Deck 6: Affective Engineering

Question 1

Affect is a general term that refers to ___ processes and states.

A) physical
B) psychological
C) artificial
D) pretending
E) botanic

Answer 1

psychological

Question 2

In HCI, affect means ___.

A) a set of psychological process and states that influence human-computer interaction
B) anything that can affect human-computer interaction
C) the combination of human, computer and task that makes human-computer interaction most effective
D) the best physical situation of a user in human-computer interaction
E) all the cognitive resources utilized by a user in human-computer interaction

Answer 2

a set of psychological process and states that influence human-computer interaction

Question 3

Which of the following is a psychological process and state that can be called affect?

A) ache
B) moods
C) hunger
D) hotness
E) dizziness

Answer 3

moods

Question 4

Affective engineering is about:

A) the engineering that artificially create emotions for robots
B) the engineering that can control human affect
C) the design of advertisements that attract consumers through affective temptation
D) the application of affect in the development of HCI
E) a sub-field in psychology that studies the affective aspect of human being

Question 5

In the HCI context, affective quality exists within which of the following objects

A) people
B) conditions
C) things
D) events
E) computer system

Question 6

The affective quality of an object (related to computer system) is its quality to:

A) cause a change in a user's core affect
B) cure a user's leg injury
C) build strong bones for users
D) reduce cognitive load for users
E) edit a file for a user

Question 7

The affective quality of an object (related to computer system) enables it to change its users':

A) cognitive load
B) core affect
C) physical position
D) habits of using computers
E) appointments with other people

Question 8

A core affect is:

A) a physical state
B) the essential working state of human body that make people alive
C) a neurophysiological state
D) the basic working process of human brain when people work on intelligent tasks
E) the main achievement made by a person

Question 9

Which of the following is a dimension of core effect?

A) hungry-full
B) rich-poor
C) wasteful-thrifty
D) activated-nonactivated
E) talented-untalented

Question 10

Which of the following is a core affect that a person may have?

A) hungry but happy
B) elated and happy
C) tired and tense
D) rich and strong
E) placid and weak

Question 11

Emotion has the characteristic of:

A) being independent from any objects
B) being cognitive
C) being intentional
D) being unintentional
E) being time-consuming

Question 12

One's emotion is related to his/her ___ .

A) a physical attribute
B) a cognitive ability
C) the intellectual level
D) a core affect
E) the market value

Question 13

Moods of human being are ___ that exist within a person independently of external objects.

A) movements of facial muscles
B) intellectual activities
C) cognitive process
D) intentional core affects
E) unintentional core affects

Question 14

Moods are attributes that belong to:

A) a person
B) a computer system
C) a task
D) an organization
E) a project

Question 15

Affective impression is a user's appraisal of an object's affective qualities in terms of ___.

A) their capacity to imitate the user's expression
B) their capacity to understand the user's feelings
C) their capacity to provide affective advice to the user
D) their capacity to impact feelings
E) their capacity to manipulate the mood of a computer system

Question 16

Affective impression is the result of a perception process with ___ as the input.

A) the user's affective quality
B) the user's cognitive ability
C) the components of an object
D) the technology utilized in a system
E) an object's affective quality

Question 17

Affective impression is a user's appraisal of the ___ qualities of HCI.

A) effective
B) efficient
C) affective
D) elective
E) attractive

Question 18

In HCI, interactivity is the extent to which a user can:

A) communicate with another user in real time;
B) share experiences with friends without worrying about the physical distance;
C) seeking solutions for a problem form other users' discussion stored in a system
D) manipulate and communicate with a computer in real time;
E) play a puppet

Question 19

In the context of HCI, interactivity can influence a user's attitudes and behavior through influencing her ___ .

