities.

Question 40

Intelligent systems professionals and users must be aware of the legal and ________ issues involved in collecting information that may be privileged or protected.

Question 41

Many intelligent applications are managed and updated in the ________ and/or connected to the regular Internet.

Question 42

Most of the issues related to ________ systems' adoption are the same as or similar to that of any information systems.

Question 43

Intelligent technologies tend to ________ the time required to complete tasks in the decision-making process and eliminate some of the nonproductive waiting time by providing knowledge and information.

Question 44

Not every business is using ________, but almost all those that use them increase income and profit

Question 45

It is reported that AI will create ________ million jobs in 2020 while eliminating 1.8 million.

Question 46

Many people are afraid of AI because they believe that computers will become ________ than we are.

Question 47

A basic argument of the ________ expressed in interviews, TV lectures, and more, is that AI will support humans and enable innovations.

Question 48

A ________ platform facilitates natural language interactions, resulting in improved collaboration.

Question 49

An electronic environment (e.g., network devices such as sensors) that are sensitive and responsive to people and their environments is referred to as ambient or ________ computing.

Question 50

________ is the world's largest e-commerce company and the provider of cloud computing and IoT platforms.

Question 51

Google has a special team that attempts to provide Google AI speech dialog with a ________.

Question 52

A possible benefit of ambient intelligence is its ability to ________ into the environment and existing systems

Question 53

Sommer (2017) believes that ________ will spread both in organizations and in society.

Question 54

Discuss the major steps in the implementation of intelligent systems.

Question 55

What are the three primary impacts of intelligent systems?

Question 56

Intelligent technologies have the potential to collect a wide amount of information on individuals both at work and in their private time. Do you feel this is appropriate, and how should it be regulated?

Question 57

Select an issue related to the growth or use of intelligent systems. Briefly define the issue and discuss the ethical concern present.

Question 58

List the four-step approach identified by KPMG for successful implementation of digital labor.

Question 59

List and discuss the three main issues in AI and business analytics implementation as identified by Shchutskaya (2017).

Question 60

Discuss how the growth in analytics can affect organizational structure.

Question 61

Discuss how the implementation of intelligent systems will change the nature of your current job.