A) impression on a system's usability
B) impression on a system's usefulness
C) physical feelings
D) cognitive understanding
E) core affects

Question 20

A system's interactivity has the ability to influence:

A) user's intelligence
B) user's social status
C) user's mood
D) user's income
E) user's residence

Question 21

In HCI, vividness refers to:

A) the excitement expressed by a user
B) the satisfaction from a user after the user of a system
C) how luxury a user's computer is
D) the richness of representation in the human-computer interface
E) the maximum length of time that a computer can continuously work

Question 22

A system's vividness can be influenced by:

A) a user's mood
B) a user's limits in perception
C) where the system is installed
D) the system's physical size
E) the system's sensory breadth

Question 23

Which is an appropriate statement about vividness:

A) Systems that have the same sensory breadth will have the same vividness;
B) Systems that have the same sensory depth will have the same vividness;
C) Systems that have the same interactivity will have the same vividness;
D) The vividness of a system depends on the system's sensory breadth and depth;
E) The vividness of a system can directly affect a user's attitude without influencing the user's core affects;

Question 24

Which of the following is among the major concerns in affective engineering?

A) adapting the computer's state to fit the user's affective state
B) selecting state of the art computer systems that perform information processing quickly
C) using multimedia presentation of information to reduce cognitive load on users
D) finding the most economic configuration for an information system
E) designing computer-use related furniture that helps reduce risks in health problems

Question 25

What is the work that should be done at the "modeling affect" phase in the affective engineering for a system?

A) detecting user speech tone
B) simulating user expressions
C) anticipate the relevant types of emotions that a user may have in using the system
D) using a paper clip assistant the interface design
E) measuring user pupil size

Question 26

In the following, which one is the concern that forms the basis for all other concerns in the affective engineering for a system?

A) generating affective expressions in computers
B) utilizing multimedia to present affective expressions to users
C) adapting the computer's state fit the user's affective state
D) modeling affect in the user and the computer
E) developing affective elements in the system to help the user be at ease

Question 27

Anthropomorphic designs of computer systems make the systems appear as though they were:

A) stationeries
B) computer devices
C) buildings
D) food
E) human beings

Question 28

An attitude towards a computer system is:

A) a summary evaluation of the computer system
B) the money value of the computer system
C) the market price of the computer system
D) the real cost for purchasing the computer system
E) a summary of benefit of the computer system

Question 29

Which of the following is a measure of attitudes toward a computer?

A) colored-black/white
B) cheap-expensive
C) likable-dislikable
D) single-purpose - multipurpose
E) tall-short

Question 30

Please select the appropriate statement about attitude from the following.

A) An attitude toward an object represents a summary evaluation of its physical attributes such as height, weight, length, etc.;
B) Attitude can not be measured directly;
C) Attitudes are commonly measured while users interacting with a system;
D) A positive attitude toward a system will surely lead to the actual use of the system;
E) A user's attitude toward a system can help predict how he/she will interact with the system.

Question 31

TAM, which stands for ___, explains users' attitudes toward using a system.

A) Task Accomplishment Model
B) Technology Acceptance Model
C) Technical Activity Model
D) Team Attitude Model
E) Technology Application Model

Question 32

TAM is widely used to predict:

A) the accomplishment achieved with the help of information technology
B) the tasks aided by information technology
C) the acceptance and use of information technology
D) the teaching attitude improved through the use of information technology
E) the transitional application brought by information technology

Question 33

In TAM, a factor that can affect a user's behavioral intention to use a system is:

A) the catering services that the user ordered
B) the commuting route that the user takes every day
C) the payment that a user can get from his work
D) the user's belief that using the system will enhance his/her performance
E) the user's belief that an award will be honored to him/her after using the system

Question 34

Perceived usefulness of a computer system refers to users' belief that using the system will:

A) enhance their performance;
B) be free of effort;
C) free them from work;
D) increase their wage
E) save their grocery spending

Question 35

Perceived usefulness with a computer system plays an important role in forming:

A) perceived ease of use of the system
B) users' attitude toward using the system
C) the cost of developing the system
D) the gender of the system users
E) the appearance of the system

Question 36

According to the Technology Acceptance Model, which of the following statements about perceived usefulness is appropriate?

A) Perceived usefulness is free from influences from individual variables;
B) Perceived usefulness has no relation with perceived ease of use;
C) Users' perceived usefulness with a system has influences on their actual use of the system;
D) Users' attitude toward the use of a system has nothing to do with the system's perceived usefulness;
E) The perceived usefulness of a system mainly depends on the customer service from the seller of the system;

Question 37

Perceived ease of use of a computer system refers to users' belief that using the system will:

A) enhance their performance;
B) be free of effort;
C) free them from work;
D) increase their wage
E) save their grocery spending

Question 38

Perceived ease of use with a computer system can directly influence:

A) a user's education level
B) the system's configuration
C) a user's attitude toward using the system
D) a user's success in career
E) a user's family size

Question 39

Which of the following statements about perceived ease of use is appropriate?

A) Perceived ease of use with a system is a user's belief that using the system will enhance his/her performance;
B) Perceived ease of use with a system is determined by the usefulness of the system perceived by a user;
C) The perceived ease of use with a system should be the same across all users of this system;
D) The perceived ease of use with a system plays an important role in predicting a user's intention to use the system;
E) Perceived ease of use and perceived usefulness with a system have no relation with each other in affecting a user's intention to use the system.

Question 40

Perceived enjoyment with a system is the extent that a user believes :

A) the performance in work can be enhanced;
B) using the system will be free of effort;
C) the system can create cartoons;
D) his/her work will be given more attention;
E) fun can be derived from using the system.

Question 41

In HCI, perceived enjoyment is a quality of:

A) a computer system
B) a user
C) a task
D) an organization
E) a speech

Question 42

Computer anxiety taps ___.

A) users' fears of the consequences of using computers
B) users' eagerness of using computers
C) users' curiosity in the use of computers
D) users' positive mood in the use of computers
E) users' preference in the user of computers

Question 43

Computer anxiety is a kind of ___.

A) cognitive status
B) emotion
C) mood
D) health index
E) quality of computers

Question 44

In human-computer interaction, satisfaction is a positive affect resulting from:

A) the recognition of the user's work with the computer system
B) the savings in the system purchase
C) the user's evaluation of the use of the computer system
D) the user's evaluation of the personal relationship in his/her department
E) the user's evaluation of the wage level in his/her organization

Question 45

A user's satisfaction with the use of a computer system depends on the comparison of:

A) system design vs. user's experience
B) task requirements vs. experiment results
C) system design vs. task requirements
D) user's expectations vs. user's experience
E) task timeline vs. system configuration

Question 46

Computer self-efficacy refers to a person's evaluation of:

A) the possibility that a computer system he/she uses can fail
B) the difference between a task requirements and his/her performance
C) the chances that he/she can successfully obtain the most of art computer in an organization
D) his/her capabilities to install a computer without any external help
E) his/her capabilities to use computers in diverse situations

Question 47

Which of the following statements about computer self-efficacy is appropriate?

A) Training can help increase users' computer self-efficacy;
B) Computer self-efficacy is associated with feelings about possible impacts of using a particular computer system;
C) Computer self-efficacy has no influence on a user's acceptance of a computer system;
D) For different users of the same computer system, the computer self-efficacy they have is the same;
E) Users with high computer self-efficacy tend to have negative attitude toward using computers.

Question 48

In a human-computer interaction, flow is:

A) a series of actions taken in the direction from user to computer
B) a series of actions taken in the direction from computer to user
C) the music played out from the computer
D) an optimal experience that the user has
E) a set of data entered into the computer by the user

Question 49

In human-computer interaction, flow is a user's optimal experience of control, focus of attention, curiosity and ___.

A) body movement
B) financial investment
C) online shopping
D) in-person conversation with colleagues
E) intrinsic interest

Question 50

Which of the following can be called a flow?

A) an online news browsing experience without any focus on the contents
B) a successful online shopping experience that is enjoyable
C) an information seeking experience at a digital library that is taken as an assignment without any personal interest
D) an experience of looking for an event details at a Web site that has to be given up due to lack of direction about where to look at
E) the experience of working on routine tasks that are within the responsibilities of a job